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speak@ease 1

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BillB66

Technical User
Apr 24, 2008
63
AU
can someone explain why speak@ease is displayed on 5224 screens when the phonebook is selected.
Is there a way to stop it
 
Yes, there is a reason and yes there is a way to stop it.

Go to the station class of service for the affected phone(s) and set "Speak@Ease Preferred" to NO
 
This will not fix that problem.

You cannot remove the Speak@Ease display from the Phonebook application - it is hard coded. It is if your company is using a Speak@Ease, a 6510 or a NuPoint with SAA. You can simply press Speak@Ease and the Mitel system will prompt you to say the name of the person you wish to speak with.
 
So that means it will always be displayed and I just explain to the end user that they dont have the supported product and to ignore it ?
 
Or you could attempt to sell them a speech enabled Mitel technology!
 
I'm pretty sure if you change the COS option for Speak@ease to no for the phone, that "PHONEBOOK" will show up on the display in that spot. I distinctly remember doing that to my personal phone/COS a few months ago.

_______________________________________________________________

If you did not take enough time to get it right the first time...

What makes you think that you have time to fix it?
 
I already have that COS option set to no , and it is still displayed so the Mitel Guy wins the arguement there.
what is involved with speak@ease ?
Seperate server or mas device , I suppose it is a licensed feature as well ?
 
It is licensed.

You can do it however you like and it is available on MAS - you would purchase the NuPoint SAA option to enable it.
 
I should also mention the Speak@Ease option is nothing more then a speed dial in the system programming - you could program it to go to anyone or anything.
 
I am ashamed [thumbsup2] [peace] Maybe I should apply my signature to reading posts!!

Glad you got a straight answer!

_______________________________________________________________

If you did not take enough time to get it right the first time...

What makes you think that you have time to fix it?
 
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