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Spcwin crashing

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lislis14

MIS
Sep 15, 2014
8
US
I am installing third party software at a positouch site. I have successfully installed three sites but am having a hard time with two. Everytime I run a transaction and finalize it with our software, spcwin crashes.

What are the causes for a crash and where should I be looking for the issue?

Is this a version problem?

Thanks!
 
not enough information to go on there, it depends on what you're doing. I would suggest you ask RDC.
 
Hi PosGuyUS

Who is RDC?

I am installing a mobile payment app that uses a channel and our front of house software uses a com port. Does this information help?

 
RDC is the company that owns POSitouch. Have you spoken to the local dealer or POSitouch about the crash?
 
Check out error.lst from the SC folder where you installed positouch on. That should give some explanation to why it crashed.
 
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