Source code noot working

[Bailly34]

IP office source code P is not working. We are using voice mail Pro in intuity mode. We Entered P9 and the number. Outcalling is not working. any thoughts.

Thanks,

Oscar
Business Linxs
Miami, Florida

 

[rdoubrava]

This record sets the destination for callback (outbound alert) calls from voicemail. Enter Pfollowed by the telephone number including any necessary external dialing prefix, for example P917325559876. This facility is only available when using Voicemail Pro through which a default Callback or a user specific Callback start point has been configured. Refer to the Voicemail Pro documentation. This feature is separate from voicemail ringback and Voicemail Pro outcalling.

 

[Bailly34]

Yes, I did that. I also checked the default call back start point in vmpro. But the P option used to work right out of the box. Did something change?

Oscar
Business Linxs
Miami, Florida

 

[amriddle01]

But callback and outcalling are two different things, you refer to both, but which are you trying to use?

 

[Bailly34]

outbound alert from voicemail

Oscar
Business Linxs
Miami, Florida