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Soundstation2 for Direct Connect for Nortel - How to add to system?

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NetAdmin2004

IS-IT--Management
Nov 19, 2003
72
US
I have a Soundstation2 from Polycom and from what I see in the manual, you need to setup as a M2616.

Can someone help me out on how you do that? When I try to enter that model in the "Mdl" field in ICS, it says that it is "not a valid option for Mdl."

We use ICS for our programming via a PC. I cannot seem to find any good How To docs that are in depth on exactly how to add this Polycom.

Thanks!

-Ed-
 
not sure what the ICS is but did you try just 2616?
 
I will give just 2616 a shot and see what happens..... The ICS I thought was the Software for connecting to the system... If I am mistaken, sorry... I am not much of a phone programmer... Hence why I need help! Ha Ha!

Thanks again!

-Ed-
 
We currently have the following listed in the software:

M7100
M7208
M7310
M7324
T7316E

-Ed-
 
You have a Nortel CICS norstar key system. You will need to set the polycom on a 7310 port. You should get an adapter from Konexx to connect it.
 
Okay on the Adapter.... Thank for the info... I didn't order this phone but someone else did and threw it in my lap to figure out.... Go figure... Ha Ha! Thanks for your help... I will look into the adapter.

Thanks,

-Ed-
 
Which adapter should I look at since this is supposed to be for the PBX systems and not needed to be used with an ATA adapter? The Konnexx adapters I have seen are for analog conference phones....

Thanks,

Ed

 
That Poloycom will not work on a Key System, it will only work on the PBX.

Plus also this is the PBX Forum and in the future if you need help, use the Norstar forum.




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

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Okay thanks for the info and sorry about not posting correctly... I wasn't sure where to post since it I wasn't sure exactly what support I required...

Thanks,

-Ed-

 
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