Can anyone shed some light on this problem for me (please).
We have a MICS running Rel 2 software.
We have 6 extensions in the sales office, all 6 extension are configured for all 6 lines (001-004, and 032-033) to appear&ring.
On occassions when line002 in ringing, only ext 224 rings.
There does not seem to be any logical explination.
I have asked our salespeople who was on the phone and which line they were on, but salespeople being salespeople you can never believe what they say !!!!.
HELP
We have a MICS running Rel 2 software.
We have 6 extensions in the sales office, all 6 extension are configured for all 6 lines (001-004, and 032-033) to appear&ring.
On occassions when line002 in ringing, only ext 224 rings.
There does not seem to be any logical explination.
I have asked our salespeople who was on the phone and which line they were on, but salespeople being salespeople you can never believe what they say !!!!.
HELP