Some displays show nortel

[BobColl]

I have and Option 11 Succession Switch and some of my M2616 Display phones show Nortel and some have nothing on them. Can someone tell me why this is and how I can get them all to display the same thing.

 

[Nortellian]

I think some 2616's have a different display. Replace phones.

 

[Nancy24]

You can program the display, the default is nortel. The phones that don't show anything may be CNDD.

 

[cweathe]

Some 2616 phones if they are not higher than a Certain "Series" of the phone... will not show. I think phones higher than series 2 will display the system message.

 

[cweathe]

This is a follow up on my last post.

In order to find out if the phone will support the system message.

Go into LD 11.

REQ: IDU (XXXX) X's=TN number
<enter>

Should have info on the set itself and if the spot that says
RLS CODE: (1,2,3,or 4) is less than a 2,
then the display will not show the message, just replace with a newer phone as per Nortellian.

 

[NastyNed2]

How would I change the display from the default "Nortel" to something else, e.g., the name of my organization?

 

[spanton]

See Thread798-880345.

 

[telecomnorth]

You can customize this display under the promt "Brandline" which is found under "PARM" in LD 17. Refer to the NTP's for the how-to details. You'll also need the 2nd level password.

As for which telephones will display the Brandline it depends upon the version of the display - not the actual telephone. There are three versions of displays and as I recall the part number of the one what works ends with AD. Nortel installed these displays on late model NT2K... (warranty start date of 1998/99?) and all NT9K... M2000 series telephones.

In short and as the earlier posts indicated: newer phones are required for the Brandline to display.

However, all displays are interchangable across all versions of M2000 telephones if one wants to spend the time changing out displays.

A closing "heads up" note on buying refurbished phones. The refurbishing houses do not always keep the late verision displays pared with the late verision phones. So you can receive a late model NT9K... phone with a display that does not show the Brandline. Or a 12 year old NTZK... phone/newer display combination that Brandlines fine.

Good Luck...