I have and Option 11 Succession Switch and some of my M2616 Display phones show Nortel and some have nothing on them. Can someone tell me why this is and how I can get them all to display the same thing.
Some 2616 phones if they are not higher than a Certain "Series" of the phone... will not show. I think phones higher than series 2 will display the system message.
In order to find out if the phone will support the system message.
Go into LD 11.
REQ: IDU (XXXX) X's=TN number
<enter>
Should have info on the set itself and if the spot that says
RLS CODE: (1,2,3,or 4) is less than a 2,
then the display will not show the message, just replace with a newer phone as per Nortellian.
You can customize this display under the promt "Brandline" which is found under "PARM" in LD 17. Refer to the NTP's for the how-to details. You'll also need the 2nd level password.
As for which telephones will display the Brandline it depends upon the version of the display - not the actual telephone. There are three versions of displays and as I recall the part number of the one what works ends with AD. Nortel installed these displays on late model NT2K... (warranty start date of 1998/99?) and all NT9K... M2000 series telephones.
In short and as the earlier posts indicated: newer phones are required for the Brandline to display.
However, all displays are interchangable across all versions of M2000 telephones if one wants to spend the time changing out displays.
A closing "heads up" note on buying refurbished phones. The refurbishing houses do not always keep the late verision displays pared with the late verision phones. So you can receive a late model NT9K... phone with a display that does not show the Brandline. Or a 12 year old NTZK... phone/newer display combination that Brandlines fine.
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