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Software support only if you preregister your credit card?

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edfair

Technical User
Apr 17, 2000
8,703
US
I was installing TurboTax and ran into a problem with the installer needing a file that doesn't exist on the CD.
The only support requires registering on the net with credit card info given to get a phone number and access code to talk to customer support.
Ethical on the part of Intuit?


Ed Fair
Give the wrong symptoms, get the wrong solutions.
 
Oh, man. If I didn't itemize I would lose 7 or 8 thousand dollars. Easily worth the pain. (Only good thing about having a mortgage)

Chip H.


If you want to get the best response to a question, please check out FAQ222-2244 first
 
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