Software Metering Issue

[Beerice]

ok guys... I know that Software Metering in SMS is a nightmare but I mostly have mine working. The problem I am facing is that after registering a product, lets say MS Word 2000, I may have 5 or more variants on the version, which is 9.*.* I am using the partial registration option, but some of the variations still show up under the unlicensed option.

I also have a problem where some programs are not reporting their executable, and/or the report the executable without its extension. Example would be a telnet program we use called Netterm. Sometimes it reports itself as netterm.exe and other times it reports only netterm. I have selected the original option so it pulls the name out of the program header so our more savy users can't get around a block by changing the name of the executable.

Does anyone have any ideas they could share about these problems... Any help would be greatly appreciated.

 

[Stormer]

I haven't played around with SW Metering yet so I don't know if this will work but I'd check the machines that don't report the extension an see if Explorer is configured to Hide known extensions. ( I have come across a similar problem, not in SMS, when explorer wasn't configured to display the full path and applications could report the path properly. ) Let me knowe if this works as I have to implement SW Metering soon, cheers

 

[Beerice]

No, this should not have anythign to do with it as SMS is actually reading the header of the exe file, not looking at what is displayed in Explorer. I will check, but I don't think that should have any effect.