roundaboutrc
IS-IT--Management
Hello All,
This is more of a query then an issue. We are due for our Software Assurance renewal on our 3300. We last paid for our SA in 2013 so we received a quote from our Vendor for the renewal and it is double what we paid in 2013. We do have a maintenance agreement with our vendor that the price on it remained about the same. I understand that the SA is a Mitel Product/Requirement so I understand the base price is set from Mitel. I brought up my concerns of the increase to our vendor and the response was that Mitel had done a market analysis and found that they were lower then others in the market so they had done a price increase. I am taken aback that Mitel would do a 100% increase, so I am requesting some feedback. Am I getting a "line" from our Vendor or have others seen this as well. Is there another vendor on here that corroborate or debunk this?
This is more of a query then an issue. We are due for our Software Assurance renewal on our 3300. We last paid for our SA in 2013 so we received a quote from our Vendor for the renewal and it is double what we paid in 2013. We do have a maintenance agreement with our vendor that the price on it remained about the same. I understand that the SA is a Mitel Product/Requirement so I understand the base price is set from Mitel. I brought up my concerns of the increase to our vendor and the response was that Mitel had done a market analysis and found that they were lower then others in the market so they had done a price increase. I am taken aback that Mitel would do a 100% increase, so I am requesting some feedback. Am I getting a "line" from our Vendor or have others seen this as well. Is there another vendor on here that corroborate or debunk this?