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Softphone Windows 8

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tgdphilp

tgdphilp

Technical User
Jun 6, 2011
16
GB
We have a number of users using Ip Office SIP softphone on Windows 8 where they are unable to use the transfer feature. On clicking transfer you can dial the number but then when clicking transfer now it comes up with "transfer failed".

Unable to see the action in SSA trace. Monitor not giving much info either.

Any suggestions or knowledge of this issue?

Cheers
 
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Maybe running softphone in compatibility mode? Do you have win7 users or other machines that can transfer on the soft phone without issue?

ACSS - SME
 
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