Softconsole not working after upgrade

[jmarchi]

Last night i upgraded to 9.0.6 from 9.0.1

2 users have receptionist license, and can no longer log into softconsole.

Softconsole just says Login unsuccessful, please try again.

I've tried creating a new user but it does the same thing.

I'm not sure what else to do from here.

 

[smokinjoe2938]

where did you assign the log in code

 

[smokinjoe2938]

also get off of that release as it has lots of bugs in it!

 

[holdmusic34]

As per another thread you need to upgrade your release of Softconsole to 9.1.

I'm clear but my fighter is down.

 

[jmarchi]

I tried. Softconsole 9.1 has the same issue failed to authenticate against existing users, and new users.

I'm trying to get a 9.1 upgrade license to update the entire system.

 

[tlpeter]

So you upgraded the system without an upgrade license?
I think you have bigger issues with the system then no working softconsoles

BAZINGA!

I'm not insane, my mother had me tested!

 

[jmarchi]

no.. sorry i haven't upgraded yet.

I waiting to get the upgrade license. sorry for the confusion

 

[jmarchi]

The Softconsole log file is showing a CMMsg TimedOut 10536 error allong with a TelephonyEngineSessionError(): Reason=3