hi folks i've got a weird one here hope you can help:
an SOE ip401ng unit, we upgraded to 4.2.20, monitor says:
PRN: Offline Mode
even in manager when we go to open the conf, in the "select ip office" window the unit shows up in the list but under the "type" column it is named "Offline IP 401 NG" !!
the upgrade process went fine, the upgrade app said all the right words (preparing, uploading, upgrading, rebooting etc), didnt crash and gave the "completed" window...
we've upgraded other SOEs to 4.2.20 before no probs...
i know these units go into offline mode when upgrading, and its poss that this one is stuck in that mode,
how in the world do i bring it back "online"?
many thx...
an SOE ip401ng unit, we upgraded to 4.2.20, monitor says:
PRN: Offline Mode
even in manager when we go to open the conf, in the "select ip office" window the unit shows up in the list but under the "type" column it is named "Offline IP 401 NG" !!
the upgrade process went fine, the upgrade app said all the right words (preparing, uploading, upgrading, rebooting etc), didnt crash and gave the "completed" window...
we've upgraded other SOEs to 4.2.20 before no probs...
i know these units go into offline mode when upgrading, and its poss that this one is stuck in that mode,
how in the world do i bring it back "online"?
many thx...