SNMP hung when starting, causes Insight to fail?

[sarahm]

Can anyone shed any light on my problem. When attemtping to start SNMP service, it gives error in the Event log "After starting, the service hung in a start-pending state". Other services that depend on the SNMP service (I am guessing here) fail to start, like the majority of the Compaq Insight Manager suite, as they are dependant on the SNMP service starting. SNMP seems to be started when I look at the servcies, so it must recover, but anyone have any ideas that I can investigate as to why this occring or how I can sort it out?

 

[Guest_imported]

Sarahm: I would be greatly interested to know whether and how you solved this particular problem. Please email me at jspeiser@syntellect.com. Thanks! And Happy Holidays!

 

[sarahm]

Have not yet found a solution to this problem.

 

[Gabby75]

I have seen this happen on a few occasions also. You should first reappply SP6a (or whatever Service Pack you're on minimum SP4 I think), see if this works, as the frst install of SNMP will always fail until SP is reapplied. Also Control Panel/Services lies about the service status, it will not show either StartPending or StopPending, so even though service shows as Started, in fact its not. I use the NT Resource Kit Utility SRVINFO which gives correct service status. If this happens me, I stop SNMP then restart, usually next reboot is ok. Hope this helps.

 

[jkallen]

One possible workaround is to make SNMP "Depend" on a service that starts later in the boot process. You will have to hack the registry to do it, but its not hard. Start in HKLM\System\CurrentControlSet\Services
Pick a serivce that you know depends on something else to see how the key vlaue is structured (you will probably need to save the key out to a .reg file and pull it back in).

Alter the .reg file to make SNMP rely on something else (look in event viewer to find something that starts last).

Good Luck