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Snifffer Distributed 4.5 - Could not find agent

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omo9omo9

omo9omo9

IS-IT--Management
Aug 5, 2005
2
GB
Agent is already installed but did something (dont ask) and now I have 'Could not find find the agent running.Please start the agent and try again' each time I try to add to agent list.

Please help!!!!
 
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A. Can you ping the agent from the console?
B. Is the Monitor Card sniffer driver enabled?
 
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omo9omo9,

Are you able to remote desktop/or login into PC running the agent? If so restart the dsagent service.

Cog
 
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Hi,

If Agent use Windows XPSp2, enable port 2001 UDP, port 8088 TCP, SnifferProb.exe and ProbView.exe in firewall mode excepctions.

 
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