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SMS service

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BIS

Technical User
Jun 1, 2001
1,893
NL
Hi All,

Anyone here have experience with SMS services? I would like to investigate how to, for example, do a survey by SMS, and store the results in our CRM tool.

What products are available?

 
Hi,
check AES documentation. There is/was SMS service - it allow to use CM user to list/display/change objects in ACM via SMS service e.g. Nice had integration with ACM via SMS to match extensions with IP addresses grabbed by loggers from network devices.

Pozdrawiam,
Mariusz Milobedzki
AVTEL Telecom Support
 
You may want to check out the Avaya DevConnect website. They have some examples of how to use the SMS interface.
 
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