SMS 2003: Advanced Client Installed but reported isClient=0

[Tumerok]

Hello Friends.

I have Advanced Client installed on all my WinXp workstation. When I run "All non client systems" query I get about 10% of my computer reported as "no client installed" When I check this computer client is installed, and site is assigned and Components are installed.

From Management Console in WinXp Collection I see. (Example)

Name: "<SystemName>"
Resource: System
Domain: "<MyDomain>"
SiteCode:
Client: No
Assigned: YES
ClientType:
Obsolete:
Active:

In properties of that system:
Active: 1
.
.
Client: 0
Client Type: 1
Client Version: 2.50.3174.1018
.
.
Obsolete: 0

All properties are similar to system that reports correctly just Client=0.
I tried push installing client on this computers but that did not solve the problem.
As a result of this problem I cannot distribute software to these computers.

Please help!!

 

[Jpoandl]

Did you check the client log files? You can look in c:\Windows\system32\CCM\logs

Also, on a working client, you will be able to go into CONTROL PANEL --> SYSTEMS MANAGEMENT applet and click the components tab.

If all components show as INSTALLED, you client is not "talking" to the SMS site server. on a working client, you should see some components as "ENABLED".

When the SMS client software is installed, you will automatically get client components installed by default. However, before the client actually enables itself, the SMS site server (management point) must be contacted.

I would check to make sure the clients can talk to the SMS server. Check the logs.

Also, to test to see if the client can see the management point, run this on the client machine:


(source:

http://www.microsoft.com/technet/prodtechnol/sms/sms2003/techfaq/tfaq03.mspx)

Q. None of my clients are receiving any policies. What should I check? (Added February 27, 2004)

A. Simulate a simple client request to IIS on the
management point. First, on the Start menu, click Run and type

http://<management

point name>/sms_mp/.sms_aut?mplist. If you see a blank screen instead of an error message, the request is successful. Next, on the Start menu, click Run and type

http://<management

point name>/sms_mp/.sms_aut?mpcert. If the request is successful, you will see a long list of numbers and letters. Finally, run the MPGetPolicy tool from the SMS Toolkit1, available on the Microsoft Download site. If all of these tests fail, verify that your management point has been installed correctly. For more information about verifying the successful installation of a management point, see “Site Systems Frequently Asked Questions” on Microsoft TechNet.

Also check resolution on the problematic client machines...


Joseph L. Poandl
MCSE 2003

If your company is in need of experts to examine technical problems/solutions, please contact

http://www.NJCOMPUTERNETWORKS.com

(Sales@njcomputernetworks.com)

 

[globalstrata]

Check in the logs when was the last time Inventory was done. You may have to do get Software Inventory for the client.


Gladys Rodriguez
GlobalStrata Solutions

http://www.globalstrata.com

 

[Tumerok]

Thank you.

THis defenatly put me in to right direction.

 

[dalv]

Also look into the MOF file status. Maske sure that it is returning the correct results. The MOF file is responsible for Inventory