SMGR Bulk import "Cell Mapping doesn't exists!"

[BillyM135]

Hi,

Trying to do a bulk import of 1000 users on SMGR 8.1 and i'm getting a failure to upload the document
"Error in Excel processing".

Revewing the logs, im getting;
XXXX(SM)XXXX NoProcessName: -NoSet 2022 705 1 com.avaya.coreservice.um.fileimport.util.ExcelWorkSheetHandler | 0 com.avaya.coreservice.um.fileimport.util.ExcelWorkSheetHandler Cell mapping doesn't exists!

Any suggestions? I have uploaded a doc the exact same way previously and it has worked correctly.
I've tried redownloading the bulk template and copying the data across, keeping destination formatting as i thought that might have gotten screwed somehow, but no joys.

 

[ZeroZeroOne]

Finding errors in the import file can be a pain. Here are some things to try:
Check the Cell Phone Number column on the CM Endpoint Profile tab for any erroneous data. You may want to delete the column (but not the column title) to make sure it is blank.
Cut the number of users to import and create multiple files instead of one massive file. Try 100-150 users per file. Yes, this will take time but it should allow you to import the vast majority of your users and narrow your search for the problem down to a small subset.