Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations TouchToneTommy on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

SMDR6

Status
Not open for further replies.
norstargirl

norstargirl

Vendor
Dec 21, 2001
223
US
Can you put a SMDR6 on a BCM 400? Or is there any reporting in the bcm itself

M.Parnell
(norstargirl)
 
Sort by date Sort by votes
Don't believe it will work. The BCM gathers CDR records by default. They can be pushed to a FTP server once a day, or pulled whenever you want using the BCM CDR client.
 
Upvote 0 Downvote
Thank you for your help I didnt think you could but I just wanted to make sure

M.Parnell
(norstargirl)
 
Upvote 0 Downvote
The SMDR6 box cannot be added to BCM. The data is stored on a folder on the BCM itself. You can configure the BCM to send the data to an FTP server (periodically). The better option is to use a CDR Pull mechanism. More robust commercial software is available from various websites including callaccountingsoftware.com, callaccounting.ws and avotus.com.

 
Upvote 0 Downvote
I forgot to mention, Nortel now offers Nortel Activity Reporter that does the full job of data collection, call accounting and management of CCR, VM and Hunt statistics.

S16
 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

MetroMan
  • Locked
  • Question
SMDR6 on BCM
Replies
2
Views
18
SteveG1968
SteveG1968

Part and Inventory Search

Sponsor

Back
Top