We have UK MICS 4 (not sure which sub-release, system version is 30ArE01 NP03), with CI-enabled analog trunks. Two problems:
1. The CLID information is not captured for all calls, both at the terminal and by our SMDR. Testing with a cellphone shows that the same inbound line / number works about 50% of the time.
2. The SMDR prints 2 realtime *G (ringing) records for each call that it does recognise unless the CLID information is PRIVATE NUMBER. Then, it doesn't print a *G record at all, but does print a *A record (Answered) when the call is picked up.
I can't establish if the two problems are inter-related, but my initial reaction is that this points to bugs in the MICS version I have. I appreciate the UK versions of MICS are not the same as the North America versions, but has anyone come across similar issues?
1. The CLID information is not captured for all calls, both at the terminal and by our SMDR. Testing with a cellphone shows that the same inbound line / number works about 50% of the time.
2. The SMDR prints 2 realtime *G (ringing) records for each call that it does recognise unless the CLID information is PRIVATE NUMBER. Then, it doesn't print a *G record at all, but does print a *A record (Answered) when the call is picked up.
I can't establish if the two problems are inter-related, but my initial reaction is that this points to bugs in the MICS version I have. I appreciate the UK versions of MICS are not the same as the North America versions, but has anyone come across similar issues?
