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SMDR
- Thread starter silver987
- Start date
ptstechnician
Vendor
I have installed Tapit Call Accounting software and all my customers have been happy with it. Go to trisys.com.
tiver43809
IS-IT--Management
We use Infortel Select from ISI. They seem nice and it works great.
RikRodgers
Vendor
We've used RSI software in the past - . Our customers haven't complained yet.
- Thread starter
- #6
CDR is Call Detail Recording. You still need to have the SMDR to capture and send data to the recording system. We use MicroCall. SMDR sends call data to a MicroCall buffer instead of a printer. Buffers are on the LAN and dump data to the main computer on a real time basis. Dial up serves as back up. We have multiple locations across North America successfully using this system on Siemens and Norstar systems.
jerryreeve
Vendor
I went cheep with the office. we just wanted to be able to check back on caller id and verify night/weekend and a couple of other minor things.
I got a RS232 data logger (shareware) and took the output data from the smdr-6 and dropped it onto a .txt file. then made a intranet webpage that displayed the file.
If I need to actually check and make reports I can import the data into excel or access and make up a report in a few minutes.
like I said we didn't need more than really basic info and had no need for going whole hog on a full blown accounting software
I have a couple of customers that use CallWhere for call accounting. was under 700 for short version.
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JerryReeve
Communication Systems Int'l
com-sys.com
I got a RS232 data logger (shareware) and took the output data from the smdr-6 and dropped it onto a .txt file. then made a intranet webpage that displayed the file.
If I need to actually check and make reports I can import the data into excel or access and make up a report in a few minutes.
like I said we didn't need more than really basic info and had no need for going whole hog on a full blown accounting software
I have a couple of customers that use CallWhere for call accounting. was under 700 for short version.
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JerryReeve
Communication Systems Int'l
com-sys.com
- Status