SMDR Inspector on CCC/YSE

[colpot]

Can anyone advise where the SMDR Inspector has moved on latest level of CCM?
Its gone from CCC? Has it been discontinued or moved?
Thanks

Colpot
(Remember - If it aint broke - fix it till it is.)

 

[kwbMitel]

It's in the Client

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What's most important is that you realise ... There is no spoon.

 

[colpot]

Thanks kwbMitel - not sure why my customer cant see it when he could prior to the upgrade. Will get him to look again

Colpot
(Remember - If it aint broke - fix it till it is.)

 

[kwbMitel]

It used to be on the CCM main web page, now part of the client. Make sure you are communicating correctly.

**********************************************
What's most important is that you realise ... There is no spoon.

 

[kwbMitel]

More specifically, in the client, it is under tools then inspectors.

**********************************************
What's most important is that you realise ... There is no spoon.

 

[colpot]

Thanks - it was in the Client before (thats where I have always used it) but EU is reporting it is not there since he was upgraded. I havent checked his Client yet but wanted to check it hasnt been moved as I heard somewhere it was being moved to Your Site Explorer.

Colpot
(Remember - If it aint broke - fix it till it is.)

 

[kwbMitel]

Actually, it was in Your Site Explorer before it was in the Client.

I highly doubt they would have put it back.

**********************************************
What's most important is that you realise ... There is no spoon.

 

[sarond]

Also be sure that the login profile still has access to the inspectors.