Hi guys, I have quite a complicated site I support that have 5 controllers (2 x 3300 MXE's and 3 x AX's).
All of these controllers are connected in a cluster and they all dial out of the main controller that has SIP trunks.The TMS program they make use of now has an issue where it bills calls made on one of the MXE systems twice. They tap into each controllers SMDR feed separately. I have done some tests and the calls made from a IP phone show correctly in the SMDR string but an Analog phone is missing an "A" in the string. That is the only difference I can detect. Please have a look at the two examples and let me know what you think.
Record 1 is the Controller with the SIP trunks and 2 is the local controller where the extension resides.
This is a call from an IP phone 1:
1) 06/12 15:51:53 0000:00:06 X9999 27828740000 A 001 5182199 W0051056 C <-EOR
2) 06/12 15:51:52 0000:00:04 182199 00828740000 A X9999 005 5182199 W0051056 A 5 <-EOR
Now this is a call from an Analog phone
1) 06/12 15:44:22 0000:00:06 X9999 0012 00732040000 001 5182229 I0051896 B <-EOR
2) 06/12 15:44:21 0000:00:06 182229 00732040000 A X9999 949821 005 5182229 I0051896 A 5 <-EOR
All of these controllers are connected in a cluster and they all dial out of the main controller that has SIP trunks.The TMS program they make use of now has an issue where it bills calls made on one of the MXE systems twice. They tap into each controllers SMDR feed separately. I have done some tests and the calls made from a IP phone show correctly in the SMDR string but an Analog phone is missing an "A" in the string. That is the only difference I can detect. Please have a look at the two examples and let me know what you think.
Record 1 is the Controller with the SIP trunks and 2 is the local controller where the extension resides.
This is a call from an IP phone 1:
1) 06/12 15:51:53 0000:00:06 X9999 27828740000 A 001 5182199 W0051056 C <-EOR
2) 06/12 15:51:52 0000:00:04 182199 00828740000 A X9999 005 5182199 W0051056 A 5 <-EOR
Now this is a call from an Analog phone
1) 06/12 15:44:22 0000:00:06 X9999 0012 00732040000 001 5182229 I0051896 B <-EOR
2) 06/12 15:44:21 0000:00:06 182229 00732040000 A X9999 949821 005 5182229 I0051896 A 5 <-EOR