Smart Divert - Possible in HiPath4k? 1

[2ndLineTech]

Background
We are a team of support analysts.
We are 'on-call' from 18:00-08:00 on a rota and have a system in place (which we want to replace) that diverts a phone numbers to a group of mobile(cell)phones.

Example
It is my turn to be 'on call'.
I call the Duty Manager number on 01234567890 and immediately hit my ID (2 in my case) multiple times until it says 'Transferring to 2ndLineTech'
Late on in the evening a customer is having an issue and rings the Duty Manager number on 01234567890 it automatically diverts to my mobile(cell)phone and I answer.

My Question
Can HiPath 4k do something similar?
I understand Call Forwarding but that'd mean someone would need to login to HiPath 4k before their shift starts at 08:00.
Is there a way to get around this?

Ask if you have any questions!

Thanks!
2LT

N.B. I have already setup a Station that I wish to be used as the 'front facing' number

 

[sbcsu]

You can ADD-CRON; for time dependent commands including forwardings.
There should be a corresponding setup in the Assistant
Are you logging on via Comwin/Expert Access?

 

[LoPath]

If you already have Xpressions, you could build an application to do that too.....

LoPath
Maintain HiPath 4000 V5 & V6, OpenScape Xpert V4, Xpressions, Contact Center