Small Community Network On WAN Port

[Khankk]

Hi, My question is that IP Office Small Community Network work can on WAN port(LAN2). Today I have a problem in IP Office 9.0 LAN port faulty and I change same IP address on WAN port (LAN2). Everything working fine but SCN not working. In system status H323 Line also ideal. When dial out to other IP Office showing on phone busy. Kindly any help. Thanks

 

[snowman50]

Did you change the IP routing from LAN1 to LAN2 on your routes to the other SCNs

 

[Khankk]

Yes I change the IP rout from LAN 1 to LAN 2 but same problem.

 

[tac84]

Bit hard to diagnose from the above. SysMon traces showing the problem would help or config file excluding any personal info...

Thanks, Tim
Adelaide, Australia

 

[icet500]

Try switching the line from property to websocket. Make one server and other one client. and set same password for both. Reboot both systems and test.

 

[dbuxton101]

Hey,
I have been through a long ticket with Avaya about SCN issues via WAN. Basically if you have ACCS, IPOCC or some CTI application you are going to have issues with call control from other sites.
So as a rule, I would suggest sticking with LAN1 to LAN1. Chassis are not too expensive

 

[tac84]

Agree with @dbuxton101 here. I recently had issues with one of my ports on my chassis so I purchased a replacement and it was cheap - now all working fine.

Thanks, Tim
Adelaide, Australia