darrenla
Technical User
- Nov 15, 2007
- 7
I am having an issue with cisco 7911 handset when connecting to a session manager 6.3 - the issue I am having is that when the cisco handset ends the call (sends a BYE) the session manager does not have the handset as an authenticated device and requests authentication this repeats till the session manager just ignores the BYE message. the only difference i can find in the trace is the new avaya function of a GSID (global session ID)
I have run the same cisco software on an SM 6.2 with no issue . I have tried higher software versions on the 7911 9.2.3 and 9.3 and 9.3.1 but these have even worse results causing my duplex CM to interchange or causing my TLS 5061 link from SM to CM to drop. Can anyone help?
I have run the same cisco software on an SM 6.2 with no issue . I have tried higher software versions on the 7911 9.2.3 and 9.3 and 9.3.1 but these have even worse results causing my duplex CM to interchange or causing my TLS 5061 link from SM to CM to drop. Can anyone help?