I tried to contact Ipswitch three days ago through their contact page on their website, and I receive the automated response, but haven't received an answer from a support person. Here are my questions:
I am running IMail Small Business Server v 8.10
1)I have put an email address in the white list, but their email is still being pulled as spam from the host's Inbound Rules. Am I doing something wrong? What is the best way to allow email from a certain address, without any SPAM filtering?
2) I want to stop all email from a particular IP address. I tried to put their IP address in the Control Access box on the POP3 service tab, but we are still receiving email from them. Is this not the correct way to block IP addresses?
Any help is appreciated
I am running IMail Small Business Server v 8.10
1)I have put an email address in the white list, but their email is still being pulled as spam from the host's Inbound Rules. Am I doing something wrong? What is the best way to allow email from a certain address, without any SPAM filtering?
2) I want to stop all email from a particular IP address. I tried to put their IP address in the Control Access box on the POP3 service tab, but we are still receiving email from them. Is this not the correct way to block IP addresses?
Any help is appreciated