Slow file access 1

paulovey · Jul 13, 2000

Hi, We have a large Novell v4.2 site using a mixture of windows 95 and 98 machines, all logging in with the new novell clients. All machine are connected through 100 Mbps switch, and the lines have been tested, no problems where found. They use Wordperfect 6.1 (16 bit) as a word processor, when they access the network drive to open a file, it takes a long time 2 - 3 minutes for the desktop machine to respond with a list of files that can be opened.  I think the problem is related to the fact that : A.  WP 6.1 is 16bit and Win 98 is 32bit, and  do not sit together very well. B.  Win 98 gets interested in how many files there are in a folder, and Win95 does not. Can this be disabled in the Registry?? All the 98 machines are at least Acer P333 machines and are slow, the machines running Win95 are Acer P100, and have speed issues at all. I am out of things to try, anyone have any ideas.... (Please)

Thanks in advance. Paul

fenris · Jul 13, 2000

When you say the users are accessing the files, from the network drive, are they opening them in wordperfect from the drive or are they copying them to there local drives then opening them there? Where I work we don't use novell, and all the computers are NT4. Our main software package is a 16bit app and we have the same problem with slow access through the 100Mb switches. I concluded that the 16bit app was to blame, as the transfer rate was around 5000kbs (measured by cuteftp). I found out later that the app was never intended to be used in a networked environment! I also deduced that it was written in vb3, again not really network friendly. Do you have access to MS office97 or 2000. You may want to try experimenting with a product that was designed with a network in mind. Before I forget, how big are the documents that they are trying to load? fenris <a href=mailto:fenris@hotmail.com>fenris@hotmail.com</a> <a href= > </a>

paulovey · Jul 13, 2000

Fenris, Thanks for the reply. The documents are all stored on a mapped drive, and stored in client folders (the client is a solictors office) so each client has a folder and each client folder will have sub folder in that one  ie u:\clients      <--- mapped drive u:\     \clientname       \matter1          letter1          letter2       \matter2          document1          document2 It may help to know that the u:\clients folder has over 1000 entiries in it, hence the worry about win98 looking at the whole folder. The client will not go to either office 97 or office 2000, so no luck there. They open the files and update and save them on the mapped network drive, no documents are stored locally. It is good to hear someone else has agreed on the 16bit problem

... Paul

RavenousJA · Jul 14, 2000

Hello everyone, I am having problems with the sound on my computer under Windows 98.  I cannot play back any sound files and the Desktop themes sound effects aren't working (Not even "Welcome" or "You got mail" on AOL). The speakers are connected properly and the cd-rom drive plays cds. So I have no idea what's the problem. Please HELP!!! This is my friend's computer, he went out for the weekend and I have to have it running properly before he returns. Thank You, Jaime A E-mail: <A HREF="mailto:Ravenous_Ja@Yahoo.com">Ravenous_Ja@Yahoo.com</A>

fenris · Jul 17, 2000

Paul, your right win98 really wants to know how many files are in the directory. The other question that I didn't ask was do they open the file from wordperfect or do they double click on the file to open it? When you use explorer, to navigate to the files is it fast? Did you check the switch to see if they are running at 100Mbs? A ruddimentry way to check this is to copy a file from one computer to another. The file should be about 5mb and should take less then 10 seconds to copy over. I have done this on a 10Mb network and it took about 30 seconds so the 100Mb network should be significantly faster. Other then that I really don't know. But I can tell you this, our site that is approximately 3/4 of a mile from our main network and is linked by fiber, experiences slow downs like you would not believe. Our network is 100..... fenris <a href=mailto:fenris@hotmail.com>fenris@hotmail.com</a> <a href= > </a>

paulovey · Jul 17, 2000

Fenris, Thanks for that info, maybe now the powers that be will believe me when we tell them 16bit apps do not sit very well under 98. To answer the questions. They have to open the file from wp coz 1:  They use a simple macro document system to navigate through the package, we have proved it is not this as its ok on a 95 machine. 2.  The users only know how to use WP 6.1, and its harder enough to support them on that sometimes.

Through file explorer the speed is fine, so more proof of the 16bit.  Again copying across the network is fine, and all switches are running at 100Mpbs, we have checked this the software, and on the hardware its self. So, I guess the next question to put out there, is does anyone know how to disable the bit in 98 where it gets interested in the amount of files in each folder???? I guess this will in the registry.... Thanks for your help on this one. Paul Paul Ovey <a href=mailto

aul.ovey@avenue-legal.co.uk>paul.ovey@avenue-legal.co.uk</a> <a href= > </a>

fenris · Jul 17, 2000

I would love to help you out on the disabling bit, but I don't know. It would definately be a registry hack... try microsoft, or search on a search engine, that may help... fenris <a href=mailto:fenris@hotmail.com>fenris@hotmail.com</a> <a href= > </a>

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Slow file access 1

paulovey

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fenris

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paulovey

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RavenousJA

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fenris

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paulovey

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fenris

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