Slide show will not display

[rhaynes54]

I just set up a new Compaq laptop (XP Pro) with Office 2003. All of the programs work except Powerpoint when viewing a slide show. When I try to run a slide show, the show opens a button on the taskbar, but the show will not display on the screen. When I right click on the taskbar button, nothing happens, no menu pops up to give me the option to restore, maximize, close, etc. I have to go into msconfig to stop it from running. The taskbar button for powerpoint works just fine, and I can close evertyhing by closing that buton. The same symptoms occur if I simply open a presentation wihtout opening powerpoint first. Any presentations that I create I can view on another machine, so I know that the problem is not in the presentation itself.

I downloaded the Powerpoint viewer and had the same problem. I tried to run a ppt that was on the web, but the system crashes and sends a report to Microsoft (for all the good that does!) I have reinstalled Office to no avail. I have used the same install disk on another computer to comfirm that the install files are working properly and I had no problem on the other machine. I can view videos, etc,. in Media Player, and the DVD player works, so I know it is not the video adaptor.

Compaq support has been totally ineffective. Thanks for any ideas.

Randy

 

[KenWright]

You've tried Help / Detect and Repair?

Regards
Ken...........

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[rhaynes54]

Ken,

I did not even know about that feature. I will try it tomorrow when I get to work. I will post the results. Thanks.

Randy

 

[rhaynes54]

Ken,

I tried the Detect and Repair, but it did not change anything. I finally tried reinstalling the photo software that came with the computer, and it cleared up the problem. I have no idea what actually happened, but since it is now working, I am leaving well enough alone. Thanks for the suggestion.

Randy

 

[KenWright]

OK, glad you got sorted

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It's easier to beg forgiveness than ask permission
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