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SL2100 problem can not receive and outgoing calls on the line.

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Ludo1111

IS-IT--Management
Feb 23, 2021
25
0
0
CI
hello everyone,
I have a problem with my sl2100, I cannot receive and make outgoing calls on the line.
could you help me in this way how to configure
 
At default, the first 8 lines appear on the first 8 buttons. How many lines do you have? Do any of them work? Have you checked them ahead of the system with a butt set? What type of lines do you have? (loop start only, orPRI, SIP).
 
Thank you for your answer .
I have two lines, for the moment nothing works. Yes the check has been done by the supplier. when you call on the line it rings but not on one of the telephones. it rings in a vacuum,
weird thing i have a T0 line, and my card inside the sl2100 is a PRI card (so a T2 card ..?), would that cause any problem?
 
On these systems, a simple way of checking you have the connection set up right is to set the lines to normal in command 22-02 and then put some extensions in ring group 1 in command 22-04. try an incoming call and see what you get! If it doesn't ring get your carrier to check the lines as it should work. Note the normal setting is kind of a catch all so even if your programming is wrong in such areas as did tables and the like, it should make it work to the ring group. I am assuming that like our system, you wouldn't get ring tone if it wasn't connected somewhere!
 
ok I try this to see, but tell me the arrival of the line is a BRI (T0)
and the card in the SL2100 PBX is a PRI (T2) card
will that cause a problem?
 
So what service are you being supplied with by your provider? If it is a BRI service and you have a PRI card, it isn't going to work!
 
the line arrival of the line is BRI and I had a PRI card.
but that I have just changed to a BRI card normally everything should work but my problem is I could not dial an entire number (e.g: when I want to dial 27225228XX I am sorry that it has 3 digits is 272 and it cuts off immediately
 
to tell the truth, I only have to do the initial configuration.
so if you can help me do some configuration
 
The most common problem with BRI is whether you are being supplied point to point or point to multipoint Check 10-03-03 Note there a number of 10-03 options so choose the one for BRI configuration.
 
thank you I was able to manage the problem, but how could I assign a line to the station so that it rings directly on this one.
e.g: I have 5 DID line and everything rings at the standard (200)
I would like to allocate 3 line to 3 different station for q it rings directly on these station and not on Standard (200)
 
Ok so you have to tell us how your lines are programmed in 22-02 are they set to Normal or DID?
 
I copy
Capture_d_%C3%A9cran_61_ee4rcr.png
the config to you
 
Well there's a difference between Oz and US we don't have that setting!
2100_screenshot_ltbehe.png


Don't know what SDA stands for but we will assume it is the same as our DID so next you need to check 22-10 to see how the tables are set up and then look at 22-11 for the table entries (note 22-11 is easier to understand if viewed in grid View) There you can see the incoming digits and where they are sent to.
 
Thank you yes indeed the SDA is DID, I was able to manage everything
 
Good morning all
I still ask for your help. here I would like to make call restrictions for certain extensions, but I really don't know how it works.
goal is to be able to block outgoing (national as international on specific positions).

any help would be welcome

Best Regards ,
Ludovic
 
Put the phones you wanted restricted in a different outgoing class of service in 21-04.
Assign the restrict and allow tables to that class in 21-05
Build your restrictions and permissions as wanted in 21-06 01 through 10. I generally use 21-06-06 and 21-06-07 but depends on how specific you want to get with your restriction tables.
 
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