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SL2100 Dial VM rings out

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pete83uk

pete83uk

Systems Engineer
Feb 1, 2018
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I have an SL2100 on analogue trunks, if I dial the VM soft key it just rings, and VM system does not answer the call, am I missing a setting?
 
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The VM should work on a defaulted system with no additional programming except to set the extensions to call forward. Was the numbering plan changed from default?
 
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No, numbering plan is all default, the system has had barely any programming other than naming extensions and creating a IRG?
 
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Get a back up of your database. Default the system and test at default. If it works, re-load your back up, there is clearly a problem in the program. If it does not work at default, then there is a problem with the CPU.
Once reloaded, get a non -default value report and compare the settings to find the error.
I suggest using PCPro.
 
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