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SL1100 NEC Extension Not Available 1

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newbucketlist

Technical User
Nov 19, 2020
7
CA
Hi!

When an external caller dials extension 222, the system says 'Extension 222 is unavailable. Dial 1 to leave a voicemail.'

Internally, the extension works fine. DND is not on.
There have been no changes to the system in 2 years.

I'd appreciate any advice on how to fix this.

Have a great day and stay safe,
Lisa

 
Go into that voice mail box and turn off Auto Attendant DND. It's a user setting.
 
I logged into WebPro, disabled the Auto Attendant DND feature and it did the trick!

Thank you so much! I appreciate your help. :)


Have a great day and stay safe,
Lisa
 
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