SL Programming Flow

[Swiney52]

I am new to the world of NEC. Our company has recently started selling NEC (mostly SL2100) for a low cost option. I have plenty of experience with other systems, mostly Avaya IPO and Toshiba. I find that the NEC program numbers are all over the place and there is no flow to them. I wasn't sure if anyone had any cheat sheets or guides that can help with common things. For example if you are setting up ringing for analog trunks which program numbers do you use and in what order do they flow. I think this could be really helpful until I get enough time working with this system to get it all memorized. I'm not looking for anything in particular just some stuff that could help save me some time until I get enough experience with this product line that it starts to become second nature.
Thanks

 

[CMUK]

Interested in this too as I am also new to NEC as our Panasonic replacement - finding it much more complicated for simple things

Calum M
ACSS

 

[OzzieGeorge]

Ok so some clues. The SL2100 shares it's programming language/structure with the SL1100 (it is the direct replacement for this), the SV8100 and the SV9100 so if you can't find how to do something on the 2100 try searching for the same thing on the other 3.

Have you seen the basic training videos? If not, try asking here....

NEC PABX Forum - Australian Communications Forum

Have you tried using the initial set up wizard (it is under the easy edit tab bottom left of Pc Pro)

 

[belevedere]

NEC has free training videos for the SL2100. Just register with NTAC. It's open to anyone including end users. You can also visit

http://www.mytechdistributors.com

for training, tech tips, etc. FYI.. the IPK-II also used the same programming.

 

[3Sixty]

I think if you are comming from Avaya or Panasonic you will find the NEC and little akward to complete the simple things you took for granted on other platforms. When it comes to hunt groups and various other options you need to start configuring Virtual loop backs and Virtual extensions to build up a powerful way to route calls that you would normally have completed with ease on other systems. An example would be you want a call to ring 200 201 and 202 and then overflow to 200 201 202 203 and 204. This can be acheived on other platforms by assigning a hunt group overflowing to a new hunt group. Hunt group 1 members 200 201 and 202 hunt group 2 all members simple. If this is on the NEC simple if it is a DDI call as you can use IRG groups but nightmare if it is on an AA or internal requirement you have to create a virtual loopback that in short presents the call as an external call and allows you to use the IRG groups. It has always been this way and once you get used to it it is a pain but can be done

I would recommend the following link provides some training at a basic level but should get you thinking how the box operates

https://bnet2.nec-enterprise.com/training/sl2100/foundation/index.html

http://www.3sixtynetworks.com

 

[meyer1y2k]

Using PCPro, I have created templates for POTS, PRI, and SIP trunks to catch all the little things I might miss. From there, I can then adjust extension numbers and buttons as needed. Before the templates, I would constantly miss one or 2 MB's that would drive me crazy during an install.

 

[OzzieGeorge]

Did you know that there is a script system of programming the system that can be created as a .csv file which you can then just run into the system to program common items but the wizard is the best for new installs. I have an excel program that I started to write but never finished that enters names and cldeans up the line keys and such things. I also use a script for F=route programming so I can set digit lengths which speeds up dialling on sip trunks. Happy to help with some pointers.