Sip Voip leg hears Cisco IVR but digits not processed
Hello:
I need to have my interactive digit entry responses recognized by Cisco interactive voice response application when entered through a SIP PC Soft Phone s/w after the initial connection has been made. Through the headphones I can hear the audio prompts play into the VoIP sip leg. But attempts to respond with digits to the question posed by the script, do not get recognized as sent, then processed. Digits are entered through keyboard, or with mouse pointing to virtual key pad icons on image map for the PC Sip Soft Phone.
IVR script and voip dial peer is set on Cisco AS5300 router / gateway. Sip server is Vocal, an open source project from Vovida.org (1.5.0 running under Linux). The soft phone is X-Lite from X-Ten.
The debit card IVR application fully works when interacted with from a regular phone, in phone to phone and phone to pc conditions. The pc to phone sip calls go through when the dial peer on router is set to not use authentication and authorization IVR app.
- - sincerely, pipmole; - - Fri.1/9/2004 mid-day;
Hello:
I need to have my interactive digit entry responses recognized by Cisco interactive voice response application when entered through a SIP PC Soft Phone s/w after the initial connection has been made. Through the headphones I can hear the audio prompts play into the VoIP sip leg. But attempts to respond with digits to the question posed by the script, do not get recognized as sent, then processed. Digits are entered through keyboard, or with mouse pointing to virtual key pad icons on image map for the PC Sip Soft Phone.
IVR script and voip dial peer is set on Cisco AS5300 router / gateway. Sip server is Vocal, an open source project from Vovida.org (1.5.0 running under Linux). The soft phone is X-Lite from X-Ten.
The debit card IVR application fully works when interacted with from a regular phone, in phone to phone and phone to pc conditions. The pc to phone sip calls go through when the dial peer on router is set to not use authentication and authorization IVR app.
- - sincerely, pipmole; - - Fri.1/9/2004 mid-day;