Sip Trunks problem

[AntoineVella]

Good Afternoon

We have an Ip office 500 with release 8.1. Today we upgraded it to release 9 (licensing ok) and all worked fine except the SIP trunks

On incomming calls , voice is only heard one way and on outgoing calls a message 'Line Busy' is displayed on the phones.

We downgraded to 8.1 again and all worked well.

Did anyone encountered this problem?

Thanks in advance

 

[AntoineVella]

Good Afternoon.

Has anyone Encountered the mentioned issue please? Went through the technical bulettin and nothing is mentioned.

Thanks in advance.

 

[dpiazza]

Who is the SIP provider?

 

[AntoineVella]

voiceworks.nl

 

[Bas1234]

Voice works is really straight forward.

Have a look here;

http://support.televersal.com/entries/22849058-IP-Office-SIP-templates-import-and-export

Use the Sollie template.

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It works! Now if only I could remember what I did...

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[AntoineVella]

Thanks

I will try some things out as it was working perfectly before the upgrade. I will match the settings with the template.

Thanks a lot

Antoine

 

[Bas1234]

Try to enable RTP keep alive on LAN 1 or 2

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
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