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SIP Trunking on IP office

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jnetworkingsolutions

jnetworkingsolutions

Technical User
Feb 3, 2011
31
US
We have successfully set up our Avaya IP Office 500 v2 ver.6.0 (14) to use SIP trunks via les.net. Every other call going out of the switch uses the SIP trunk. The other half uses the 8 channel PRI. I have my fax line DID that we use on the PRI set up in a hunt group that can send faxes to two different fax machines in our office. I do not want either of my fax extensions (220 or 221) to attempt to use the SIP trunk to send a fax. How can I create an ARS that tells my switch for ext 220-221 use only the PRI? Also i want only certain extensions to use the SIP trunk.
 
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Make different ARs and use user shortcodes that are pointed to an ars.

BAZINGA!

I'm not insane, my mother had me tested!
 
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Hi jnetworkingsolutions,

I am trying to setup IPO running with les.net. Would you share your configuration information on the IPO side with screenshots of the applicable settings. Any help on this would be greatly appreciated.

Thank you!
 
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There is a LES.net configuration guide on my web site (they list R4 and R5 but the R5 works with R6+). There is also one for Flowroute which I have had much better luck with in the US.


Kyle Holladay
ACSS SME Communications
ACE Implement: IP Office
MCP/MCTS Exchange 2007
Adtran ATSA, Aruba ACMA

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford
 
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Can someone provide a link to what that shortcode might look like? I'm new to how LCR\ARS works.
 
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ARS

N; / Dial / N@"<ITSP IP, Host Name>" / LG IS (the one you set up in your URI in your SIP trunk. I use the last 4 digits of the number you have on your SIP trunk so its easy to identify in your LG IDs



ACSS - SME
 
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@jnetworkingsolutions glad that document worked for you. I haven't updated the LES.net document since 4.2. Sorry about that.

Kyle Holladay
ACSS SME Communications
ACE Implement: IP Office
MCP/MCTS Exchange 2007
Adtran ATSA, Aruba ACMA

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford
 
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kholladay: Yeah. Your directions were perfect and i was able to decipher the version difference without too much trouble. Our SIP trunk is as clear as our PRI trunks. There is a slight difference I hear when the IPO grabs the SIP trunk to dial out and I know when it is getting used. But as far as call clarity it is great. NO NEED TO BE SORRY. Thanks for the documentation!
 
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So I was able to get my switch to use the ARSs that make the most sense for our calling area. I'm asking my PRI to cover everything local and anything not deemed local by our lame, small LEC is "attempting" to use the les.net sip. I can see in my monitor logs below that les.net is showing busy on every other call and for those busies my calls fail over to my PRI. Les.net said my peer trunk will support 4 concurrent calls and the IPO is licensed for 5 sip trunks. I have les.net set up in my IPO 500.v2 6.1 (5) as one SIP line #17. Do i need to set up SIP line 18-21 to alleviate the les.net reporting busy.


992120mS CMARS: FORM: Main - Received Number: 205535
992120mS CMARS: CMARSTargetingPending
992260mS PRN: 230: Digit Pressed 6
992260mS CMExtnRx: v=230, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=254 id=1036 in=0
Called[6] Type=Default (100) Reason=CMDRdirect Keypad[6]
992261mS CMARS: FORM: Main - Received Number: 2055356
992261mS CMARS: CMARSTargetingPending
997217mS CMARS: Case 1 - dial_delay_time: 4000 has expired - Resolve what we might have - Called Number: 2055356 Addr: f55b9884
997217mS CMARS: FORM: Main - Received Number: 2055356
997217mS CMARS: FOUND A SHORT CODE - short_code: XN; - Tel: N"@did.voip.les.net" - Called_Party: 2055356@did.voip.les.net - Line Group Id: 0
997218mS CMARS: FindActiveARSByGroupID GroupID=0 - Not Found
997218mS CMLRQ: FindActiveLRQByGroupID GroupID=0 - Not Found
997218mS CMMap: a=0.18 b=0.0 Mapper::AllocateCodec allocated CMRTVocoder resource busy 1, total 10
997219mS CMCallEvt: 0.1039.0 -1 BaseEP: NEW CMEndpoint f55b62d0 TOTAL NOW=3 CALL_LIST=1
997221mS CMARS: FOUND LINE - Line Id: 5 - using line group id: 0 - Called Number: 2055356@did.voip.les.net - Calling Number: 230
997221mS CMARS: SEND Setup TO LINE
997221mS CMCallEvt: 0.1039.0 10 Q931 Trunk:5 CHAN=8: StateChange: END=child CMCSIdle->CMCSOffering
997221mS PRN: Setting configured voice gain for ch 8.
997222mS CMLineTx: v=5
CMSetup
Line: type=Q931Line 5 Call: lid=0 id=1039 in=0
Called[2055356] Type=National (2) Reason=CMDRdirect Calling[1390] Type=National Plan=ISDN
BC: CMTC=3K1Audio CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
BChan: slot=0 chan=8
Locale: enu
997222mS CD: CALL: 254.1036.0 BState=Idle Cut=2 Music=0.0 Aend="CoopersHome(230)" (0.0) Bend="" [Line 5] (0.0) CalledNum=92055356 () CallingNum=230 (CoopersHome) Internal=1 Time=6578 AState=Dialling
997223mS ISDNL3Evt: v=5 stacknum=5 State, new=Initiated, old=NullState id=1039
997251mS ISDNL3Evt: v=5 stacknum=5 State, new=Proceeding, old=Initiated id=1039
997252mS CMLineRx: v=5
CMProceeding
Line: type=Q931Line 5 Call: lid=0 id=1039 in=0
BChan: slot=0 chan=8
997252mS CMARS: LINE ep Received: CMProceeding - child->state = CMCSOffering - ARS Call State = CMCSOverlapRecv
997252mS CMARS: LINE IS NOW THE B END OF THE CALL - CMARSEndpoint::RequestEnd()
997252mS CMARS: CMARSEndpoint::CallLost(cause=124) - Address: 0.1038.0 10 ARS for Main - Call State: CMCSOverlapRecv
997252mS CMCallEvt: 0.1038.0 -1 ARS for Main: StateChange: END=X CMCSOverlapRecv->CMCSDelete
997253mS CMCallEvt: 0.1039.0 10 Q931 Trunk:5 CHAN=8: StateChange: END=B CMCSOffering->CMCSAccept
997254mS CMCallEvt: 254.1036.0 10 CoopersHome.0: StateChange: END=A CMCSDialling->CMCSDialled
997254mS CMExtnEvt: v=2 State, new=Proceeding old=Dialling,0,0,CoopersHome
997255mS CMExtnTx: v=230, p1=0
CMProceeding
Line: type=IPLine 250 Call: lid=254 id=1036 in=0
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:0 N:100 R:4) number=92055356
IE CMIEDeviceDetail (231) LOCALE=enu HW=15 VER=6 class=CMDeviceISDNTrunk type=2 number=5 channel=8 rx_gain=32 tx_gain=32 ep_callid=1039 ipaddr=192.168.200.245 apps=0
Timed: 20/02/11 12:48
997256mS CMCallEvt: 0.1038.0 -1 BaseEP: DELETE CMEndpoint f55b9884 TOTAL NOW=2 CALL_LIST=1
997257mS CD: CALL: 254.1036.0 BState=Ringing Cut=3 Music=0.0 Aend="CoopersHome(230)" (0.0) Bend="Line 5" [Line 5] (3.9) CalledNum=2055356@did.voip.les.net () CallingNum=230 (CoopersHome) Internal=0 Time=6612 AState=Dialled
997257mS CMMap: PCG::MapBChan pcp[126]b0r1 cp_b 0 other_cp_b 0 type CGTypeSimple
997258mS CMMap: PCGS CPReserveCodec for the other end (pcp[126]b0r1) true
997258mS CMMap: PCG::MapBChan pcp[79]b1r0 cp_b f5a96d50 other_cp_b f5adb710 type CGTypeSimple
997258mS CMMap: a=0.18 b=3.9 M1
997258mS CMMap: PlatformConnectionAudioSAP::ConnectVoice pcp[126]b0r1 Configure 0.18
997258mS CMMap: PlatformConnectionAudioSAP::ConnectVoice pcp[126]b0r1 ConnectIndication 0.18
997632mS RES: Sun 20/2/2011 12:48:59 FreeMem=71188932(1) CMMsg=6 (7) Buff=200 960 999 7423 5 Links=966
997632mS RES2: IP 500 V2 6.1(5) Tasks=39 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=56 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=1 SSA=1 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034
997656mS H323Evt: RTP(50t): 192.168.200.245/49152 192.168.1.30/51152 CODEC=G729A8K(6) PKTSZ=20 RFC2833=off AGE=7001 SENT=50 (avg size=20) RECV=36 (avg size=20)
998331mS CMLineRx: v=5
CMProgress
Line: type=Q931Line 5 Call: lid=0 id=1039 in=0
IE CMIEProgressIndicator (30) cs=CMCSITUT (0), loc=CMLPublicNetLocalUser (2), pd=CMPDInbandPattern (8)
998331mS CMCallEvt: 0.1039.0 10 Q931 Trunk:5 CHAN=8: StateChange: END=B CMCSAccept->CMCSRinging
998332mS CMCallEvt: 254.1036.0 10 CoopersHome.0: StateChange: END=A CMCSDialled->CMCSRingBack
998333mS CMExtnEvt: v=2 State, new=Alerting old=Proceeding,0,0,CoopersHome
998333mS CMExtnTx: v=230, p1=0
CMProgress
Line: type=IPLine 250 Call: lid=254 id=1036 in=0
IE CMIEProgressIndicator (30) cs=CMCSITUT (0), loc=CMLPublicNetLocalUser (2), pd=CMPDInbandPattern (8)
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:0 N:100 R:4) number=92055356
IE CMIEDeviceDetail (231) LOCALE=enu HW=15 VER=6 class=CMDeviceISDNTrunk type=2 number=5 channel=8 rx_gain=32 tx_gain=32 ep_callid=1039 ipaddr=192.168.200.245 apps=0
Timed: 20/02/11 12:48
998334mS CD: CALL: 254.1036.0 BState=Ringing Cut=3 Music=0.0 Aend="CoopersHome(230)" (0.0) Bend="Line 5" [Line 5] (3.9) CalledNum=2055356@did.voip.les.net () CallingNum=230 (CoopersHome) Internal=0 Time=7690 AState=Ringing
1003632mS RES: Sun 20/2/2011 12:49:05 FreeMem=71188356(1) CMMsg=6 (7) Buff=200 963 999 7423 5 Links=965
1003632mS RES2: IP 500 V2 6.1(5) Tasks=39 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=52 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=1 SSA=1 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034
1007915mS H323Evt: Recv: RegistrationRequest 192.168.200.51; Endpoints registered: 2; Endpoints in registration: 0
1010713mS ISDNL3Evt: v=5 stacknum=5 State, new=Active, old=Proceeding id=1039
1010714mS CMLineRx: v=5
CMConnect
Line: type=Q931Line 5 Call: lid=0 id=1039 in=0
1010714mS CMCallEvt: 0.1039.0 10 Q931 Trunk:5 CHAN=8: StateChange: END=B CMCSRinging->CMCSConnReq
1010714mS CMCallEvt: 254.1036.0 10 CoopersHome.0: StateChange: END=A CMCSRingBack->CMCSOGConnReq
1010714mS CMExtnEvt: v=2 State, new=Connected old=Alerting,0,0,CoopersHome
1010715mS CMExtnTx: v=230, p1=0
CMConnect
Line: type=IPLine 250 Call: lid=254 id=1036 in=0
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:0 N:100 R:4) number=92055356
IE CMIEDeviceDetail (231) LOCALE=enu HW=15 VER=6 class=CMDeviceISDNTrunk type=2 number=5 channel=8 rx_gain=32 tx_gain=32 ep_callid=1039 ipaddr=192.168.200.245 apps=0
Timed: 20/02/11 12:49
1010716mS CMExtnRx: v=230, p1=0
CMConnectAck
Line: type=IPLine 250 Call: lid=254 id=1036 in=0
1010716mS CMCallEvt: 254.1036.0 10 CoopersHome.0: StateChange: END=A CMCSOGConnReq->CMCSConnected
1010716mS CMTARGET: 254.1036.0 10 CoopersHome.0: ~CMTargetHandler f55befe4 ep f55c699c
1010718mS CMCallEvt: 0.1039.0 10 Q931 Trunk:5 CHAN=8: StateChange: END=B CMCSConnReq->CMCSConnected
1010720mS CMLineTx: v=5
CMConnectAck
Line: type=Q931Line 5 Call: lid=0 id=1039 in=0
BChan: slot=0 chan=8
1010721mS CD: CALL: 254.1036.0 BState=Connected Cut=3 Music=0.0 Aend="CoopersHome(230)" (0.0) Bend="Line 5" [Line 5] (3.9) CalledNum=2055356@did.voip.les.net () CallingNum=230 (CoopersHome) Internal=0 Time=20077 AState=Connected
1011132mS RES: Sun 20/2/2011 12:49:12 FreeMem=71193480(1) CMMsg=6 (7) Buff=200 961 999 7423 5 Links=964
1011132mS RES2: IP 500 V2 6.1(5) Tasks=39 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=54 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=1 SSA=1 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034
1012503mS H323Evt: Recv: RegistrationRequest 192.168.1.30; Endpoints registered: 2; Endpoints in registration: 0
1013362mS CMExtnTx: v=230, p1=8003
CMFacility
Line: type=IPLine 250 Call: lid=254 id=2 in=1
IE CMIEFastStartInfoData (6)
1013362mS CMExtnRx: v=230, p1=0
CMReleaseComp
Line: type=IPLine 250 Call: lid=254 id=1036 in=0
1013363mS CMCallEvt: 254.1036.0 10 CoopersHome.0: StateChange: END=A CMCSConnected->CMCSCompleted
1013364mS CMExtnEvt: v=2 State, new=PortRecoverDelay old=Connected,0,0,CoopersHome
1013365mS CMExtnTx: v=230, p1=0
CMFacility
Line: type=IPLine 250 Call: lid=254 id=1036 in=0
IE CMIEFastStartInfoData (6)
Timed: 20/02/11 12:49
1013366mS PRN: CDR - TCPSend maxqueuesize=1500 operational=1
1013367mS CMLOGGING: CALL:2011/02/2012:48,00:00:02,000,230,O,2055356@did.voip.les.net,92055356,CoopersHome,,,0,,""n/a,0
1013367mS CD: CALL: 254.1036.0 BState=Connected Cut=2 Music=0.0 Aend="CoopersHome(230)" (0.0) Bend="Line 5" [Line 5] (3.9) CalledNum=2055356@did.voip.les.net () CallingNum=230 (CoopersHome) Internal=0 Time=22723 AState=Idle
1013367mS CD: CALL: 254.1036.0 Deleted
1013368mS CMExtnEvt: CoopersHome: CALL LOST (CMCauseNormal)
1013368mS CMExtnEvt: CoopersHome: Extn(230) Calling Party Number(230) Type(CMNTypeInternal)
1013369mS CMExtnEvt: CoopersHome: CMExtnHandler::SetCurrent( id: 1036->0 )
1013370mS CMCallEvt: 254.1036.0 -1 CoopersHome.-1: StateChange: END=X CMCSCompleted->CMCSDelete
1013371mS CMLineTx: v=5
CMDisconnect
Line: type=Q931Line 5 Call: lid=0 id=1039 in=0
Cause=16, Normal call clearing
1013371mS CMCallEvt: 0.1039.0 -1 Q931 Trunk:5 CHAN=8: StateChange: END=X CMCSConnected->CMCSCompleted
1013371mS CMCallEvt: END CALL:10 (f55c6060)
1013372mS CMCallEvt: 254.1036.0 -1 BaseEP: DELETE CMEndpoint f55c699c TOTAL NOW=1 CALL_LIST=0
1013373mS CMMap: PCG::UnmapBChan pcp[79]b1r0 cp_b f5a96d50 other_cp_b f5adb710
1013373mS CMMap: a=0.18 b=3.9 M0
1013374mS CMMap: PCG::UnmapBChan pcp[126]b0r1 cp_b 0 other_cp_b 0
1013374mS H323Evt: RTP(END): 192.168.200.245/49152 192.168.1.30/51152 CODEC=G729A8K(6) PKTSZ=20 RFC2833=off AGE=22719 SENT=835 RECV=822 RTdelay=0 jitter=0 loss=0 remotejitter=0 remoteloss=0
1013375mS CMMap: a=0.18 b=0.0 Mapper::FreeCodec freed CMRTVocoder resource busy 1, total 10
1013375mS ISDNL3Evt: v=5 stacknum=5 State, new=DiscReq, old=Active id=1039
1013392mS ISDNL3Evt: v=5 stacknum=5 State, new=NullState, old=DiscReq id=1039
1013393mS CMLineRx: v=5
CMReleaseComp
Line: type=Q931Line 5 Call: lid=0 id=1039 in=0
BChan: slot=0 chan=8
1013393mS CMCallEvt: 0.1039.0 -1 Q931 Trunk:5 CHAN=8: StateChange: END=X CMCSCompleted->CMCSDelete
1013394mS CMCallEvt: 0.1039.0 -1 BaseEP: DELETE CMEndpoint f55b62d0 TOTAL NOW=0 CALL_LIST=0
1014610mS SIP Tx: UDP 192.168.200.245:5060 -> 64.34.181.47:5060
OPTIONS sip:Unknown@did.voip.les.net SIP/2.0
Via: SIP/2.0/UDP 184.12.128.107:5060;rport;branch=z9hG4bK9cf3b1985b784b1fb5645630bf2d56e9
From: <sip:Unknown@did.voip.les.net>;tag=6efbedca05b79571
To: <sip:Unknown@did.voip.les.net>
Call-ID: 523533191a9e45c3c16a9509314e76e3@184.12.128.107
CSeq: 506004885 OPTIONS
Max-Forwards: 70
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, UPDATE
Supported: timer
Content-Length: 0

1014722mS SIP Rx: UDP 64.34.181.47:5060 -> 192.168.200.245:5060
SIP/2.0 404 Not Found
Via: SIP/2.0/UDP 184.12.128.107:5060;branch=z9hG4bK9cf3b1985b784b1fb5645630bf2d56e9;received=184.12.128.107;rport=5060
From: <sip:Unknown@did.voip.les.net>;tag=6efbedca05b79571
To: <sip:Unknown@did.voip.les.net>;tag=as41f7fbaf
Call-ID: 523533191a9e45c3c16a9509314e76e3@184.12.128.107
CSeq: 506004885 OPTIONS
User-Agent: LES.NET.VoIP
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
Accept: application/sdp
Content-Length: 0

1015370mS CMExtnEvt: CoopersHome: Recover Timer reason=CMTRWrapUp
1015370mS CMExtnEvt: v=2 State, new=Idle old=PortRecoverDelay,0,0,CoopersHome
1015370mS CMExtnTx: v=230, p1=0
CMVoiceMailStatus
Line: type=IPLine 250 Call: lid=0 id=-1 in=0
Called[CoopersHome Msgs=0 Old=0 Sav=0] Type=Default (100) Reason=CMDRdirect Calling[00000000] Type=Default Plan=Default
Display [CoopersHome Msgs=0]
Timed: 20/02/11 12:49
 
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can you post your config? upload it to a file sharing site. take out the sensitive stuff like DDIs, password etc.

ACSS - SME
 
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997218mS CMARS: FindActiveARSByGroupID GroupID=0 - Not Found

Change the line group id in the SIP URI to 0 or change the ARS line group id to the one you have entered in the SIP URI now.

Avaya_Red.gif

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________
 
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I saw that too, just wanted to check the config, as my earlier post suggested hes got all outgoing groups on ID 0

ACSS - SME
 
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I know HSM, some people don't read everything...:)

Avaya_Red.gif

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________
 
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HSM sorry not sure what happened to the file. Also a far as Bas1234 says i did read and tried all the before mentioned tips without success. I changed it all back to LGID 0 to get it working again. If you still want to look i created a new link. Thanks in advance for looking. BTW sorry for the delay i got a nasty flu bug.
 
 http://www.mediafire.com/?bkh08z5mw59ql4q
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You cannot point a T1 and a SIP line to the same Outgoing group id

Change both incomming and outgoing line group id on the SIP URI to 2 instead of 0 and do the same for all the @did.voip.les.net" entries in your ARS.
You have a XN; and a XXXXXXXXXN; in the ARS this won't work, so remove one of them.

Then it should work.

Also remove the file you've put on mediafire, to much info in there.

Avaya_Red.gif

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________
 
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