SIP Trunk - Works most of the time... 3

[dsm600rr]

Hello all,

Just looking for a bit of guidance on an Intermediate Issue I am having with our SIP Trunk. The Trunk works 95% of the time. The other 5% I get "Waiting for Line".

The Truck is going through a Edgewater 4550 to our 500V2

Suggestions on what may be causing this?

Thank you.

 

[phoneguy610]

i know your problem

**coredial**

=(

 

[dsm600rr]

phoneguy610: Starting to think so. I re-booted everything (IPO / Edgewater / Gateway) and its back up.

 

[phoneguy610]

we used them some moons ago, nothing but problems

 

[fieldtechonIR]

I've done coredial a few times. One thing is that you have to route the PUBLIC IP of coredial through the edgewater IP. Some carrier need this I don't know why because othe providers I have used don't need this and the edgewater handles the whole thing. So I have a default route in IPO to the data router and another route to the edgewater just for the SIP.

Also I have in the topology for LAN 2 as Open internet with the public IP I assigned specifically for coredial and using that in the trunk. Never had an issue. I also try for require registration none of that IP authenticate stuff. Don't remember if that was an option with them.

 

[edlee321]

if you need some recommendations, callcentric, voip.ms, flowroute, anveo are all solid