Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations SkipVought on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

SIP Trunk Problem

Status
Not open for further replies.

TomasBill22

Technical User
Sep 30, 2013
224
0
0
JO
Hi ...

I have an IP Office 8.1 connected to Cisco Call Manager via SIP Trunk, the problem that is when Avaya users call Cisco Users they can hear the Cisco Userrs, but Cisco users cant hear Avaya Users.
Here is the trace from Monitor:

3454335978mS PRN: 3330: Digit Pressed 2

3454335979mS CMCallEvt: 0.28171.0 -1 BaseEP: NEW CMEndpoint f4cd07cc TOTAL NOW=1 CALL_LIST=0

3454335979mS CMCallEvt: 0.28171.0 -1 Alaa Sammamah.-1: NEW CMExtnEndpoint f4cd07cc, Name=Alaa Sammamah, Extn=3330, Phys Extn=3330

3454335980mS CMCallEvt: CREATE CALL:8791 (f4cf3070)

3454335980mS CMCallEvt: 0.28172.0 -1 BaseEP: NEW CMEndpoint f4d2bbf0 TOTAL NOW=2 CALL_LIST=0

3454335982mS CMExtnEvt: Alaa Sammamah: CMExtnHandler::SetCurrent( id: 0->28171 )

3454335983mS CMExtnRx: v=3330, p1=0

CMSetup

Line: type=IPLine 250 Call: lid=252 id=28171 in=0

Called[] Type=Default (100) Reason=CMDRdirect Calling[3330] Type=Internal Plan=Default

BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ALaw

IE CMIECallingPartyName (110)(Type=CMNameDefault) name=Alaa Sammamah

IE CMIEFastStartInfoData (6) 10 item(s)

3454335983mS CMCallEvt: 252.28171.0 8791 Alaa Sammamah.0: StateChange: END=A CMCSIdle->CMCSDialInitiated

3454335983mS CMExtnEvt: v=19 State, new=Dialling old=Idle,0,0,Alaa Sammamah

3454335983mS CMTARGET: 252.28171.0 8791 Alaa Sammamah.0: LOOKUP CALL ROUTE: type=100 called_party= sub= calling=3330 dir=out complete=0 ses=0

3454335983mS CMTARGET: 252.28171.0 8791 Alaa Sammamah.0: ADD TARGET (N): number= type=100 depth=1 nobar=1 setorig=1 ses=0

3454335984mS CMCallEvt: 252.28171.0 8791 Alaa Sammamah.0: StateChange: END=A CMCSDialInitiated->CMCSDialling

3454335987mS CMExtnTx: v=3330, p1=0

CMFacility

Line: type=IPLine 250 Call: lid=252 id=28171 in=0

IE CMIEFastStartInfoData (6) 2 item(s)

IE CMIESecurityData (253) 2 item(s)

Timed: 03/06/14 11:53

3454335987mS CMExtnTx: v=3330, p1=8001

CMFacility

Line: type=IPLine 250 Call: lid=252 id=19 in=1

IE CMIEFastStartInfoData (6) 2 item(s)

3454335987mS CMExtnTx: v=3330, p1=0

CMSetupAck

Line: type=IPLine 250 Call: lid=252 id=28171 in=0

Timed: 03/06/14 11:53

3454335988mS CMExtnRx: v=3330, p1=0

CMInformation

Line: type=IPLine 250 Call: lid=252 id=28171 in=0

Called[2] Type=Default (100) Reason=CMDRdirect Keypad[2]

3454335991mS CD: CALL: 252.28171.0 BState=Idle Cut=0 Music=0.0 Aend="Alaa Sammamah(3330)" (0.0) Bend="" [] (0.0) CalledNum=2 () CallingNum=3330 (Alaa Sammamah) Internal=1 Time=11 AState=Dialling

3454335992mS H323Evt: SetOperational 8023 10.1.68.10:0 to 0

3454336261mS RES: Tue 3/6/2014 11:53:27 FreeMem=56108540(1) CMMsg=10 (11) Buff=5200 943 1000 7423 5 Links=3429 CPU=1/3/1550/24509/31348/0

3454336261mS RES2: IP 500 V2 8.1(43) Tasks=50 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=77 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=2 SSA=0 TCP=58 TAPI=0 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034

3454336268mS PRN: 3330: Digit Pressed 1

3454336269mS CMExtnRx: v=3330, p1=0

CMInformation

Line: type=IPLine 250 Call: lid=252 id=28171 in=0

Called[1] Type=Default (100) Reason=CMDRdirect Keypad[1]

3454336928mS PRN: 3330: Digit Pressed 6

3454336929mS CMExtnRx: v=3330, p1=0

CMInformation

Line: type=IPLine 250 Call: lid=252 id=28171 in=0

Called[6] Type=Default (100) Reason=CMDRdirect Keypad[6]

3454337148mS PRN: 3330: Digit Pressed 8

3454337149mS CMExtnRx: v=3330, p1=0

CMInformation

Line: type=IPLine 250 Call: lid=252 id=28171 in=0

Called[8] Type=Default (100) Reason=CMDRdirect Keypad[8]

3454337149mS CMTARGET: 252.28171.0 8791 Alaa Sammamah.0: CancelTimer CMTCDelayedProcessing

3454337149mS CMTARGET: 252.28171.0 8791 Alaa Sammamah.0: LOOKUP CALL ROUTE: type=100 called_party=2168 sub= calling=3330 dir=out complete=0 ses=0

3454337149mS CMTARGET: 252.28171.0 8791 Alaa Sammamah.0: ADD TARGET (N): number=2168 type=100 depth=1 nobar=1 setorig=1 ses=0

3454337150mS CMTARGET: 252.28171.0 8791 Alaa Sammamah.0: SYS SC: 2168 4 168 sc=type=Dial code=2xxx, num=2N"@10.10.240.2" callinfop->sending_complete=0 secondary_dialtone=

3454337150mS CMARS: FindActiveARSByGroupID GroupID=17 - Not Found

3454337150mS CMLRQ: FindActiveLRQByGroupID GroupID=17 - Not Found

3454337151mS CMCallEvt: 0.28173.0 -1 BaseEP: NEW CMEndpoint f4d27824 TOTAL NOW=3 CALL_LIST=1

3454337153mS CMTARGET: DIAL LINE: 8791 GROUP = 17 SUCCESS = f4d27824

3454337153mS CMTARGET: 252.28171.0 8791 Alaa Sammamah.0: CancelTimer CMTCDialToneTimeout

3454337153mS CMTARGET: 252.28171.0 8791 Alaa Sammamah.0: INITIAL TARGETING SUCCEEDED

3454337153mS CMTARGET: 252.28171.0 8791 Alaa Sammamah.0: GetNoAnswerTimer:15

3454337153mS CMCallEvt: 0.28172.0 8791 TargetingEP: StateChange: END=B CMCSIdle->CMCSOffering

3454337154mS CMCallEvt: 17.28173.0 8791 SIPTrunk Endpoint: StateChange: END=T CMCSIdle->CMCSOffering

3454337156mS CMLineTx: v=0

CMSetup

Line: type=SIPLine 17 Call: lid=17 id=28173 in=0

Called[2168@10.10.240.2] Type=Default (100) Reason=CMDRdirect Calling[3330] Type=Internal Plan=Default

BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ALaw

IE CMIERespondingPartyName (228)(Type=CMNameDefault) name=Alaa Sammamah

IE CMIERespondingPartyNumber (230)(P:100 S:100 T:101 N:100 R:4) number=3330

IE CMIEDeviceDetail (231) LOCALE=ara HW=15 VER=8 class=CMDeviceH323Phone type=88 number=8001 channel=0 rx_gain=32 tx_gain=32 ep_callid=28171 ipaddr=10.1.68.10 apps=0

IE CMIECallingPartyName (110)(Type=CMNameDefault) name=Alaa Sammamah

IE CMIEMohSourceId (247) MOH Source = 255

IE CMIESupplementaryService (3)

Network Facility Extension

sourceEntity: 0

destinationEntity: 0

Interpretation APDU

discardAnyUnrecognisedInvokePdu

CallingName.Invoke.CodePageISO8859-1

invokeId 20057

user 'Alaa Sammamah' presentation Allowed

IE CMIEFastStartInfoData (6) 6 item(s)

Display [Alaa Sammamah>2168]

Timed: 03/06/14 11:53

Locale: ara

3454337158mS SIP Tx: TCP 10.1.68.10:5060 -> 10.10.240.1:5060

INVITE sip:2168@10.10.240.2 SIP/2.0

Via: SIP/2.0/TCP 10.1.68.10:5060;rport;branch=z9hG4bKc28c620d4695123ee4eb5ae3ef45f1c6

From: "Alaa Sammamah" <sip:3330@avaya.com>;tag=0299fab59773a8b3

To: <sip:2168@10.10.240.2>

Call-ID: ff3d6b7815da0ff839f756cd134478e3

CSeq: 1772438474 INVITE

Contact: "Alaa Sammamah" <sip:3330@10.1.68.10:5060;transport=tcp>

Max-Forwards: 70

Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, UPDATE

Content-Type: application/sdp

Supported: timer

User-Agent: IP Office 8.1 (43)

Content-Length: 270



v=0

o=UserA 1483445603 793818453 IN IP4 10.1.68.10

s=Session SDP

c=IN IP4 10.1.68.10

t=0 0

m=audio 49154 RTP/AVP 0 8 18 101

a=rtpmap:0 PCMU/8000

a=rtpmap:8 PCMA/8000

a=rtpmap:18 G729/8000

a=fmtp:18 annexb=no

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-15

3454337159mS CD: CALL: 252.28171.0 BState=Idle Cut=0 Music=0.0 Aend="Alaa Sammamah(3330)" (0.0) Bend="Line 17" [Line 17] (0.0) CalledNum=2168 () CallingNum=3330 (Alaa Sammamah) Internal=0 Time=1179 AState=Dialling

3454337172mS SIP Rx: TCP 10.10.240.1:5060 -> 10.1.68.10:5060

SIP/2.0 100 Trying

Date: Tue, 03 Jun 2014 08:57:49 GMT

From: "Alaa Sammamah" <sip:3330@avaya.com>;tag=0299fab59773a8b3

Allow-Events: presence

Content-Length: 0

To: <sip:2168@10.10.240.2>

Call-ID: ff3d6b7815da0ff839f756cd134478e3

Via: SIP/2.0/TCP 10.1.68.10:5060;rport;branch=z9hG4bKc28c620d4695123ee4eb5ae3ef45f1c6

CSeq: 1772438474 INVITE



3454337175mS CMLineRx: v=0

CMProceeding

Line: type=SIPLine 17 Call: lid=17 id=28173 in=0

IE CMIERespondingPartyNumber (230)(P:100 S:100 T:0 N:100 R:4) number=2168

IE CMIEDeviceDetail (231) LOCALE=ara HW=15 VER=8 class=CMDeviceSIPTrunk type=0 number=17 channel=1 rx_gain=32 tx_gain=32 ep_callid=28173 ipaddr=10.1.68.10 apps=0

3454337175mS CMCallEvt: 0.28172.0 8791 TargetingEP: RequestEnd 17.28173.0 8791 SIPTrunk Endpoint

3454337175mS CMTARGET: 252.28171.0 8791 Alaa Sammamah.0: CancelTimer CMTCNoAnswerTimeout

3454337175mS CMCallEvt: 0.28172.0 -1 BaseEP: DELETE CMEndpoint f4d2bbf0 TOTAL NOW=2 CALL_LIST=1

3454337176mS CMCallEvt: 17.28173.0 8791 SIPTrunk Endpoint: StateChange: END=B CMCSOffering->CMCSAccept

3454337176mS CMCallEvt: 252.28171.0 8791 Alaa Sammamah.0: StateChange: END=A CMCSDialling->CMCSDialled

3454337176mS CMExtnEvt: v=19 State, new=Proceeding old=Dialling,0,0,Alaa Sammamah

3454337177mS CMExtnTx: v=3330, p1=0

CMFacility

Line: type=IPLine 250 Call: lid=252 id=28171 in=0

IE CMIEFastStartInfoData (6) 2 item(s)

Timed: 03/06/14 11:53

3454337178mS CMExtnTx: v=3330, p1=8001

CMFacility

Line: type=IPLine 250 Call: lid=252 id=19 in=1

IE CMIEFastStartInfoData (6) 2 item(s)

3454337178mS CMExtnTx: v=3330, p1=0

CMProceeding

Line: type=IPLine 250 Call: lid=252 id=28171 in=0

IE CMIERespondingPartyNumber (230)(P:100 S:100 T:0 N:100 R:4) number=2168

IE CMIEDeviceDetail (231) LOCALE=ara HW=15 VER=8 class=CMDeviceSIPTrunk type=0 number=17 channel=1 rx_gain=32 tx_gain=32 ep_callid=28173 ipaddr=10.1.68.10 apps=0

Timed: 03/06/14 11:53

3454337180mS CD: CALL: 252.28171.0 BState=Ringing Cut=3 Music=0.0 Aend="Alaa Sammamah(3330)" (0.0) Bend="Line 17" [Line 17] (0.0) CalledNum=2168@10.10.240.2 () CallingNum=3330 (Alaa Sammamah) Internal=0 Time=1200 AState=Dialled

3454337183mS SIP Rx: TCP 10.10.240.1:5060 -> 10.1.68.10:5060

SIP/2.0 180 Ringing

Date: Tue, 03 Jun 2014 08:57:49 GMT

Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY

From: "Alaa Sammamah" <sip:3330@avaya.com>;tag=0299fab59773a8b3

Allow-Events: presence

P-Asserted-Identity: "Hamzeh Abu Taleb" <sip:2168@10.10.240.1>

Remote-Party-ID: "Hamzeh Abu Taleb" <sip:2168@10.10.240.1>;party=called;screen=yes;privacy=off

Content-Length: 0

To: <sip:2168@10.10.240.2>;tag=ed8670f9-bccc-48ab-a850-c066054d2648-53517296

Contact: <sip:2168@10.10.240.1:5060;transport=tcp>

Call-ID: ff3d6b7815da0ff839f756cd134478e3

Via: SIP/2.0/TCP 10.1.68.10:5060;rport;branch=z9hG4bKc28c620d4695123ee4eb5ae3ef45f1c6

CSeq: 1772438474 INVITE



3454337186mS CMLineRx: v=0

CMAlerting

Line: type=SIPLine 17 Call: lid=17 id=28173 in=0

IE CMIERespondingPartyName (228)(Type=CMNameDefault) name=Hamzeh Abu Taleb

IE CMIERespondingPartyNumber (230)(P:100 S:100 T:0 N:100 R:4) number=2168

IE CMIEDeviceDetail (231) LOCALE=ara HW=15 VER=8 class=CMDeviceSIPTrunk type=0 number=17 channel=1 rx_gain=32 tx_gain=32 ep_callid=28173 ipaddr=10.1.68.10 apps=0

3454337187mS CMCallEvt: 17.28173.0 8791 SIPTrunk Endpoint: StateChange: END=B CMCSAccept->CMCSRinging

3454337187mS CMCallEvt: 252.28171.0 8791 Alaa Sammamah.0: StateChange: END=A CMCSDialled->CMCSRingBack

3454337188mS CMExtnEvt: v=19 State, new=Alerting old=Proceeding,0,0,Alaa Sammamah

3454337190mS CMExtnTx: v=3330, p1=0

CMFacility

Line: type=IPLine 250 Call: lid=252 id=28171 in=0

IE CMIEFastStartInfoData (6) 2 item(s)

Timed: 03/06/14 11:53

3454337191mS CMExtnTx: v=3330, p1=8001

CMFacility

Line: type=IPLine 250 Call: lid=252 id=19 in=1

IE CMIEFastStartInfoData (6) 2 item(s)

3454337191mS CMExtnTx: v=3330, p1=0

CMAlerting

Line: type=IPLine 250 Call: lid=252 id=28171 in=0

IE CMIERespondingPartyName (228)(Type=CMNameDefault) name=Hamzeh Abu Taleb

IE CMIERespondingPartyNumber (230)(P:100 S:100 T:0 N:100 R:4) number=2168

IE CMIEDeviceDetail (231) LOCALE=ara HW=15 VER=8 class=CMDeviceSIPTrunk type=0 number=17 channel=1 rx_gain=32 tx_gain=32 ep_callid=28173 ipaddr=10.1.68.10 apps=0

Timed: 03/06/14 11:53

3454337192mS CD: CALL: 252.28171.0 BState=Ringing Cut=3 Music=2.0 Aend="Alaa Sammamah(3330)" (0.0) Bend="Line 17" [Line 17] (0.0) CalledNum=2168@10.10.240.2 () CallingNum=3330 (Alaa Sammamah) Internal=0 Time=1212 AState=Ringing

3454337195mS CMMap: PCG::AddToneGenerator g R1[3] for cp[775]b0r1 append pcp[777]b0r1 (total 1)

3454337195mS CMMap: PlatformConnectionAudioSAP::ConnectVoice pcp[777]b0r1 Configure 0.0

3454337195mS CMMap: PlatformConnectionAudioSAP::ConnectVoice pcp[777]b0r1 ConnectIndication 0.0

3454337195mS CMMap: a=0.0 b=0.0 pcp[775]b0r1 RTPR1

3454337195mS H323Evt: SetOperational 8023 10.1.68.10:49152 to 1

3454338326mS H323Evt: RTP(50r): 10.1.68.10/49152 10.1.68.20/50412 CODEC=Alaw64K(4) PKTSZ=160 RFC2833=off AGE=2333 SENT=56 (avg size=160) RECV=50 (avg size=160)

3454338494mS H323Evt: Recv: RegistrationRequest 10.1.68.6; Endpoints registered: 19; Endpoints in registration: 0

3454339499mS SIP Rx: TCP 10.10.240.1:5060 -> 10.1.68.10:5060

SIP/2.0 200 OK

Date: Tue, 03 Jun 2014 08:57:49 GMT

Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY

From: "Alaa Sammamah" <sip:3330@avaya.com>;tag=0299fab59773a8b3

Allow-Events: presence

P-Asserted-Identity: "Hamzeh Abu Taleb" <sip:2168@10.10.240.1>

Supported: replaces

Remote-Party-ID: "Hamzeh Abu Taleb" <sip:2168@10.10.240.1>;party=called;screen=yes;privacy=off

Content-Length: 210

Require: timer

To: <sip:2168@10.10.240.2>;tag=ed8670f9-bccc-48ab-a850-c066054d2648-53517296

Contact: <sip:2168@10.10.240.1:5060;transport=tcp>

Content-Type: application/sdp

Call-ID: ff3d6b7815da0ff839f756cd134478e3

Via: SIP/2.0/TCP 10.1.68.10:5060;rport;branch=z9hG4bKc28c620d4695123ee4eb5ae3ef45f1c6

CSeq: 1772438474 INVITE

Session-Expires: 2000;refresher=uas



v=0

o=CiscoSystemsCCM-SIP 2000 1 IN IP4 10.10.240.1

s=SIP Call

c=IN IP4 10.10.124.1

t=0 0

m=audio 24666 RTP/AVP 0 101

a=rtpmap:0 PCMU/8000

a=ptime:20

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-15

3454339504mS SIP Tx: TCP 10.1.68.10:5060 -> 10.10.240.1:5060

ACK sip:2168@10.10.240.1:5060;transport=tcp SIP/2.0

Via: SIP/2.0/TCP 10.1.68.10:5060;rport;branch=z9hG4bK66e29d9744e73fdb08a5d194c7db396a

From: "Alaa Sammamah" <sip:3330@avaya.com>;tag=0299fab59773a8b3

To: <sip:2168@10.10.240.2>;tag=ed8670f9-bccc-48ab-a850-c066054d2648-53517296

Call-ID: ff3d6b7815da0ff839f756cd134478e3

CSeq: 1772438474 ACK

Max-Forwards: 70

Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, UPDATE

User-Agent: IP Office 8.1 (43)

Content-Length: 0



3454339506mS CMLineRx: v=0

CMConnect

Line: type=SIPLine 17 Call: lid=17 id=28173 in=0

Called[Alaa Sammamah] Type=Default (100) Reason=CMDRdirect

IE CMIEFastStartInfoData (6) 2 item(s)

IE CMIERespondingPartyName (228)(Type=CMNameDefault) name=Hamzeh Abu Taleb

IE CMIERespondingPartyNumber (230)(P:100 S:100 T:0 N:100 R:4) number=2168

IE CMIEDeviceDetail (231) LOCALE=ara HW=15 VER=8 class=CMDeviceSIPTrunk type=0 number=17 channel=1 rx_gain=32 tx_gain=32 ep_callid=28173 ipaddr=10.1.68.10 apps=0

3454339506mS CMCallEvt: 17.28173.0 8791 SIPTrunk Endpoint: StateChange: END=B CMCSRinging->CMCSConnReq

3454339506mS CMCallEvt: 252.28171.0 8791 Alaa Sammamah.0: StateChange: END=A CMCSRingBack->CMCSOGConnReq

3454339506mS CMExtnEvt: v=19 State, new=Connected old=Alerting,0,0,Alaa Sammamah

3454339508mS CMMap: a=2.1 b=0.0 Mapper::AllocateCodec allocated CMRTVocoder resource busy 1, total 42

3454339508mS CMMap: a=2.17 b=0.0 Mapper::AllocateCodec allocated CMRTVocoder resource busy 2, total 42

3454339511mS CMLineTx: v=0

CMFacility

Line: type=SIPLine 17 Call: lid=17 id=28173 in=0

3454339514mS CMExtnTx: v=3330, p1=0

CMFacility

Line: type=IPLine 250 Call: lid=252 id=28171 in=0

IE CMIEFastStartInfoData (6) 2 item(s)

Timed: 03/06/14 11:53

3454339514mS CMExtnTx: v=3330, p1=8001

CMFacility

Line: type=IPLine 250 Call: lid=252 id=19 in=1

IE CMIEFastStartInfoData (6) 2 item(s)

3454339515mS CMExtnTx: v=3330, p1=8001

CMFacility

Line: type=IPLine 250 Call: lid=252 id=19 in=1

IE CMIEFastStartInfoData (6) 2 item(s)

3454339516mS CMExtnTx: v=3330, p1=0

CMConnect

Line: type=IPLine 250 Call: lid=252 id=28171 in=0

Called[Alaa Sammamah] Type=Default (100) Reason=CMDRdirect

IE CMIERespondingPartyName (228)(Type=CMNameDefault) name=Hamzeh Abu Taleb

IE CMIERespondingPartyNumber (230)(P:100 S:100 T:0 N:100 R:4) number=2168

IE CMIEDeviceDetail (231) LOCALE=ara HW=15 VER=8 class=CMDeviceSIPTrunk type=0 number=17 channel=1 rx_gain=32 tx_gain=32 ep_callid=28173 ipaddr=10.1.68.10 apps=0

Timed: 03/06/14 11:53

3454339516mS CMExtnRx: v=3330, p1=0

CMConnectAck

Line: type=IPLine 250 Call: lid=252 id=28171 in=0

3454339517mS CMCallEvt: 252.28171.0 8791 Alaa Sammamah.0: StateChange: END=A CMCSOGConnReq->CMCSConnected

3454339517mS CMTARGET: 252.28171.0 8791 Alaa Sammamah.0: ~CMTargetHandler f4d29908 ep f4cd07cc

3454339518mS CMCallEvt: 17.28173.0 8791 SIPTrunk Endpoint: StateChange: END=B CMCSConnReq->CMCSConnected

3454339519mS CMLineTx: v=0

CMConnectAck

Line: type=SIPLine 17 Call: lid=17 id=28173 in=0

IE CMIERespondingPartyName (228)(Type=CMNameDefault) name=Alaa Sammamah

IE CMIERespondingPartyNumber (230)(P:100 S:100 T:101 N:100 R:4) number=3330

IE CMIEDeviceDetail (231) LOCALE=ara HW=15 VER=8 class=CMDeviceH323Phone type=88 number=8001 channel=0 rx_gain=32 tx_gain=32 ep_callid=28171 ipaddr=10.1.68.10 apps=0

3454339520mS CD: CALL: 252.28171.0 BState=Connected Cut=3 Music=0.0 Aend="Alaa Sammamah(3330)" (0.0) Bend="Line 17" [Line 17] (0.0) CalledNum=2168@10.10.240.2 () CallingNum=3330 (Alaa Sammamah) Internal=0 Time=3540 AState=Connected

3454339521mS H323Evt: SetOperational 8024 10.1.68.10:0 to 0

3454339521mS H323Evt: SetRfc2833 (1): rx payload 101 tx payload 101

3454339522mS CMMap: PCG::MapBChan pcp[776]b0r1 cp_b 0 other_cp_b 0 type CGTypeSimple

3454339522mS CMMap: a=0.0 b=0.0 pcp[775]b0r1 RTPR0

3454339522mS H323Evt: SetOperational 8023 10.1.68.10:49152 to 0

3454339522mS CMMap: PCG::MapBChan pcp[775]b0r1 cp_b 0 other_cp_b 0 type CGTypeSimple

3454339522mS H323Evt: SetOperational 8023 10.1.68.10:49152 to 1

3454339522mS H323Evt: SetOperational 8024 10.1.68.10:49154 to 1

3454339523mS CMMap: Mapper::DelayedFreeCodec f5656468 found cp pcp[775]b0r1 use_reserved_codec 0 local_reserved_codec 0, is_mapped_b 0

3454339523mS CMMap: a=2.17 b=0.0 Mapper::FreeCodec freed CMRTVocoder resource busy 1, total 42

3454339523mS CMMap: Mapper::DelayedFreeCodec f5659728 found cp pcp[776]b0r1 use_reserved_codec 0 local_reserved_codec 0, is_mapped_b 0

3454339523mS CMMap: a=2.1 b=0.0 Mapper::FreeCodec freed CMRTVocoder resource busy 0, total 42

3454340242mS H323Evt: Recv: RegistrationRequest 10.1.68.2; Endpoints registered: 19; Endpoints in registration: 0

3454340685mS H323Evt: RTP(50t): 10.1.68.10/49154 10.10.124.1/24666 CODEC=Ulaw64K(5) PKTSZ=160 RFC2833=on AGE=1164 SENT=50 (avg size=160) RECV=56 (avg size=160)

3454342269mS H323Evt: Recv: RegistrationRequest 10.1.68.18; Endpoints registered: 19; Endpoints in registration: 0

3454345007mS H323Evt: Recv: RegistrationRequest 10.1.68.15; Endpoints registered: 19; Endpoints in registration: 0

3454348073mS H323Evt: Recv: RegistrationRequest 10.1.68.11; Endpoints registered: 19; Endpoints in registration: 0

3454348720mS H323Evt: Recv: RegistrationRequest 10.1.68.13; Endpoints registered: 19; Endpoints in registration: 0

3454350776mS H323Evt: Recv: RegistrationRequest 10.1.68.12; Endpoints registered: 19; Endpoints in registration: 0

3454352251mS SIP Tx: TCP 10.1.68.10:5060 -> 10.10.240.1:5060

OPTIONS sip:Unknown@avaya.com SIP/2.0

Via: SIP/2.0/TCP 10.1.68.10:5060;rport;branch=z9hG4bK75558dd05475cc9da4af0d2dd556060b

From: <sip:Unknown@avaya.com>;tag=4f5ea909b98ef1dd

To: <sip:Unknown@avaya.com>

Call-ID: 3ff0edfe316d6227551459be21fddfdc

CSeq: 1272810443 OPTIONS

Max-Forwards: 70

Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, UPDATE

Supported: timer

User-Agent: IP Office 8.1 (43)

Content-Length: 0



3454352263mS SIP Rx: TCP 10.10.240.1:5060 -> 10.1.68.10:5060

SIP/2.0 200 OK

Date: Tue, 03 Jun 2014 08:58:04 GMT

Allow: INVITE, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY

From: <sip:Unknown@avaya.com>;tag=4f5ea909b98ef1dd

Content-Length: 0

To: <sip:Unknown@avaya.com>;tag=1783947565

Call-ID: 3ff0edfe316d6227551459be21fddfdc

Via: SIP/2.0/TCP 10.1.68.10:5060;rport;branch=z9hG4bK75558dd05475cc9da4af0d2dd556060b

CSeq: 1272810443 OPTIONS



3454352268mS RES: Tue 3/6/2014 11:53:43 FreeMem=56083020(1) CMMsg=10 (11) Buff=5200 943 1000 7423 5 Links=3349 CPU=1/3/1550/23943/31348/1

3454352268mS RES2: IP 500 V2 8.1(43) Tasks=50 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=78 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=2 SSA=0 TCP=58 TAPI=0 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034

3454353514mS H323Evt: Recv: RegistrationRequest 10.1.68.21; Endpoints registered: 19; Endpoints in registration: 0



********** Warning: Logging to Screen Stopped ********

Here is the trace from System Status:

6/3/14 12:03:13 PM-207ms Extension = 3330, Digit dialed, Digit = 2
6/3/14 12:03:13 PM-224ms Call Ref = 8815, Originator State = Dialling, Type = User, Destination Type = none
6/3/14 12:03:13 PM-617ms Extension = 3330, Digit dialed, Digit = 8
6/3/14 12:03:13 PM-839ms Extension = 3330, Digit dialed, Digit = 8
6/3/14 12:03:14 PM-009ms Extension = 3330, Digit dialed, Digit = 8
6/3/14 12:03:14 PM-010ms Call Ref = 8815, Short Code Matched = System, 2xxx
6/3/14 12:03:14 PM-014ms My buttons = 1, Call Ref = 8815, Originator State = Dialling, Type = User, Destination State = Seized, Type = Target List
6/3/14 12:03:14 PM-018ms Line = 17, Channel = 1, SIP Message = Invite, Call Ref = 8815, Direction = From Switch, From = 3330@avaya.com, To = 2888@10.10.240.2
6/3/14 12:03:14 PM-034ms Line = 17, Channel = 1, SIP Message = Response, Call Ref = 8815, Direction = To Switch, From = 3330@avaya.com, To = 2888@10.10.240.2, Response = 100 Trying
6/3/14 12:03:14 PM-035ms My buttons = 1, Call Ref = 8815, Originator State = Dialling, Type = User, Destination State = Dialling, Type = Trunk
6/3/14 12:03:14 PM-046ms Line = 17, Channel = 1, SIP Message = Response, Call Ref = 8815, Direction = To Switch, From = 3330@avaya.com, To = 2888@10.10.240.2, Response = 180 Ringing
6/3/14 12:03:14 PM-047ms Call Ref = 8815, Alerting, Line = 17, Channel = 1
6/3/14 12:03:14 PM-048ms My buttons = 1, Call Ref = 8815, Originator State = Ringback, Type = User, Destination State = Outgoing Alerting, Type = Trunk
6/3/14 12:03:35 PM-537ms Line = 17, Channel = 1, SIP Message = Response, Call Ref = 8815, Direction = To Switch, From = 3330@avaya.com, To = 2888@10.10.240.2, Response = 200 OK
6/3/14 12:03:35 PM-539ms Line = 17, Channel = 1, SIP Message = Ack, Call Ref = 8815, Direction = From Switch, From = 3330@avaya.com, To = 2888@10.10.240.2
6/3/14 12:03:35 PM-552ms My buttons = 1, Call Ref = 8815, Originator State = Connected, Type = User, Destination State = Connected, Type = Trunk
6/3/14 12:03:35 PM-552ms Call Ref = 8815, Answered, Line = 17, Channel = 1
6/3/14 12:03:43 PM-824ms Line = 17, Channel = 1, SIP Message = Bye, Call Ref = 8815, Direction = To Switch, From = 2888@10.10.240.2, To = 3330@avaya.com
6/3/14 12:03:43 PM-826ms Line = 17, Channel = 1, SIP Message = Response, Call Ref = 8815, Direction = From Switch, From = 2888@10.10.240.2, To = 3330@avaya.com, Response = 200 OK
6/3/14 12:03:43 PM-829ms My buttons = 1, Call Ref = 8815, Originator State = Connected, Type = User, Destination State = Clearing, Type = Trunk
6/3/14 12:03:43 PM-829ms Call Ref = 8815, Disconnect from Destination End
6/3/14 12:03:43 PM-834ms Extension = 3330, State = Busy Wrap Up
6/3/14 12:03:43 PM-836ms Extension = 3330, Button = 1, Idle
6/3/14 12:03:45 PM-836ms Extension = 3330, State = Idle

I need a Help to Solve this Problem?
Thanks?
 
Most likely the Cisco SIP registrar and Media server have different ip addresses and/or different URLs.
This means that all SIP traffic from IP Office goes to the registrar while you have to send the RTP ( audio ) traffic to the media server.
If so then in the Avaya SIP trunk adjust the provider settings in respect to the above mentioned.
 
Looks to me like you're getting the 200OK prior to receiving the SDP from the Cisco side.
The 200OK ends the call setup.
Basically, the Avaya doesn't know where to terminate his transmit path, so the Cisco user can't hear the Avaya user.
The Avaya side sends the SDP in the "Invite" transaction to the Cisco.
Most systems will send their SDP back in the "180 Ringing" transaction, but the Cisco has to be configured to do this.
Check the Cisco.

If you turn all that other crap off in monitor and only capture the SIP messaging it's much easier to read.

Good Luck!


-SD-
 
Hello intrigrant / SupportDude ,

Good Day;

Thanks you for your support and help, but if you can to tell me in steps whats should I say and write to the Cisco IT to solve this problem .

Thanks you very much .
 
Check the routing to 10.10.124.1 from IP Office. This is the RTP path that is not making it to Cisco user.

From the provided trace:
3454340685mS H323Evt: RTP(50t): 10.1.68.10/49154 10.10.124.1/24666 CODEC=Ulaw64K(5) PKTSZ=160 RFC2833=on AGE=1164 SENT=50 (avg size=160) RECV=56 (avg size=160)
 
Hi ...

plz can you listed me the points to tell Cisco Guys to check.
plz I trusted you in this fourm.
you solved many problems to me.

Thanks.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top