TomasBill22
Technical User
Hi ...
I have an IP Office 8.1 connected to Cisco Call Manager via SIP Trunk, the problem that is when Avaya users call Cisco Users they can hear the Cisco Userrs, but Cisco users cant hear Avaya Users.
Here is the trace from Monitor:
3454335978mS PRN: 3330: Digit Pressed 2
3454335979mS CMCallEvt: 0.28171.0 -1 BaseEP: NEW CMEndpoint f4cd07cc TOTAL NOW=1 CALL_LIST=0
3454335979mS CMCallEvt: 0.28171.0 -1 Alaa Sammamah.-1: NEW CMExtnEndpoint f4cd07cc, Name=Alaa Sammamah, Extn=3330, Phys Extn=3330
3454335980mS CMCallEvt: CREATE CALL:8791 (f4cf3070)
3454335980mS CMCallEvt: 0.28172.0 -1 BaseEP: NEW CMEndpoint f4d2bbf0 TOTAL NOW=2 CALL_LIST=0
3454335982mS CMExtnEvt: Alaa Sammamah: CMExtnHandler::SetCurrent( id: 0->28171 )
3454335983mS CMExtnRx: v=3330, p1=0
CMSetup
Line: type=IPLine 250 Call: lid=252 id=28171 in=0
Called[] Type=Default (100) Reason=CMDRdirect Calling[3330] Type=Internal Plan=Default
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ALaw
IE CMIECallingPartyName (110)(Type=CMNameDefault) name=Alaa Sammamah
IE CMIEFastStartInfoData (6) 10 item(s)
3454335983mS CMCallEvt: 252.28171.0 8791 Alaa Sammamah.0: StateChange: END=A CMCSIdle->CMCSDialInitiated
3454335983mS CMExtnEvt: v=19 State, new=Dialling old=Idle,0,0,Alaa Sammamah
3454335983mS CMTARGET: 252.28171.0 8791 Alaa Sammamah.0: LOOKUP CALL ROUTE: type=100 called_party= sub= calling=3330 dir=out complete=0 ses=0
3454335983mS CMTARGET: 252.28171.0 8791 Alaa Sammamah.0: ADD TARGET (N): number= type=100 depth=1 nobar=1 setorig=1 ses=0
3454335984mS CMCallEvt: 252.28171.0 8791 Alaa Sammamah.0: StateChange: END=A CMCSDialInitiated->CMCSDialling
3454335987mS CMExtnTx: v=3330, p1=0
CMFacility
Line: type=IPLine 250 Call: lid=252 id=28171 in=0
IE CMIEFastStartInfoData (6) 2 item(s)
IE CMIESecurityData (253) 2 item(s)
Timed: 03/06/14 11:53
3454335987mS CMExtnTx: v=3330, p1=8001
CMFacility
Line: type=IPLine 250 Call: lid=252 id=19 in=1
IE CMIEFastStartInfoData (6) 2 item(s)
3454335987mS CMExtnTx: v=3330, p1=0
CMSetupAck
Line: type=IPLine 250 Call: lid=252 id=28171 in=0
Timed: 03/06/14 11:53
3454335988mS CMExtnRx: v=3330, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=252 id=28171 in=0
Called[2] Type=Default (100) Reason=CMDRdirect Keypad[2]
3454335991mS CD: CALL: 252.28171.0 BState=Idle Cut=0 Music=0.0 Aend="Alaa Sammamah(3330)" (0.0) Bend="" [] (0.0) CalledNum=2 () CallingNum=3330 (Alaa Sammamah) Internal=1 Time=11 AState=Dialling
3454335992mS H323Evt: SetOperational 8023 10.1.68.10:0 to 0
3454336261mS RES: Tue 3/6/2014 11:53:27 FreeMem=56108540(1) CMMsg=10 (11) Buff=5200 943 1000 7423 5 Links=3429 CPU=1/3/1550/24509/31348/0
3454336261mS RES2: IP 500 V2 8.1(43) Tasks=50 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=77 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=2 SSA=0 TCP=58 TAPI=0 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034
3454336268mS PRN: 3330: Digit Pressed 1
3454336269mS CMExtnRx: v=3330, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=252 id=28171 in=0
Called[1] Type=Default (100) Reason=CMDRdirect Keypad[1]
3454336928mS PRN: 3330: Digit Pressed 6
3454336929mS CMExtnRx: v=3330, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=252 id=28171 in=0
Called[6] Type=Default (100) Reason=CMDRdirect Keypad[6]
3454337148mS PRN: 3330: Digit Pressed 8
3454337149mS CMExtnRx: v=3330, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=252 id=28171 in=0
Called[8] Type=Default (100) Reason=CMDRdirect Keypad[8]
3454337149mS CMTARGET: 252.28171.0 8791 Alaa Sammamah.0: CancelTimer CMTCDelayedProcessing
3454337149mS CMTARGET: 252.28171.0 8791 Alaa Sammamah.0: LOOKUP CALL ROUTE: type=100 called_party=2168 sub= calling=3330 dir=out complete=0 ses=0
3454337149mS CMTARGET: 252.28171.0 8791 Alaa Sammamah.0: ADD TARGET (N): number=2168 type=100 depth=1 nobar=1 setorig=1 ses=0
3454337150mS CMTARGET: 252.28171.0 8791 Alaa Sammamah.0: SYS SC: 2168 4 168 sc=type=Dial code=2xxx, num=2N"@10.10.240.2" callinfop->sending_complete=0 secondary_dialtone=
3454337150mS CMARS: FindActiveARSByGroupID GroupID=17 - Not Found
3454337150mS CMLRQ: FindActiveLRQByGroupID GroupID=17 - Not Found
3454337151mS CMCallEvt: 0.28173.0 -1 BaseEP: NEW CMEndpoint f4d27824 TOTAL NOW=3 CALL_LIST=1
3454337153mS CMTARGET: DIAL LINE: 8791 GROUP = 17 SUCCESS = f4d27824
3454337153mS CMTARGET: 252.28171.0 8791 Alaa Sammamah.0: CancelTimer CMTCDialToneTimeout
3454337153mS CMTARGET: 252.28171.0 8791 Alaa Sammamah.0: INITIAL TARGETING SUCCEEDED
3454337153mS CMTARGET: 252.28171.0 8791 Alaa Sammamah.0: GetNoAnswerTimer:15
3454337153mS CMCallEvt: 0.28172.0 8791 TargetingEP: StateChange: END=B CMCSIdle->CMCSOffering
3454337154mS CMCallEvt: 17.28173.0 8791 SIPTrunk Endpoint: StateChange: END=T CMCSIdle->CMCSOffering
3454337156mS CMLineTx: v=0
CMSetup
Line: type=SIPLine 17 Call: lid=17 id=28173 in=0
Called[2168@10.10.240.2] Type=Default (100) Reason=CMDRdirect Calling[3330] Type=Internal Plan=Default
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ALaw
IE CMIERespondingPartyName (228)(Type=CMNameDefault) name=Alaa Sammamah
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:101 N:100 R:4) number=3330
IE CMIEDeviceDetail (231) LOCALE=ara HW=15 VER=8 class=CMDeviceH323Phone type=88 number=8001 channel=0 rx_gain=32 tx_gain=32 ep_callid=28171 ipaddr=10.1.68.10 apps=0
IE CMIECallingPartyName (110)(Type=CMNameDefault) name=Alaa Sammamah
IE CMIEMohSourceId (247) MOH Source = 255
IE CMIESupplementaryService (3)
Network Facility Extension
sourceEntity: 0
destinationEntity: 0
Interpretation APDU
discardAnyUnrecognisedInvokePdu
CallingName.Invoke.CodePageISO8859-1
invokeId 20057
user 'Alaa Sammamah' presentation Allowed
IE CMIEFastStartInfoData (6) 6 item(s)
Display [Alaa Sammamah>2168]
Timed: 03/06/14 11:53
Locale: ara
3454337158mS SIP Tx: TCP 10.1.68.10:5060 -> 10.10.240.1:5060
INVITE sip:2168@10.10.240.2 SIP/2.0
Via: SIP/2.0/TCP 10.1.68.10:5060;rport;branch=z9hG4bKc28c620d4695123ee4eb5ae3ef45f1c6
From: "Alaa Sammamah" <sip:3330@avaya.com>;tag=0299fab59773a8b3
To: <sip:2168@10.10.240.2>
Call-ID: ff3d6b7815da0ff839f756cd134478e3
CSeq: 1772438474 INVITE
Contact: "Alaa Sammamah" <sip:3330@10.1.68.10:5060;transport=tcp>
Max-Forwards: 70
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, UPDATE
Content-Type: application/sdp
Supported: timer
User-Agent: IP Office 8.1 (43)
Content-Length: 270
v=0
o=UserA 1483445603 793818453 IN IP4 10.1.68.10
s=Session SDP
c=IN IP4 10.1.68.10
t=0 0
m=audio 49154 RTP/AVP 0 8 18 101
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
3454337159mS CD: CALL: 252.28171.0 BState=Idle Cut=0 Music=0.0 Aend="Alaa Sammamah(3330)" (0.0) Bend="Line 17" [Line 17] (0.0) CalledNum=2168 () CallingNum=3330 (Alaa Sammamah) Internal=0 Time=1179 AState=Dialling
3454337172mS SIP Rx: TCP 10.10.240.1:5060 -> 10.1.68.10:5060
SIP/2.0 100 Trying
Date: Tue, 03 Jun 2014 08:57:49 GMT
From: "Alaa Sammamah" <sip:3330@avaya.com>;tag=0299fab59773a8b3
Allow-Events: presence
Content-Length: 0
To: <sip:2168@10.10.240.2>
Call-ID: ff3d6b7815da0ff839f756cd134478e3
Via: SIP/2.0/TCP 10.1.68.10:5060;rport;branch=z9hG4bKc28c620d4695123ee4eb5ae3ef45f1c6
CSeq: 1772438474 INVITE
3454337175mS CMLineRx: v=0
CMProceeding
Line: type=SIPLine 17 Call: lid=17 id=28173 in=0
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:0 N:100 R:4) number=2168
IE CMIEDeviceDetail (231) LOCALE=ara HW=15 VER=8 class=CMDeviceSIPTrunk type=0 number=17 channel=1 rx_gain=32 tx_gain=32 ep_callid=28173 ipaddr=10.1.68.10 apps=0
3454337175mS CMCallEvt: 0.28172.0 8791 TargetingEP: RequestEnd 17.28173.0 8791 SIPTrunk Endpoint
3454337175mS CMTARGET: 252.28171.0 8791 Alaa Sammamah.0: CancelTimer CMTCNoAnswerTimeout
3454337175mS CMCallEvt: 0.28172.0 -1 BaseEP: DELETE CMEndpoint f4d2bbf0 TOTAL NOW=2 CALL_LIST=1
3454337176mS CMCallEvt: 17.28173.0 8791 SIPTrunk Endpoint: StateChange: END=B CMCSOffering->CMCSAccept
3454337176mS CMCallEvt: 252.28171.0 8791 Alaa Sammamah.0: StateChange: END=A CMCSDialling->CMCSDialled
3454337176mS CMExtnEvt: v=19 State, new=Proceeding old=Dialling,0,0,Alaa Sammamah
3454337177mS CMExtnTx: v=3330, p1=0
CMFacility
Line: type=IPLine 250 Call: lid=252 id=28171 in=0
IE CMIEFastStartInfoData (6) 2 item(s)
Timed: 03/06/14 11:53
3454337178mS CMExtnTx: v=3330, p1=8001
CMFacility
Line: type=IPLine 250 Call: lid=252 id=19 in=1
IE CMIEFastStartInfoData (6) 2 item(s)
3454337178mS CMExtnTx: v=3330, p1=0
CMProceeding
Line: type=IPLine 250 Call: lid=252 id=28171 in=0
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:0 N:100 R:4) number=2168
IE CMIEDeviceDetail (231) LOCALE=ara HW=15 VER=8 class=CMDeviceSIPTrunk type=0 number=17 channel=1 rx_gain=32 tx_gain=32 ep_callid=28173 ipaddr=10.1.68.10 apps=0
Timed: 03/06/14 11:53
3454337180mS CD: CALL: 252.28171.0 BState=Ringing Cut=3 Music=0.0 Aend="Alaa Sammamah(3330)" (0.0) Bend="Line 17" [Line 17] (0.0) CalledNum=2168@10.10.240.2 () CallingNum=3330 (Alaa Sammamah) Internal=0 Time=1200 AState=Dialled
3454337183mS SIP Rx: TCP 10.10.240.1:5060 -> 10.1.68.10:5060
SIP/2.0 180 Ringing
Date: Tue, 03 Jun 2014 08:57:49 GMT
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
From: "Alaa Sammamah" <sip:3330@avaya.com>;tag=0299fab59773a8b3
Allow-Events: presence
P-Asserted-Identity: "Hamzeh Abu Taleb" <sip:2168@10.10.240.1>
Remote-Party-ID: "Hamzeh Abu Taleb" <sip:2168@10.10.240.1>;party=called;screen=yes;privacy=off
Content-Length: 0
To: <sip:2168@10.10.240.2>;tag=ed8670f9-bccc-48ab-a850-c066054d2648-53517296
Contact: <sip:2168@10.10.240.1:5060;transport=tcp>
Call-ID: ff3d6b7815da0ff839f756cd134478e3
Via: SIP/2.0/TCP 10.1.68.10:5060;rport;branch=z9hG4bKc28c620d4695123ee4eb5ae3ef45f1c6
CSeq: 1772438474 INVITE
3454337186mS CMLineRx: v=0
CMAlerting
Line: type=SIPLine 17 Call: lid=17 id=28173 in=0
IE CMIERespondingPartyName (228)(Type=CMNameDefault) name=Hamzeh Abu Taleb
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:0 N:100 R:4) number=2168
IE CMIEDeviceDetail (231) LOCALE=ara HW=15 VER=8 class=CMDeviceSIPTrunk type=0 number=17 channel=1 rx_gain=32 tx_gain=32 ep_callid=28173 ipaddr=10.1.68.10 apps=0
3454337187mS CMCallEvt: 17.28173.0 8791 SIPTrunk Endpoint: StateChange: END=B CMCSAccept->CMCSRinging
3454337187mS CMCallEvt: 252.28171.0 8791 Alaa Sammamah.0: StateChange: END=A CMCSDialled->CMCSRingBack
3454337188mS CMExtnEvt: v=19 State, new=Alerting old=Proceeding,0,0,Alaa Sammamah
3454337190mS CMExtnTx: v=3330, p1=0
CMFacility
Line: type=IPLine 250 Call: lid=252 id=28171 in=0
IE CMIEFastStartInfoData (6) 2 item(s)
Timed: 03/06/14 11:53
3454337191mS CMExtnTx: v=3330, p1=8001
CMFacility
Line: type=IPLine 250 Call: lid=252 id=19 in=1
IE CMIEFastStartInfoData (6) 2 item(s)
3454337191mS CMExtnTx: v=3330, p1=0
CMAlerting
Line: type=IPLine 250 Call: lid=252 id=28171 in=0
IE CMIERespondingPartyName (228)(Type=CMNameDefault) name=Hamzeh Abu Taleb
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:0 N:100 R:4) number=2168
IE CMIEDeviceDetail (231) LOCALE=ara HW=15 VER=8 class=CMDeviceSIPTrunk type=0 number=17 channel=1 rx_gain=32 tx_gain=32 ep_callid=28173 ipaddr=10.1.68.10 apps=0
Timed: 03/06/14 11:53
3454337192mS CD: CALL: 252.28171.0 BState=Ringing Cut=3 Music=2.0 Aend="Alaa Sammamah(3330)" (0.0) Bend="Line 17" [Line 17] (0.0) CalledNum=2168@10.10.240.2 () CallingNum=3330 (Alaa Sammamah) Internal=0 Time=1212 AState=Ringing
3454337195mS CMMap: PCG::AddToneGenerator g R1[3] for cp[775]b0r1 append pcp[777]b0r1 (total 1)
3454337195mS CMMap: PlatformConnectionAudioSAP::ConnectVoice pcp[777]b0r1 Configure 0.0
3454337195mS CMMap: PlatformConnectionAudioSAP::ConnectVoice pcp[777]b0r1 ConnectIndication 0.0
3454337195mS CMMap: a=0.0 b=0.0 pcp[775]b0r1 RTPR1
3454337195mS H323Evt: SetOperational 8023 10.1.68.10:49152 to 1
3454338326mS H323Evt: RTP(50r): 10.1.68.10/49152 10.1.68.20/50412 CODEC=Alaw64K(4) PKTSZ=160 RFC2833=off AGE=2333 SENT=56 (avg size=160) RECV=50 (avg size=160)
3454338494mS H323Evt: Recv: RegistrationRequest 10.1.68.6; Endpoints registered: 19; Endpoints in registration: 0
3454339499mS SIP Rx: TCP 10.10.240.1:5060 -> 10.1.68.10:5060
SIP/2.0 200 OK
Date: Tue, 03 Jun 2014 08:57:49 GMT
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
From: "Alaa Sammamah" <sip:3330@avaya.com>;tag=0299fab59773a8b3
Allow-Events: presence
P-Asserted-Identity: "Hamzeh Abu Taleb" <sip:2168@10.10.240.1>
Supported: replaces
Remote-Party-ID: "Hamzeh Abu Taleb" <sip:2168@10.10.240.1>;party=called;screen=yes;privacy=off
Content-Length: 210
Require: timer
To: <sip:2168@10.10.240.2>;tag=ed8670f9-bccc-48ab-a850-c066054d2648-53517296
Contact: <sip:2168@10.10.240.1:5060;transport=tcp>
Content-Type: application/sdp
Call-ID: ff3d6b7815da0ff839f756cd134478e3
Via: SIP/2.0/TCP 10.1.68.10:5060;rport;branch=z9hG4bKc28c620d4695123ee4eb5ae3ef45f1c6
CSeq: 1772438474 INVITE
Session-Expires: 2000;refresher=uas
v=0
o=CiscoSystemsCCM-SIP 2000 1 IN IP4 10.10.240.1
s=SIP Call
c=IN IP4 10.10.124.1
t=0 0
m=audio 24666 RTP/AVP 0 101
a=rtpmap:0 PCMU/8000
a=ptime:20
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
3454339504mS SIP Tx: TCP 10.1.68.10:5060 -> 10.10.240.1:5060
ACK sip:2168@10.10.240.1:5060;transport=tcp SIP/2.0
Via: SIP/2.0/TCP 10.1.68.10:5060;rport;branch=z9hG4bK66e29d9744e73fdb08a5d194c7db396a
From: "Alaa Sammamah" <sip:3330@avaya.com>;tag=0299fab59773a8b3
To: <sip:2168@10.10.240.2>;tag=ed8670f9-bccc-48ab-a850-c066054d2648-53517296
Call-ID: ff3d6b7815da0ff839f756cd134478e3
CSeq: 1772438474 ACK
Max-Forwards: 70
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, UPDATE
User-Agent: IP Office 8.1 (43)
Content-Length: 0
3454339506mS CMLineRx: v=0
CMConnect
Line: type=SIPLine 17 Call: lid=17 id=28173 in=0
Called[Alaa Sammamah] Type=Default (100) Reason=CMDRdirect
IE CMIEFastStartInfoData (6) 2 item(s)
IE CMIERespondingPartyName (228)(Type=CMNameDefault) name=Hamzeh Abu Taleb
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:0 N:100 R:4) number=2168
IE CMIEDeviceDetail (231) LOCALE=ara HW=15 VER=8 class=CMDeviceSIPTrunk type=0 number=17 channel=1 rx_gain=32 tx_gain=32 ep_callid=28173 ipaddr=10.1.68.10 apps=0
3454339506mS CMCallEvt: 17.28173.0 8791 SIPTrunk Endpoint: StateChange: END=B CMCSRinging->CMCSConnReq
3454339506mS CMCallEvt: 252.28171.0 8791 Alaa Sammamah.0: StateChange: END=A CMCSRingBack->CMCSOGConnReq
3454339506mS CMExtnEvt: v=19 State, new=Connected old=Alerting,0,0,Alaa Sammamah
3454339508mS CMMap: a=2.1 b=0.0 Mapper::AllocateCodec allocated CMRTVocoder resource busy 1, total 42
3454339508mS CMMap: a=2.17 b=0.0 Mapper::AllocateCodec allocated CMRTVocoder resource busy 2, total 42
3454339511mS CMLineTx: v=0
CMFacility
Line: type=SIPLine 17 Call: lid=17 id=28173 in=0
3454339514mS CMExtnTx: v=3330, p1=0
CMFacility
Line: type=IPLine 250 Call: lid=252 id=28171 in=0
IE CMIEFastStartInfoData (6) 2 item(s)
Timed: 03/06/14 11:53
3454339514mS CMExtnTx: v=3330, p1=8001
CMFacility
Line: type=IPLine 250 Call: lid=252 id=19 in=1
IE CMIEFastStartInfoData (6) 2 item(s)
3454339515mS CMExtnTx: v=3330, p1=8001
CMFacility
Line: type=IPLine 250 Call: lid=252 id=19 in=1
IE CMIEFastStartInfoData (6) 2 item(s)
3454339516mS CMExtnTx: v=3330, p1=0
CMConnect
Line: type=IPLine 250 Call: lid=252 id=28171 in=0
Called[Alaa Sammamah] Type=Default (100) Reason=CMDRdirect
IE CMIERespondingPartyName (228)(Type=CMNameDefault) name=Hamzeh Abu Taleb
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:0 N:100 R:4) number=2168
IE CMIEDeviceDetail (231) LOCALE=ara HW=15 VER=8 class=CMDeviceSIPTrunk type=0 number=17 channel=1 rx_gain=32 tx_gain=32 ep_callid=28173 ipaddr=10.1.68.10 apps=0
Timed: 03/06/14 11:53
3454339516mS CMExtnRx: v=3330, p1=0
CMConnectAck
Line: type=IPLine 250 Call: lid=252 id=28171 in=0
3454339517mS CMCallEvt: 252.28171.0 8791 Alaa Sammamah.0: StateChange: END=A CMCSOGConnReq->CMCSConnected
3454339517mS CMTARGET: 252.28171.0 8791 Alaa Sammamah.0: ~CMTargetHandler f4d29908 ep f4cd07cc
3454339518mS CMCallEvt: 17.28173.0 8791 SIPTrunk Endpoint: StateChange: END=B CMCSConnReq->CMCSConnected
3454339519mS CMLineTx: v=0
CMConnectAck
Line: type=SIPLine 17 Call: lid=17 id=28173 in=0
IE CMIERespondingPartyName (228)(Type=CMNameDefault) name=Alaa Sammamah
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:101 N:100 R:4) number=3330
IE CMIEDeviceDetail (231) LOCALE=ara HW=15 VER=8 class=CMDeviceH323Phone type=88 number=8001 channel=0 rx_gain=32 tx_gain=32 ep_callid=28171 ipaddr=10.1.68.10 apps=0
3454339520mS CD: CALL: 252.28171.0 BState=Connected Cut=3 Music=0.0 Aend="Alaa Sammamah(3330)" (0.0) Bend="Line 17" [Line 17] (0.0) CalledNum=2168@10.10.240.2 () CallingNum=3330 (Alaa Sammamah) Internal=0 Time=3540 AState=Connected
3454339521mS H323Evt: SetOperational 8024 10.1.68.10:0 to 0
3454339521mS H323Evt: SetRfc2833 (1): rx payload 101 tx payload 101
3454339522mS CMMap: PCG::MapBChan pcp[776]b0r1 cp_b 0 other_cp_b 0 type CGTypeSimple
3454339522mS CMMap: a=0.0 b=0.0 pcp[775]b0r1 RTPR0
3454339522mS H323Evt: SetOperational 8023 10.1.68.10:49152 to 0
3454339522mS CMMap: PCG::MapBChan pcp[775]b0r1 cp_b 0 other_cp_b 0 type CGTypeSimple
3454339522mS H323Evt: SetOperational 8023 10.1.68.10:49152 to 1
3454339522mS H323Evt: SetOperational 8024 10.1.68.10:49154 to 1
3454339523mS CMMap: Mapper:
elayedFreeCodec f5656468 found cp pcp[775]b0r1 use_reserved_codec 0 local_reserved_codec 0, is_mapped_b 0
3454339523mS CMMap: a=2.17 b=0.0 Mapper::FreeCodec freed CMRTVocoder resource busy 1, total 42
3454339523mS CMMap: Mapper:elayedFreeCodec f5659728 found cp pcp[776]b0r1 use_reserved_codec 0 local_reserved_codec 0, is_mapped_b 0
3454339523mS CMMap: a=2.1 b=0.0 Mapper::FreeCodec freed CMRTVocoder resource busy 0, total 42
3454340242mS H323Evt: Recv: RegistrationRequest 10.1.68.2; Endpoints registered: 19; Endpoints in registration: 0
3454340685mS H323Evt: RTP(50t): 10.1.68.10/49154 10.10.124.1/24666 CODEC=Ulaw64K(5) PKTSZ=160 RFC2833=on AGE=1164 SENT=50 (avg size=160) RECV=56 (avg size=160)
3454342269mS H323Evt: Recv: RegistrationRequest 10.1.68.18; Endpoints registered: 19; Endpoints in registration: 0
3454345007mS H323Evt: Recv: RegistrationRequest 10.1.68.15; Endpoints registered: 19; Endpoints in registration: 0
3454348073mS H323Evt: Recv: RegistrationRequest 10.1.68.11; Endpoints registered: 19; Endpoints in registration: 0
3454348720mS H323Evt: Recv: RegistrationRequest 10.1.68.13; Endpoints registered: 19; Endpoints in registration: 0
3454350776mS H323Evt: Recv: RegistrationRequest 10.1.68.12; Endpoints registered: 19; Endpoints in registration: 0
3454352251mS SIP Tx: TCP 10.1.68.10:5060 -> 10.10.240.1:5060
OPTIONS sip:Unknown@avaya.com SIP/2.0
Via: SIP/2.0/TCP 10.1.68.10:5060;rport;branch=z9hG4bK75558dd05475cc9da4af0d2dd556060b
From: <sip:Unknown@avaya.com>;tag=4f5ea909b98ef1dd
To: <sip:Unknown@avaya.com>
Call-ID: 3ff0edfe316d6227551459be21fddfdc
CSeq: 1272810443 OPTIONS
Max-Forwards: 70
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, UPDATE
Supported: timer
User-Agent: IP Office 8.1 (43)
Content-Length: 0
3454352263mS SIP Rx: TCP 10.10.240.1:5060 -> 10.1.68.10:5060
SIP/2.0 200 OK
Date: Tue, 03 Jun 2014 08:58:04 GMT
Allow: INVITE, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
From: <sip:Unknown@avaya.com>;tag=4f5ea909b98ef1dd
Content-Length: 0
To: <sip:Unknown@avaya.com>;tag=1783947565
Call-ID: 3ff0edfe316d6227551459be21fddfdc
Via: SIP/2.0/TCP 10.1.68.10:5060;rport;branch=z9hG4bK75558dd05475cc9da4af0d2dd556060b
CSeq: 1272810443 OPTIONS
3454352268mS RES: Tue 3/6/2014 11:53:43 FreeMem=56083020(1) CMMsg=10 (11) Buff=5200 943 1000 7423 5 Links=3349 CPU=1/3/1550/23943/31348/1
3454352268mS RES2: IP 500 V2 8.1(43) Tasks=50 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=78 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=2 SSA=0 TCP=58 TAPI=0 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034
3454353514mS H323Evt: Recv: RegistrationRequest 10.1.68.21; Endpoints registered: 19; Endpoints in registration: 0
********** Warning: Logging to Screen Stopped ********
Here is the trace from System Status:
6/3/14 12:03:13 PM-207ms Extension = 3330, Digit dialed, Digit = 2
6/3/14 12:03:13 PM-224ms Call Ref = 8815, Originator State = Dialling, Type = User, Destination Type = none
6/3/14 12:03:13 PM-617ms Extension = 3330, Digit dialed, Digit = 8
6/3/14 12:03:13 PM-839ms Extension = 3330, Digit dialed, Digit = 8
6/3/14 12:03:14 PM-009ms Extension = 3330, Digit dialed, Digit = 8
6/3/14 12:03:14 PM-010ms Call Ref = 8815, Short Code Matched = System, 2xxx
6/3/14 12:03:14 PM-014ms My buttons = 1, Call Ref = 8815, Originator State = Dialling, Type = User, Destination State = Seized, Type = Target List
6/3/14 12:03:14 PM-018ms Line = 17, Channel = 1, SIP Message = Invite, Call Ref = 8815, Direction = From Switch, From = 3330@avaya.com, To = 2888@10.10.240.2
6/3/14 12:03:14 PM-034ms Line = 17, Channel = 1, SIP Message = Response, Call Ref = 8815, Direction = To Switch, From = 3330@avaya.com, To = 2888@10.10.240.2, Response = 100 Trying
6/3/14 12:03:14 PM-035ms My buttons = 1, Call Ref = 8815, Originator State = Dialling, Type = User, Destination State = Dialling, Type = Trunk
6/3/14 12:03:14 PM-046ms Line = 17, Channel = 1, SIP Message = Response, Call Ref = 8815, Direction = To Switch, From = 3330@avaya.com, To = 2888@10.10.240.2, Response = 180 Ringing
6/3/14 12:03:14 PM-047ms Call Ref = 8815, Alerting, Line = 17, Channel = 1
6/3/14 12:03:14 PM-048ms My buttons = 1, Call Ref = 8815, Originator State = Ringback, Type = User, Destination State = Outgoing Alerting, Type = Trunk
6/3/14 12:03:35 PM-537ms Line = 17, Channel = 1, SIP Message = Response, Call Ref = 8815, Direction = To Switch, From = 3330@avaya.com, To = 2888@10.10.240.2, Response = 200 OK
6/3/14 12:03:35 PM-539ms Line = 17, Channel = 1, SIP Message = Ack, Call Ref = 8815, Direction = From Switch, From = 3330@avaya.com, To = 2888@10.10.240.2
6/3/14 12:03:35 PM-552ms My buttons = 1, Call Ref = 8815, Originator State = Connected, Type = User, Destination State = Connected, Type = Trunk
6/3/14 12:03:35 PM-552ms Call Ref = 8815, Answered, Line = 17, Channel = 1
6/3/14 12:03:43 PM-824ms Line = 17, Channel = 1, SIP Message = Bye, Call Ref = 8815, Direction = To Switch, From = 2888@10.10.240.2, To = 3330@avaya.com
6/3/14 12:03:43 PM-826ms Line = 17, Channel = 1, SIP Message = Response, Call Ref = 8815, Direction = From Switch, From = 2888@10.10.240.2, To = 3330@avaya.com, Response = 200 OK
6/3/14 12:03:43 PM-829ms My buttons = 1, Call Ref = 8815, Originator State = Connected, Type = User, Destination State = Clearing, Type = Trunk
6/3/14 12:03:43 PM-829ms Call Ref = 8815, Disconnect from Destination End
6/3/14 12:03:43 PM-834ms Extension = 3330, State = Busy Wrap Up
6/3/14 12:03:43 PM-836ms Extension = 3330, Button = 1, Idle
6/3/14 12:03:45 PM-836ms Extension = 3330, State = Idle
I need a Help to Solve this Problem?
Thanks?
I have an IP Office 8.1 connected to Cisco Call Manager via SIP Trunk, the problem that is when Avaya users call Cisco Users they can hear the Cisco Userrs, but Cisco users cant hear Avaya Users.
Here is the trace from Monitor:
3454335978mS PRN: 3330: Digit Pressed 2
3454335979mS CMCallEvt: 0.28171.0 -1 BaseEP: NEW CMEndpoint f4cd07cc TOTAL NOW=1 CALL_LIST=0
3454335979mS CMCallEvt: 0.28171.0 -1 Alaa Sammamah.-1: NEW CMExtnEndpoint f4cd07cc, Name=Alaa Sammamah, Extn=3330, Phys Extn=3330
3454335980mS CMCallEvt: CREATE CALL:8791 (f4cf3070)
3454335980mS CMCallEvt: 0.28172.0 -1 BaseEP: NEW CMEndpoint f4d2bbf0 TOTAL NOW=2 CALL_LIST=0
3454335982mS CMExtnEvt: Alaa Sammamah: CMExtnHandler::SetCurrent( id: 0->28171 )
3454335983mS CMExtnRx: v=3330, p1=0
CMSetup
Line: type=IPLine 250 Call: lid=252 id=28171 in=0
Called[] Type=Default (100) Reason=CMDRdirect Calling[3330] Type=Internal Plan=Default
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ALaw
IE CMIECallingPartyName (110)(Type=CMNameDefault) name=Alaa Sammamah
IE CMIEFastStartInfoData (6) 10 item(s)
3454335983mS CMCallEvt: 252.28171.0 8791 Alaa Sammamah.0: StateChange: END=A CMCSIdle->CMCSDialInitiated
3454335983mS CMExtnEvt: v=19 State, new=Dialling old=Idle,0,0,Alaa Sammamah
3454335983mS CMTARGET: 252.28171.0 8791 Alaa Sammamah.0: LOOKUP CALL ROUTE: type=100 called_party= sub= calling=3330 dir=out complete=0 ses=0
3454335983mS CMTARGET: 252.28171.0 8791 Alaa Sammamah.0: ADD TARGET (N): number= type=100 depth=1 nobar=1 setorig=1 ses=0
3454335984mS CMCallEvt: 252.28171.0 8791 Alaa Sammamah.0: StateChange: END=A CMCSDialInitiated->CMCSDialling
3454335987mS CMExtnTx: v=3330, p1=0
CMFacility
Line: type=IPLine 250 Call: lid=252 id=28171 in=0
IE CMIEFastStartInfoData (6) 2 item(s)
IE CMIESecurityData (253) 2 item(s)
Timed: 03/06/14 11:53
3454335987mS CMExtnTx: v=3330, p1=8001
CMFacility
Line: type=IPLine 250 Call: lid=252 id=19 in=1
IE CMIEFastStartInfoData (6) 2 item(s)
3454335987mS CMExtnTx: v=3330, p1=0
CMSetupAck
Line: type=IPLine 250 Call: lid=252 id=28171 in=0
Timed: 03/06/14 11:53
3454335988mS CMExtnRx: v=3330, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=252 id=28171 in=0
Called[2] Type=Default (100) Reason=CMDRdirect Keypad[2]
3454335991mS CD: CALL: 252.28171.0 BState=Idle Cut=0 Music=0.0 Aend="Alaa Sammamah(3330)" (0.0) Bend="" [] (0.0) CalledNum=2 () CallingNum=3330 (Alaa Sammamah) Internal=1 Time=11 AState=Dialling
3454335992mS H323Evt: SetOperational 8023 10.1.68.10:0 to 0
3454336261mS RES: Tue 3/6/2014 11:53:27 FreeMem=56108540(1) CMMsg=10 (11) Buff=5200 943 1000 7423 5 Links=3429 CPU=1/3/1550/24509/31348/0
3454336261mS RES2: IP 500 V2 8.1(43) Tasks=50 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=77 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=2 SSA=0 TCP=58 TAPI=0 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034
3454336268mS PRN: 3330: Digit Pressed 1
3454336269mS CMExtnRx: v=3330, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=252 id=28171 in=0
Called[1] Type=Default (100) Reason=CMDRdirect Keypad[1]
3454336928mS PRN: 3330: Digit Pressed 6
3454336929mS CMExtnRx: v=3330, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=252 id=28171 in=0
Called[6] Type=Default (100) Reason=CMDRdirect Keypad[6]
3454337148mS PRN: 3330: Digit Pressed 8
3454337149mS CMExtnRx: v=3330, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=252 id=28171 in=0
Called[8] Type=Default (100) Reason=CMDRdirect Keypad[8]
3454337149mS CMTARGET: 252.28171.0 8791 Alaa Sammamah.0: CancelTimer CMTCDelayedProcessing
3454337149mS CMTARGET: 252.28171.0 8791 Alaa Sammamah.0: LOOKUP CALL ROUTE: type=100 called_party=2168 sub= calling=3330 dir=out complete=0 ses=0
3454337149mS CMTARGET: 252.28171.0 8791 Alaa Sammamah.0: ADD TARGET (N): number=2168 type=100 depth=1 nobar=1 setorig=1 ses=0
3454337150mS CMTARGET: 252.28171.0 8791 Alaa Sammamah.0: SYS SC: 2168 4 168 sc=type=Dial code=2xxx, num=2N"@10.10.240.2" callinfop->sending_complete=0 secondary_dialtone=
3454337150mS CMARS: FindActiveARSByGroupID GroupID=17 - Not Found
3454337150mS CMLRQ: FindActiveLRQByGroupID GroupID=17 - Not Found
3454337151mS CMCallEvt: 0.28173.0 -1 BaseEP: NEW CMEndpoint f4d27824 TOTAL NOW=3 CALL_LIST=1
3454337153mS CMTARGET: DIAL LINE: 8791 GROUP = 17 SUCCESS = f4d27824
3454337153mS CMTARGET: 252.28171.0 8791 Alaa Sammamah.0: CancelTimer CMTCDialToneTimeout
3454337153mS CMTARGET: 252.28171.0 8791 Alaa Sammamah.0: INITIAL TARGETING SUCCEEDED
3454337153mS CMTARGET: 252.28171.0 8791 Alaa Sammamah.0: GetNoAnswerTimer:15
3454337153mS CMCallEvt: 0.28172.0 8791 TargetingEP: StateChange: END=B CMCSIdle->CMCSOffering
3454337154mS CMCallEvt: 17.28173.0 8791 SIPTrunk Endpoint: StateChange: END=T CMCSIdle->CMCSOffering
3454337156mS CMLineTx: v=0
CMSetup
Line: type=SIPLine 17 Call: lid=17 id=28173 in=0
Called[2168@10.10.240.2] Type=Default (100) Reason=CMDRdirect Calling[3330] Type=Internal Plan=Default
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ALaw
IE CMIERespondingPartyName (228)(Type=CMNameDefault) name=Alaa Sammamah
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:101 N:100 R:4) number=3330
IE CMIEDeviceDetail (231) LOCALE=ara HW=15 VER=8 class=CMDeviceH323Phone type=88 number=8001 channel=0 rx_gain=32 tx_gain=32 ep_callid=28171 ipaddr=10.1.68.10 apps=0
IE CMIECallingPartyName (110)(Type=CMNameDefault) name=Alaa Sammamah
IE CMIEMohSourceId (247) MOH Source = 255
IE CMIESupplementaryService (3)
Network Facility Extension
sourceEntity: 0
destinationEntity: 0
Interpretation APDU
discardAnyUnrecognisedInvokePdu
CallingName.Invoke.CodePageISO8859-1
invokeId 20057
user 'Alaa Sammamah' presentation Allowed
IE CMIEFastStartInfoData (6) 6 item(s)
Display [Alaa Sammamah>2168]
Timed: 03/06/14 11:53
Locale: ara
3454337158mS SIP Tx: TCP 10.1.68.10:5060 -> 10.10.240.1:5060
INVITE sip:2168@10.10.240.2 SIP/2.0
Via: SIP/2.0/TCP 10.1.68.10:5060;rport;branch=z9hG4bKc28c620d4695123ee4eb5ae3ef45f1c6
From: "Alaa Sammamah" <sip:3330@avaya.com>;tag=0299fab59773a8b3
To: <sip:2168@10.10.240.2>
Call-ID: ff3d6b7815da0ff839f756cd134478e3
CSeq: 1772438474 INVITE
Contact: "Alaa Sammamah" <sip:3330@10.1.68.10:5060;transport=tcp>
Max-Forwards: 70
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, UPDATE
Content-Type: application/sdp
Supported: timer
User-Agent: IP Office 8.1 (43)
Content-Length: 270
v=0
o=UserA 1483445603 793818453 IN IP4 10.1.68.10
s=Session SDP
c=IN IP4 10.1.68.10
t=0 0
m=audio 49154 RTP/AVP 0 8 18 101
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
3454337159mS CD: CALL: 252.28171.0 BState=Idle Cut=0 Music=0.0 Aend="Alaa Sammamah(3330)" (0.0) Bend="Line 17" [Line 17] (0.0) CalledNum=2168 () CallingNum=3330 (Alaa Sammamah) Internal=0 Time=1179 AState=Dialling
3454337172mS SIP Rx: TCP 10.10.240.1:5060 -> 10.1.68.10:5060
SIP/2.0 100 Trying
Date: Tue, 03 Jun 2014 08:57:49 GMT
From: "Alaa Sammamah" <sip:3330@avaya.com>;tag=0299fab59773a8b3
Allow-Events: presence
Content-Length: 0
To: <sip:2168@10.10.240.2>
Call-ID: ff3d6b7815da0ff839f756cd134478e3
Via: SIP/2.0/TCP 10.1.68.10:5060;rport;branch=z9hG4bKc28c620d4695123ee4eb5ae3ef45f1c6
CSeq: 1772438474 INVITE
3454337175mS CMLineRx: v=0
CMProceeding
Line: type=SIPLine 17 Call: lid=17 id=28173 in=0
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:0 N:100 R:4) number=2168
IE CMIEDeviceDetail (231) LOCALE=ara HW=15 VER=8 class=CMDeviceSIPTrunk type=0 number=17 channel=1 rx_gain=32 tx_gain=32 ep_callid=28173 ipaddr=10.1.68.10 apps=0
3454337175mS CMCallEvt: 0.28172.0 8791 TargetingEP: RequestEnd 17.28173.0 8791 SIPTrunk Endpoint
3454337175mS CMTARGET: 252.28171.0 8791 Alaa Sammamah.0: CancelTimer CMTCNoAnswerTimeout
3454337175mS CMCallEvt: 0.28172.0 -1 BaseEP: DELETE CMEndpoint f4d2bbf0 TOTAL NOW=2 CALL_LIST=1
3454337176mS CMCallEvt: 17.28173.0 8791 SIPTrunk Endpoint: StateChange: END=B CMCSOffering->CMCSAccept
3454337176mS CMCallEvt: 252.28171.0 8791 Alaa Sammamah.0: StateChange: END=A CMCSDialling->CMCSDialled
3454337176mS CMExtnEvt: v=19 State, new=Proceeding old=Dialling,0,0,Alaa Sammamah
3454337177mS CMExtnTx: v=3330, p1=0
CMFacility
Line: type=IPLine 250 Call: lid=252 id=28171 in=0
IE CMIEFastStartInfoData (6) 2 item(s)
Timed: 03/06/14 11:53
3454337178mS CMExtnTx: v=3330, p1=8001
CMFacility
Line: type=IPLine 250 Call: lid=252 id=19 in=1
IE CMIEFastStartInfoData (6) 2 item(s)
3454337178mS CMExtnTx: v=3330, p1=0
CMProceeding
Line: type=IPLine 250 Call: lid=252 id=28171 in=0
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:0 N:100 R:4) number=2168
IE CMIEDeviceDetail (231) LOCALE=ara HW=15 VER=8 class=CMDeviceSIPTrunk type=0 number=17 channel=1 rx_gain=32 tx_gain=32 ep_callid=28173 ipaddr=10.1.68.10 apps=0
Timed: 03/06/14 11:53
3454337180mS CD: CALL: 252.28171.0 BState=Ringing Cut=3 Music=0.0 Aend="Alaa Sammamah(3330)" (0.0) Bend="Line 17" [Line 17] (0.0) CalledNum=2168@10.10.240.2 () CallingNum=3330 (Alaa Sammamah) Internal=0 Time=1200 AState=Dialled
3454337183mS SIP Rx: TCP 10.10.240.1:5060 -> 10.1.68.10:5060
SIP/2.0 180 Ringing
Date: Tue, 03 Jun 2014 08:57:49 GMT
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
From: "Alaa Sammamah" <sip:3330@avaya.com>;tag=0299fab59773a8b3
Allow-Events: presence
P-Asserted-Identity: "Hamzeh Abu Taleb" <sip:2168@10.10.240.1>
Remote-Party-ID: "Hamzeh Abu Taleb" <sip:2168@10.10.240.1>;party=called;screen=yes;privacy=off
Content-Length: 0
To: <sip:2168@10.10.240.2>;tag=ed8670f9-bccc-48ab-a850-c066054d2648-53517296
Contact: <sip:2168@10.10.240.1:5060;transport=tcp>
Call-ID: ff3d6b7815da0ff839f756cd134478e3
Via: SIP/2.0/TCP 10.1.68.10:5060;rport;branch=z9hG4bKc28c620d4695123ee4eb5ae3ef45f1c6
CSeq: 1772438474 INVITE
3454337186mS CMLineRx: v=0
CMAlerting
Line: type=SIPLine 17 Call: lid=17 id=28173 in=0
IE CMIERespondingPartyName (228)(Type=CMNameDefault) name=Hamzeh Abu Taleb
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:0 N:100 R:4) number=2168
IE CMIEDeviceDetail (231) LOCALE=ara HW=15 VER=8 class=CMDeviceSIPTrunk type=0 number=17 channel=1 rx_gain=32 tx_gain=32 ep_callid=28173 ipaddr=10.1.68.10 apps=0
3454337187mS CMCallEvt: 17.28173.0 8791 SIPTrunk Endpoint: StateChange: END=B CMCSAccept->CMCSRinging
3454337187mS CMCallEvt: 252.28171.0 8791 Alaa Sammamah.0: StateChange: END=A CMCSDialled->CMCSRingBack
3454337188mS CMExtnEvt: v=19 State, new=Alerting old=Proceeding,0,0,Alaa Sammamah
3454337190mS CMExtnTx: v=3330, p1=0
CMFacility
Line: type=IPLine 250 Call: lid=252 id=28171 in=0
IE CMIEFastStartInfoData (6) 2 item(s)
Timed: 03/06/14 11:53
3454337191mS CMExtnTx: v=3330, p1=8001
CMFacility
Line: type=IPLine 250 Call: lid=252 id=19 in=1
IE CMIEFastStartInfoData (6) 2 item(s)
3454337191mS CMExtnTx: v=3330, p1=0
CMAlerting
Line: type=IPLine 250 Call: lid=252 id=28171 in=0
IE CMIERespondingPartyName (228)(Type=CMNameDefault) name=Hamzeh Abu Taleb
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:0 N:100 R:4) number=2168
IE CMIEDeviceDetail (231) LOCALE=ara HW=15 VER=8 class=CMDeviceSIPTrunk type=0 number=17 channel=1 rx_gain=32 tx_gain=32 ep_callid=28173 ipaddr=10.1.68.10 apps=0
Timed: 03/06/14 11:53
3454337192mS CD: CALL: 252.28171.0 BState=Ringing Cut=3 Music=2.0 Aend="Alaa Sammamah(3330)" (0.0) Bend="Line 17" [Line 17] (0.0) CalledNum=2168@10.10.240.2 () CallingNum=3330 (Alaa Sammamah) Internal=0 Time=1212 AState=Ringing
3454337195mS CMMap: PCG::AddToneGenerator g R1[3] for cp[775]b0r1 append pcp[777]b0r1 (total 1)
3454337195mS CMMap: PlatformConnectionAudioSAP::ConnectVoice pcp[777]b0r1 Configure 0.0
3454337195mS CMMap: PlatformConnectionAudioSAP::ConnectVoice pcp[777]b0r1 ConnectIndication 0.0
3454337195mS CMMap: a=0.0 b=0.0 pcp[775]b0r1 RTPR1
3454337195mS H323Evt: SetOperational 8023 10.1.68.10:49152 to 1
3454338326mS H323Evt: RTP(50r): 10.1.68.10/49152 10.1.68.20/50412 CODEC=Alaw64K(4) PKTSZ=160 RFC2833=off AGE=2333 SENT=56 (avg size=160) RECV=50 (avg size=160)
3454338494mS H323Evt: Recv: RegistrationRequest 10.1.68.6; Endpoints registered: 19; Endpoints in registration: 0
3454339499mS SIP Rx: TCP 10.10.240.1:5060 -> 10.1.68.10:5060
SIP/2.0 200 OK
Date: Tue, 03 Jun 2014 08:57:49 GMT
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
From: "Alaa Sammamah" <sip:3330@avaya.com>;tag=0299fab59773a8b3
Allow-Events: presence
P-Asserted-Identity: "Hamzeh Abu Taleb" <sip:2168@10.10.240.1>
Supported: replaces
Remote-Party-ID: "Hamzeh Abu Taleb" <sip:2168@10.10.240.1>;party=called;screen=yes;privacy=off
Content-Length: 210
Require: timer
To: <sip:2168@10.10.240.2>;tag=ed8670f9-bccc-48ab-a850-c066054d2648-53517296
Contact: <sip:2168@10.10.240.1:5060;transport=tcp>
Content-Type: application/sdp
Call-ID: ff3d6b7815da0ff839f756cd134478e3
Via: SIP/2.0/TCP 10.1.68.10:5060;rport;branch=z9hG4bKc28c620d4695123ee4eb5ae3ef45f1c6
CSeq: 1772438474 INVITE
Session-Expires: 2000;refresher=uas
v=0
o=CiscoSystemsCCM-SIP 2000 1 IN IP4 10.10.240.1
s=SIP Call
c=IN IP4 10.10.124.1
t=0 0
m=audio 24666 RTP/AVP 0 101
a=rtpmap:0 PCMU/8000
a=ptime:20
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
3454339504mS SIP Tx: TCP 10.1.68.10:5060 -> 10.10.240.1:5060
ACK sip:2168@10.10.240.1:5060;transport=tcp SIP/2.0
Via: SIP/2.0/TCP 10.1.68.10:5060;rport;branch=z9hG4bK66e29d9744e73fdb08a5d194c7db396a
From: "Alaa Sammamah" <sip:3330@avaya.com>;tag=0299fab59773a8b3
To: <sip:2168@10.10.240.2>;tag=ed8670f9-bccc-48ab-a850-c066054d2648-53517296
Call-ID: ff3d6b7815da0ff839f756cd134478e3
CSeq: 1772438474 ACK
Max-Forwards: 70
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, UPDATE
User-Agent: IP Office 8.1 (43)
Content-Length: 0
3454339506mS CMLineRx: v=0
CMConnect
Line: type=SIPLine 17 Call: lid=17 id=28173 in=0
Called[Alaa Sammamah] Type=Default (100) Reason=CMDRdirect
IE CMIEFastStartInfoData (6) 2 item(s)
IE CMIERespondingPartyName (228)(Type=CMNameDefault) name=Hamzeh Abu Taleb
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:0 N:100 R:4) number=2168
IE CMIEDeviceDetail (231) LOCALE=ara HW=15 VER=8 class=CMDeviceSIPTrunk type=0 number=17 channel=1 rx_gain=32 tx_gain=32 ep_callid=28173 ipaddr=10.1.68.10 apps=0
3454339506mS CMCallEvt: 17.28173.0 8791 SIPTrunk Endpoint: StateChange: END=B CMCSRinging->CMCSConnReq
3454339506mS CMCallEvt: 252.28171.0 8791 Alaa Sammamah.0: StateChange: END=A CMCSRingBack->CMCSOGConnReq
3454339506mS CMExtnEvt: v=19 State, new=Connected old=Alerting,0,0,Alaa Sammamah
3454339508mS CMMap: a=2.1 b=0.0 Mapper::AllocateCodec allocated CMRTVocoder resource busy 1, total 42
3454339508mS CMMap: a=2.17 b=0.0 Mapper::AllocateCodec allocated CMRTVocoder resource busy 2, total 42
3454339511mS CMLineTx: v=0
CMFacility
Line: type=SIPLine 17 Call: lid=17 id=28173 in=0
3454339514mS CMExtnTx: v=3330, p1=0
CMFacility
Line: type=IPLine 250 Call: lid=252 id=28171 in=0
IE CMIEFastStartInfoData (6) 2 item(s)
Timed: 03/06/14 11:53
3454339514mS CMExtnTx: v=3330, p1=8001
CMFacility
Line: type=IPLine 250 Call: lid=252 id=19 in=1
IE CMIEFastStartInfoData (6) 2 item(s)
3454339515mS CMExtnTx: v=3330, p1=8001
CMFacility
Line: type=IPLine 250 Call: lid=252 id=19 in=1
IE CMIEFastStartInfoData (6) 2 item(s)
3454339516mS CMExtnTx: v=3330, p1=0
CMConnect
Line: type=IPLine 250 Call: lid=252 id=28171 in=0
Called[Alaa Sammamah] Type=Default (100) Reason=CMDRdirect
IE CMIERespondingPartyName (228)(Type=CMNameDefault) name=Hamzeh Abu Taleb
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:0 N:100 R:4) number=2168
IE CMIEDeviceDetail (231) LOCALE=ara HW=15 VER=8 class=CMDeviceSIPTrunk type=0 number=17 channel=1 rx_gain=32 tx_gain=32 ep_callid=28173 ipaddr=10.1.68.10 apps=0
Timed: 03/06/14 11:53
3454339516mS CMExtnRx: v=3330, p1=0
CMConnectAck
Line: type=IPLine 250 Call: lid=252 id=28171 in=0
3454339517mS CMCallEvt: 252.28171.0 8791 Alaa Sammamah.0: StateChange: END=A CMCSOGConnReq->CMCSConnected
3454339517mS CMTARGET: 252.28171.0 8791 Alaa Sammamah.0: ~CMTargetHandler f4d29908 ep f4cd07cc
3454339518mS CMCallEvt: 17.28173.0 8791 SIPTrunk Endpoint: StateChange: END=B CMCSConnReq->CMCSConnected
3454339519mS CMLineTx: v=0
CMConnectAck
Line: type=SIPLine 17 Call: lid=17 id=28173 in=0
IE CMIERespondingPartyName (228)(Type=CMNameDefault) name=Alaa Sammamah
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:101 N:100 R:4) number=3330
IE CMIEDeviceDetail (231) LOCALE=ara HW=15 VER=8 class=CMDeviceH323Phone type=88 number=8001 channel=0 rx_gain=32 tx_gain=32 ep_callid=28171 ipaddr=10.1.68.10 apps=0
3454339520mS CD: CALL: 252.28171.0 BState=Connected Cut=3 Music=0.0 Aend="Alaa Sammamah(3330)" (0.0) Bend="Line 17" [Line 17] (0.0) CalledNum=2168@10.10.240.2 () CallingNum=3330 (Alaa Sammamah) Internal=0 Time=3540 AState=Connected
3454339521mS H323Evt: SetOperational 8024 10.1.68.10:0 to 0
3454339521mS H323Evt: SetRfc2833 (1): rx payload 101 tx payload 101
3454339522mS CMMap: PCG::MapBChan pcp[776]b0r1 cp_b 0 other_cp_b 0 type CGTypeSimple
3454339522mS CMMap: a=0.0 b=0.0 pcp[775]b0r1 RTPR0
3454339522mS H323Evt: SetOperational 8023 10.1.68.10:49152 to 0
3454339522mS CMMap: PCG::MapBChan pcp[775]b0r1 cp_b 0 other_cp_b 0 type CGTypeSimple
3454339522mS H323Evt: SetOperational 8023 10.1.68.10:49152 to 1
3454339522mS H323Evt: SetOperational 8024 10.1.68.10:49154 to 1
3454339523mS CMMap: Mapper:
elayedFreeCodec f5656468 found cp pcp[775]b0r1 use_reserved_codec 0 local_reserved_codec 0, is_mapped_b 03454339523mS CMMap: a=2.17 b=0.0 Mapper::FreeCodec freed CMRTVocoder resource busy 1, total 42
3454339523mS CMMap: Mapper:
elayedFreeCodec f5659728 found cp pcp[776]b0r1 use_reserved_codec 0 local_reserved_codec 0, is_mapped_b 03454339523mS CMMap: a=2.1 b=0.0 Mapper::FreeCodec freed CMRTVocoder resource busy 0, total 42
3454340242mS H323Evt: Recv: RegistrationRequest 10.1.68.2; Endpoints registered: 19; Endpoints in registration: 0
3454340685mS H323Evt: RTP(50t): 10.1.68.10/49154 10.10.124.1/24666 CODEC=Ulaw64K(5) PKTSZ=160 RFC2833=on AGE=1164 SENT=50 (avg size=160) RECV=56 (avg size=160)
3454342269mS H323Evt: Recv: RegistrationRequest 10.1.68.18; Endpoints registered: 19; Endpoints in registration: 0
3454345007mS H323Evt: Recv: RegistrationRequest 10.1.68.15; Endpoints registered: 19; Endpoints in registration: 0
3454348073mS H323Evt: Recv: RegistrationRequest 10.1.68.11; Endpoints registered: 19; Endpoints in registration: 0
3454348720mS H323Evt: Recv: RegistrationRequest 10.1.68.13; Endpoints registered: 19; Endpoints in registration: 0
3454350776mS H323Evt: Recv: RegistrationRequest 10.1.68.12; Endpoints registered: 19; Endpoints in registration: 0
3454352251mS SIP Tx: TCP 10.1.68.10:5060 -> 10.10.240.1:5060
OPTIONS sip:Unknown@avaya.com SIP/2.0
Via: SIP/2.0/TCP 10.1.68.10:5060;rport;branch=z9hG4bK75558dd05475cc9da4af0d2dd556060b
From: <sip:Unknown@avaya.com>;tag=4f5ea909b98ef1dd
To: <sip:Unknown@avaya.com>
Call-ID: 3ff0edfe316d6227551459be21fddfdc
CSeq: 1272810443 OPTIONS
Max-Forwards: 70
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, UPDATE
Supported: timer
User-Agent: IP Office 8.1 (43)
Content-Length: 0
3454352263mS SIP Rx: TCP 10.10.240.1:5060 -> 10.1.68.10:5060
SIP/2.0 200 OK
Date: Tue, 03 Jun 2014 08:58:04 GMT
Allow: INVITE, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
From: <sip:Unknown@avaya.com>;tag=4f5ea909b98ef1dd
Content-Length: 0
To: <sip:Unknown@avaya.com>;tag=1783947565
Call-ID: 3ff0edfe316d6227551459be21fddfdc
Via: SIP/2.0/TCP 10.1.68.10:5060;rport;branch=z9hG4bK75558dd05475cc9da4af0d2dd556060b
CSeq: 1272810443 OPTIONS
3454352268mS RES: Tue 3/6/2014 11:53:43 FreeMem=56083020(1) CMMsg=10 (11) Buff=5200 943 1000 7423 5 Links=3349 CPU=1/3/1550/23943/31348/1
3454352268mS RES2: IP 500 V2 8.1(43) Tasks=50 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=78 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=2 SSA=0 TCP=58 TAPI=0 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034
3454353514mS H323Evt: Recv: RegistrationRequest 10.1.68.21; Endpoints registered: 19; Endpoints in registration: 0
********** Warning: Logging to Screen Stopped ********
Here is the trace from System Status:
6/3/14 12:03:13 PM-207ms Extension = 3330, Digit dialed, Digit = 2
6/3/14 12:03:13 PM-224ms Call Ref = 8815, Originator State = Dialling, Type = User, Destination Type = none
6/3/14 12:03:13 PM-617ms Extension = 3330, Digit dialed, Digit = 8
6/3/14 12:03:13 PM-839ms Extension = 3330, Digit dialed, Digit = 8
6/3/14 12:03:14 PM-009ms Extension = 3330, Digit dialed, Digit = 8
6/3/14 12:03:14 PM-010ms Call Ref = 8815, Short Code Matched = System, 2xxx
6/3/14 12:03:14 PM-014ms My buttons = 1, Call Ref = 8815, Originator State = Dialling, Type = User, Destination State = Seized, Type = Target List
6/3/14 12:03:14 PM-018ms Line = 17, Channel = 1, SIP Message = Invite, Call Ref = 8815, Direction = From Switch, From = 3330@avaya.com, To = 2888@10.10.240.2
6/3/14 12:03:14 PM-034ms Line = 17, Channel = 1, SIP Message = Response, Call Ref = 8815, Direction = To Switch, From = 3330@avaya.com, To = 2888@10.10.240.2, Response = 100 Trying
6/3/14 12:03:14 PM-035ms My buttons = 1, Call Ref = 8815, Originator State = Dialling, Type = User, Destination State = Dialling, Type = Trunk
6/3/14 12:03:14 PM-046ms Line = 17, Channel = 1, SIP Message = Response, Call Ref = 8815, Direction = To Switch, From = 3330@avaya.com, To = 2888@10.10.240.2, Response = 180 Ringing
6/3/14 12:03:14 PM-047ms Call Ref = 8815, Alerting, Line = 17, Channel = 1
6/3/14 12:03:14 PM-048ms My buttons = 1, Call Ref = 8815, Originator State = Ringback, Type = User, Destination State = Outgoing Alerting, Type = Trunk
6/3/14 12:03:35 PM-537ms Line = 17, Channel = 1, SIP Message = Response, Call Ref = 8815, Direction = To Switch, From = 3330@avaya.com, To = 2888@10.10.240.2, Response = 200 OK
6/3/14 12:03:35 PM-539ms Line = 17, Channel = 1, SIP Message = Ack, Call Ref = 8815, Direction = From Switch, From = 3330@avaya.com, To = 2888@10.10.240.2
6/3/14 12:03:35 PM-552ms My buttons = 1, Call Ref = 8815, Originator State = Connected, Type = User, Destination State = Connected, Type = Trunk
6/3/14 12:03:35 PM-552ms Call Ref = 8815, Answered, Line = 17, Channel = 1
6/3/14 12:03:43 PM-824ms Line = 17, Channel = 1, SIP Message = Bye, Call Ref = 8815, Direction = To Switch, From = 2888@10.10.240.2, To = 3330@avaya.com
6/3/14 12:03:43 PM-826ms Line = 17, Channel = 1, SIP Message = Response, Call Ref = 8815, Direction = From Switch, From = 2888@10.10.240.2, To = 3330@avaya.com, Response = 200 OK
6/3/14 12:03:43 PM-829ms My buttons = 1, Call Ref = 8815, Originator State = Connected, Type = User, Destination State = Clearing, Type = Trunk
6/3/14 12:03:43 PM-829ms Call Ref = 8815, Disconnect from Destination End
6/3/14 12:03:43 PM-834ms Extension = 3330, State = Busy Wrap Up
6/3/14 12:03:43 PM-836ms Extension = 3330, Button = 1, Idle
6/3/14 12:03:45 PM-836ms Extension = 3330, State = Idle
I need a Help to Solve this Problem?
Thanks?