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SIP Trunk Outgoing Issue

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teletomi

teletomi

Vendor
Aug 31, 2013
276
PH
HI all. I'm configuring IPO 9.1 SP4 SIP trunk with Novanet with credentials. I have no problems with incoming but outgoing. Whenever dial out, it always says: 407 Proxy Authentication Required. I filled out the SIP Credentials based on Novanet gave to me. please see traces below:

1297871mS SIP Tx: UDP 172.18.50.10:5060 -> 198.24.63.3:5060
INVITE sip:16468106465@198.24.63.3 SIP/2.0
Via: SIP/2.0/UDP 172.18.50.10:5060;rport;branch=z9hG4bKeaf0ee00e43bc338ebbed13d5d1f38c7
From: "Ernesto Berioso" <sip:5804@198.24.63.3>;tag=28ddf2ea18cf3513
To: <sip:16468106465@198.24.63.3>
Call-ID: d0328b71a878710edf25d6f69b10f131
CSeq: 2035526583 INVITE
Contact: "Ernesto Berioso" <sip:5804@172.18.50.10:5060;transport=udp>
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE
Supported: timer,100rel
User-Agent: IP Office 9.1.4.0 build 137
Content-Type: application/sdp
Content-Length: 298

v=0
o=UserA 146543745 1916039927 IN IP4 172.18.50.10
s=Session SDP
c=IN IP4 172.18.50.10
t=0 0
m=audio 50010 RTP/AVP 18 0 8 4 101
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:4 G723/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
1298129mS SIP Rx: UDP 198.24.63.3:5060 -> 172.18.50.10:5060
SIP/2.0 407 Proxy Authentication Required
Via: SIP/2.0/UDP 172.18.50.10;received=114.198.144.170;rport=65476;branch=z9hG4bKeaf0ee00e43bc338ebbed13d5d1f38c7
From: "Ernesto Berioso" <sip:5804@198.24.63.3>;tag=28ddf2ea18cf3513
To: <sip:16468106465@198.24.63.3>;tag=150ffb92bcbc666ddaf8c2a1f8dadf43.bff5
Call-ID: d0328b71a878710edf25d6f69b10f131
CSeq: 2035526583 INVITE
Proxy-Authenticate: Digest realm="198.24.63.3", nonce="566927280000c5e7fb34445024c5e6554d494923f54cd2ba"
Server: Novanet Proxy 1.11
Content-Length: 0

1298133mS SIP Tx: UDP 172.18.50.10:5060 -> 198.24.63.3:5060
ACK sip:16468106465@198.24.63.3 SIP/2.0
Via: SIP/2.0/UDP 172.18.50.10:5060;rport;branch=z9hG4bKeaf0ee00e43bc338ebbed13d5d1f38c7
From: "Ernesto Berioso" <sip:5804@198.24.63.3>;tag=28ddf2ea18cf3513
To: <sip:16468106465@198.24.63.3>;tag=150ffb92bcbc666ddaf8c2a1f8dadf43.bff5
Call-ID: d0328b71a878710edf25d6f69b10f131
CSeq: 2035526583 ACK
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE
User-Agent: IP Office 9.1.4.0 build 137
Content-Length: 0

1543549mS SIP Tx: UDP 172.18.50.10:5060 -> 198.24.63.3:5060
OPTIONS sip:198.24.63.3 SIP/2.0
Via: SIP/2.0/UDP 172.18.50.10:5060;rport;branch=z9hG4bKfd0f59cc38f70595e4460dec5eb5527f
From: <sip:172.18.50.10>;tag=a953b53806b1ebc1
To: <sip:198.24.63.3>
Call-ID: 4f4f7d7da9f77d1391d95c6efdc9161b
CSeq: 395938838 OPTIONS
Contact: <sip:172.18.50.10:5060;transport=udp>
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE
Supported: timer
User-Agent: IP Office 9.1.4.0 build 137
Content-Length: 0

1543803mS SIP Rx: UDP 198.24.63.3:5060 -> 172.18.50.10:5060
SIP/2.0 200 OK
Via: SIP/2.0/UDP 172.18.50.10;received=114.198.144.170;rport=65476;branch=z9hG4bKfd0f59cc38f70595e4460dec5eb5527f
From: <sip:172.18.50.10>;tag=a953b53806b1ebc1
To: <sip:198.24.63.3>;tag=150ffb92bcbc666ddaf8c2a1f8dadf43.0946
Call-ID: 4f4f7d7da9f77d1391d95c6efdc9161b
CSeq: 395938838 OPTIONS
Server: Novanet Proxy 1.11
Content-Length: 0


1843549mS SIP Tx: UDP 172.18.50.10:5060 -> 198.24.63.3:5060
OPTIONS sip:198.24.63.3 SIP/2.0
Via: SIP/2.0/UDP 172.18.50.10:5060;rport;branch=z9hG4bKa427ed21c83f81613f8672636f835104
From: <sip:172.18.50.10>;tag=f56347340f8e001c
To: <sip:198.24.63.3>
Call-ID: b2cbacb31ff0dc326018fb04ccad9953
CSeq: 1160151223 OPTIONS
Contact: <sip:172.18.50.10:5060;transport=udp>
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE
Supported: timer
User-Agent: IP Office 9.1.4.0 build 137
Content-Length: 0

1843804mS SIP Rx: UDP 198.24.63.3:5060 -> 172.18.50.10:5060
SIP/2.0 200 OK
Via: SIP/2.0/UDP 172.18.50.10;received=114.198.144.170;rport=65476;branch=z9hG4bKa427ed21c83f81613f8672636f835104
From: <sip:172.18.50.10>;tag=f56347340f8e001c
To: <sip:198.24.63.3>;tag=150ffb92bcbc666ddaf8c2a1f8dadf43.d84c
Call-ID: b2cbacb31ff0dc326018fb04ccad9953
CSeq: 1160151223 OPTIONS
Server: Novanet Proxy 1.11
Content-Length: 0


2143549mS SIP Tx: UDP 172.18.50.10:5060 -> 198.24.63.3:5060
OPTIONS sip:198.24.63.3 SIP/2.0
Via: SIP/2.0/UDP 172.18.50.10:5060;rport;branch=z9hG4bKea9ca8337b3ddf0ee59d808e5710060a
From: <sip:172.18.50.10>;tag=72e6d8ccbb38b257
To: <sip:198.24.63.3>
Call-ID: cbd128125e73d7c74bb5e27c48dda681
CSeq: 1556508520 OPTIONS
Contact: <sip:172.18.50.10:5060;transport=udp>
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE
Supported: timer
User-Agent: IP Office 9.1.4.0 build 137
Content-Length: 0

2143804mS SIP Rx: UDP 198.24.63.3:5060 -> 172.18.50.10:5060
SIP/2.0 200 OK
Via: SIP/2.0/UDP 172.18.50.10;received=114.198.144.170;rport=65476;branch=z9hG4bKea9ca8337b3ddf0ee59d808e5710060a
From: <sip:172.18.50.10>;tag=72e6d8ccbb38b257
To: <sip:198.24.63.3>;tag=150ffb92bcbc666ddaf8c2a1f8dadf43.0bc9
Call-ID: cbd128125e73d7c74bb5e27c48dda681
CSeq: 1556508520 OPTIONS
Server: Novanet Proxy 1.11
Content-Length: 0

Please see also below attached file for references :

SIP_Credentials_ygzxbo.jpg


SIP_URI_fi3ate.jpg



Hope someone could help me on this.
 
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You need to set the URI to use the registration you set up, you have it set to "None" :)

 
Upvote 0 Downvote
Thanks amriddle01 for the prompt response. I already set it. But no good. Lately, I can hear the waiting-in-line tone but now its dead air forever. Please see traces below:


4143821mS SIP Tx: UDP 172.18.50.10:5060 -> 198.24.63.3:5060
CANCEL sip:16468106465@198.24.63.3 SIP/2.0
Via: SIP/2.0/UDP 172.18.50.10:5060;rport;branch=z9hG4bK74f2e759de7dac2b69f088cfececbaae
From: "Ernesto Berioso" <sip:5804@198.24.63.3>;tag=52b8a036b1889ae9
To: <sip:16468106465@198.24.63.3>
Call-ID: df993ba216e0fc779192506b484fb2a0
CSeq: 1515784905 CANCEL
Max-Forwards: 70
Proxy-Authorization: Digest username="1005192",realm="198.24.63.3",nonce="5669323b0000f714505df8d406245fd5c322f51fcf8fb01e",response="a2f181b4c721ad3037967ec19b83f7a2",uri="sip:16468106465@198.24.63.3"
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE
Supported: timer,100rel
Reason: Q.850;cause=16;text="Normal call clearing"
User-Agent: IP Office 9.1.4.0 build 137
Content-Length: 0

4145515mS SIP Tx: UDP 172.18.50.10:5060 -> 198.24.63.3:5060
OPTIONS sip:198.24.63.3 SIP/2.0
Via: SIP/2.0/UDP 172.18.50.10:5060;rport;branch=z9hG4bKe5818f09fb20bc00a94cb07167dcc07c
From: <sip:172.18.50.10>;tag=ccf151b3d0785a92
To: <sip:198.24.63.3>
Call-ID: 984ec35ea8a21068df3acdc467c09cc8
CSeq: 1591777846 OPTIONS
Contact: <sip:172.18.50.10:5060;transport=udp>
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE
Supported: timer
User-Agent: IP Office 9.1.4.0 build 137
Content-Length: 0

4145769mS SIP Rx: UDP 198.24.63.3:5060 -> 172.18.50.10:5060
SIP/2.0 200 OK
Via: SIP/2.0/UDP 172.18.50.10;received=114.198.144.170;rport=65476;branch=z9hG4bKe5818f09fb20bc00a94cb07167dcc07c
From: <sip:172.18.50.10>;tag=ccf151b3d0785a92
To: <sip:198.24.63.3>;tag=150ffb92bcbc666ddaf8c2a1f8dadf43.4e0a
Call-ID: 984ec35ea8a21068df3acdc467c09cc8
CSeq: 1591777846 OPTIONS
Server: Novanet Proxy 1.11
Content-Length: 0

4151821mS SIP Tx: UDP 172.18.50.10:5060 -> 198.24.63.3:5060
CANCEL sip:16468106465@198.24.63.3 SIP/2.0
Via: SIP/2.0/UDP 172.18.50.10:5060;rport;branch=z9hG4bK74f2e759de7dac2b69f088cfececbaae
From: "Ernesto Berioso" <sip:5804@198.24.63.3>;tag=52b8a036b1889ae9
To: <sip:16468106465@198.24.63.3>
Call-ID: df993ba216e0fc779192506b484fb2a0
CSeq: 1515784905 CANCEL
Max-Forwards: 70
Proxy-Authorization: Digest username="1005192",realm="198.24.63.3",nonce="5669323b0000f714505df8d406245fd5c322f51fcf8fb01e",response="a2f181b4c721ad3037967ec19b83f7a2",uri="sip:16468106465@198.24.63.3"
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE
Supported: timer,100rel
Reason: Q.850;cause=16;text="Normal call clearing"
User-Agent: IP Office 9.1.4.0 build 137
Content-Length: 0

4162135mS SIP Tx: UDP 172.18.50.10:5060 -> 198.24.63.3:5060
INVITE sip:16468106465@198.24.63.3 SIP/2.0
Via: SIP/2.0/UDP 172.18.50.10:5060;rport;branch=z9hG4bK0ce0c87e77001c5681e17ec4a54ce946
From: "Ernesto Berioso" <sip:5804@198.24.63.3>;tag=1095c4d317a63c21
To: <sip:16468106465@198.24.63.3>
Call-ID: 2a78fc955582a1a0045584c14c2538b6
CSeq: 1150510303 INVITE
Contact: "Ernesto Berioso" <sip:5804@172.18.50.10:5060;transport=udp>
Proxy-Authorization: Digest username="1005192",realm="198.24.63.3",nonce="5669323b0000f714505df8d406245fd5c322f51fcf8fb01e",response="437ea312a77049e8716ad499a63ae99c",uri="sip:16468106465@198.24.63.3"
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE
Supported: timer,100rel
User-Agent: IP Office 9.1.4.0 build 137
Content-Type: application/sdp
Content-Length: 299

v=0
o=UserA 1373401159 2662799775 IN IP4 172.18.50.10
s=Session SDP
c=IN IP4 172.18.50.10
t=0 0
m=audio 50004 RTP/AVP 18 0 8 4 101
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:4 G723/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
4162393mS SIP Rx: UDP 198.24.63.3:5060 -> 172.18.50.10:5060
SIP/2.0 407 Proxy Authentication Required
Via: SIP/2.0/UDP 172.18.50.10;received=114.198.144.170;rport=65476;branch=z9hG4bK0ce0c87e77001c5681e17ec4a54ce946
From: "Ernesto Berioso" <sip:5804@198.24.63.3>;tag=1095c4d317a63c21
To: <sip:16468106465@198.24.63.3>;tag=150ffb92bcbc666ddaf8c2a1f8dadf43.c008
Call-ID: 2a78fc955582a1a0045584c14c2538b6
CSeq: 1150510303 INVITE
Proxy-Authenticate: Digest realm="198.24.63.3", nonce="566932580000f77c79a6bf26bc2ece1d0ce23d4fb2834ab2"
Server: Novanet Proxy 1.11
Content-Length: 0

4162397mS SIP Tx: UDP 172.18.50.10:5060 -> 198.24.63.3:5060
ACK sip:16468106465@198.24.63.3 SIP/2.0
Via: SIP/2.0/UDP 172.18.50.10:5060;rport;branch=z9hG4bK0ce0c87e77001c5681e17ec4a54ce946
From: "Ernesto Berioso" <sip:5804@198.24.63.3>;tag=1095c4d317a63c21
To: <sip:16468106465@198.24.63.3>;tag=150ffb92bcbc666ddaf8c2a1f8dadf43.c008
Call-ID: 2a78fc955582a1a0045584c14c2538b6
CSeq: 1150510303 ACK
Max-Forwards: 70
Proxy-Authorization: Digest username="1005192",realm="198.24.63.3",nonce="5669323b0000f714505df8d406245fd5c322f51fcf8fb01e",response="792c9ca071bfec560bed417bafa58886",uri="sip:16468106465@198.24.63.3"
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE
User-Agent: IP Office 9.1.4.0 build 137
Content-Length: 0

4162400mS SIP Tx: UDP 172.18.50.10:5060 -> 198.24.63.3:5060
INVITE sip:16468106465@198.24.63.3 SIP/2.0
Via: SIP/2.0/UDP 172.18.50.10:5060;rport;branch=z9hG4bK12f326b53d4b41abecec9592d26f1d04
From: "Ernesto Berioso" <sip:5804@198.24.63.3>;tag=1095c4d317a63c21
To: <sip:16468106465@198.24.63.3>
Call-ID: 2a78fc955582a1a0045584c14c2538b6
CSeq: 1150510304 INVITE
Contact: "Ernesto Berioso" <sip:5804@172.18.50.10:5060;transport=udp>
Max-Forwards: 70
Proxy-Authorization: Digest username="1005192",realm="198.24.63.3",nonce="566932580000f77c79a6bf26bc2ece1d0ce23d4fb2834ab2",response="a2fe42270a3a7688d477a3ffa9a876ac",uri="sip:16468106465@198.24.63.3"
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE
Supported: timer,100rel
User-Agent: IP Office 9.1.4.0 build 137
Content-Type: application/sdp
Content-Length: 299

v=0
o=UserA 1373401159 2662799775 IN IP4 172.18.50.10
s=Session SDP
c=IN IP4 172.18.50.10
t=0 0
m=audio 50004 RTP/AVP 18 0 8 4 101
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:4 G723/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
4162660mS SIP Rx: UDP 198.24.63.3:5060 -> 172.18.50.10:5060
SIP/2.0 407 Proxy Authentication Required
Via: SIP/2.0/UDP 172.18.50.10;received=114.198.144.170;rport=65476;branch=z9hG4bK12f326b53d4b41abecec9592d26f1d04
From: "Ernesto Berioso" <sip:5804@198.24.63.3>;tag=1095c4d317a63c21
To: <sip:16468106465@198.24.63.3>;tag=150ffb92bcbc666ddaf8c2a1f8dadf43.0afb
Call-ID: 2a78fc955582a1a0045584c14c2538b6
CSeq: 1150510304 INVITE
Proxy-Authenticate: Digest realm="198.24.63.3", nonce="566932580000f77d7a5bd47fdb103121b5502145d8e30996"
Server: Novanet Proxy 1.11
Content-Length: 0

4167821mS SIP Tx: UDP 172.18.50.10:5060 -> 198.24.63.3:5060
CANCEL sip:16468106465@198.24.63.3 SIP/2.0
Via: SIP/2.0/UDP 172.18.50.10:5060;rport;branch=z9hG4bK74f2e759de7dac2b69f088cfececbaae
From: "Ernesto Berioso" <sip:5804@198.24.63.3>;tag=52b8a036b1889ae9
To: <sip:16468106465@198.24.63.3>
Call-ID: df993ba216e0fc779192506b484fb2a0
CSeq: 1515784905 CANCEL
Max-Forwards: 70
Proxy-Authorization: Digest username="1005192",realm="198.24.63.3",nonce="5669323b0000f714505df8d406245fd5c322f51fcf8fb01e",response="a2f181b4c721ad3037967ec19b83f7a2",uri="sip:16468106465@198.24.63.3"
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE
Supported: timer,100rel
Reason: Q.850;cause=16;text="Normal call clearing"
User-Agent: IP Office 9.1.4.0 build 137
Content-Length: 0


********** SysMonitor v9.1.4.0 build 137 [connected to 172.18.50.10 (ICTSI 5Ecom-IPO)] **********
4177546mS SIP Tx: UDP 172.18.50.10:5060 -> 198.24.63.3:5060
CANCEL sip:16468106465@198.24.63.3 SIP/2.0
Via: SIP/2.0/UDP 172.18.50.10:5060;rport;branch=z9hG4bK12f326b53d4b41abecec9592d26f1d04
From: "Ernesto Berioso" <sip:5804@198.24.63.3>;tag=1095c4d317a63c21
To: <sip:16468106465@198.24.63.3>
Call-ID: 2a78fc955582a1a0045584c14c2538b6
CSeq: 1150510304 CANCEL
Max-Forwards: 70
Proxy-Authorization: Digest username="1005192",realm="198.24.63.3",nonce="566932580000f77c79a6bf26bc2ece1d0ce23d4fb2834ab2",response="89823764bda90590afa43a85fd256729",uri="sip:16468106465@198.24.63.3"
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE
Supported: timer,100rel
Reason: Q.850;cause=16;text="Normal call clearing"
User-Agent: IP Office 9.1.4.0 build 137
Content-Length: 0

4179546mS SIP Tx: UDP 172.18.50.10:5060 -> 198.24.63.3:5060
CANCEL sip:16468106465@198.24.63.3 SIP/2.0
Via: SIP/2.0/UDP 172.18.50.10:5060;rport;branch=z9hG4bK12f326b53d4b41abecec9592d26f1d04
From: "Ernesto Berioso" <sip:5804@198.24.63.3>;tag=1095c4d317a63c21
To: <sip:16468106465@198.24.63.3>
Call-ID: 2a78fc955582a1a0045584c14c2538b6
CSeq: 1150510304 CANCEL
Max-Forwards: 70
Proxy-Authorization: Digest username="1005192",realm="198.24.63.3",nonce="566932580000f77c79a6bf26bc2ece1d0ce23d4fb2834ab2",response="89823764bda90590afa43a85fd256729",uri="sip:16468106465@198.24.63.3"
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE
Supported: timer,100rel
Reason: Q.850;cause=16;text="Normal call clearing"
User-Agent: IP Office 9.1.4.0 build 137
Content-Length: 0


 
Upvote 0 Downvote
May I add the comment of support of Novanet. Please see comments below:

"The attempts for your last 2 test call attempts are showing in CDR at our end indicating successful signalling exchange between your pbx and our server. However the dial code for USA seems to be blocked hence the call did not mature successfully.
Kindly unblock USA dialcode from destination tab in selfcare portal and have a check for the same and let us know in case any issue."

Does this mean there's nothing wrong on IPO?
 
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