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SIP Trunk Issue

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Not open for further replies.
Mohamed Mosaad

Mohamed Mosaad

Technical User
Nov 6, 2023
7
EG
Hello
I have A Problem With My Avaya SIP Trunk After Configured A SIP Trunk And Testing By Making a Call The Call Is Done Well But It Dropped After 30 Sec Tried To Make A System Monitor I Get With The Result Of That The IPO Sent BYE Message To SBC Tried To See The Configuration But No Result I Will Attach The Log Result For Any Help



UNICODE-UTF8
are
8428017mS SIP Rx: TCP 172.16.42.11:50611 -> 172.16.42.9:5060
INVITE sip:080@172.16.42.9:5060;transport=tcp SIP/2.0
Record-Route: <sip:172.16.42.11;transport=tcp;r2=on;lr=on;ftag=094A74E5-00051E670007BE76-7492C530;did=0d.b4b2;ipf=4;dtmf=0>
Record-Route: <sip:127.0.0.1:5064;r2=on;lr=on;ftag=094A74E5-00051E670007BE76-7492C530;did=0d.b4b2;ipf=4;dtmf=0>
Via: SIP/2.0/TCP 172.16.42.11;branch=z9hG4bKfe76.6a3f50cd5a471657ae868ea2f6c1ac24.0
Via: SIP/2.0/UDP 127.0.0.1:5080;received=127.0.0.1;branch=z9hG4bKQu9jjabv;rport=5080
From: <sip:01050673766@172.16.42.11>;tag=094A74E5-00051E670007BE76-7492C530
To: <sip:080@172.16.42.9>
CSeq: 10 INVITE
Call-ID: 29BA7802-00051E670007BE92-7492C530
Max-Forwards: 69
Accept: application/sdp
Allow: INVITE,ACK,OPTIONS,BYE,CANCEL,PRACK,UPDATE
Supported: timer,100rel,histinfo
Session-Expires: 1800
Min-SE: 600
P-Asserted-Identity: <sip:+201050673766;cpc=ordinary@IMS.MNC004.MCC602.3GPPNETWORK.ORG;user=phone>
P-Access-Network-Info: GSTN;gstn-location="8493026195180000";network-provided
P-Charging-Vector: icid-value=30C200F0205000302E0850-0513-14115607;orig-ioi=IMS.MNC004.MCC602.3GPPNETWORK.ORG;term-ioi=ims.te.eg;icid-generated-at=ALMZECTC01.IMS.MNC004.MCC602.3GPPNETWORK.ORG
P-Early-Media: supported
P-User-Database: <aaa://ALEXEHSSFE01.ims.mnc005.mcc602.3gppnetwork.org>
User-Agent: Aethra Telecommunications SBC
Content-Type: application/sdp
Contact: <sip:127.0.0.1:5080;transport=udp>
Content-Length: 736

v=0
o=- 3508160 3508160 IN IP4 172.16.42.11
s=-
c=IN IP4 10.241.94.113
t=0 0
m=audio 10316 RTP/AVP 96 97 98 8 99 18 100 101
c=IN IP4 172.16.42.11
a=maxptime:40
a=direction:both
a=rtpmap:96 AMR-WB/16000
a=rtpmap:97 AMR/8000
a=rtpmap:98 AMR/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:99 GSM-EFR/8000
a=rtpmap:18 G729/8000
a=rtpmap:100 telephone-event/16000
a=rtpmap:101 telephone-event/8000
a=fmtp:96 mode-set=0,1,2;mode-change-period=2;mode-change-capability=2;mode-change-neighbor=1;max-red=0
a=fmtp:97 mode-set=0,2,4,7;mode-change-period=2;mode-change-capability=2;mode-change-neighbor=1;max-red=0
a=fmtp:98 mode-set=7;max-red=0
a=fmtp:18 annexb=yes
a=fmtp:100 0-15
a=fmtp:101 0-15
a=sendrecv
a=rtcp:10317
a=ptime:20
8428022mS SIP Call Rx: 18
INVITE sip:080@172.16.42.9:5060;transport=tcp SIP/2.0
Record-Route: <sip:172.16.42.11;transport=tcp;r2=on;lr=on;ftag=094A74E5-00051E670007BE76-7492C530;did=0d.b4b2;ipf=4;dtmf=0>
Record-Route: <sip:127.0.0.1:5064;r2=on;lr=on;ftag=094A74E5-00051E670007BE76-7492C530;did=0d.b4b2;ipf=4;dtmf=0>
Via: SIP/2.0/TCP 172.16.42.11;branch=z9hG4bKfe76.6a3f50cd5a471657ae868ea2f6c1ac24.0
Via: SIP/2.0/UDP 127.0.0.1:5080;received=127.0.0.1;branch=z9hG4bKQu9jjabv;rport=5080
From: <sip:01050673766@172.16.42.11>;tag=094A74E5-00051E670007BE76-7492C530
To: <sip:080@172.16.42.9>
CSeq: 10 INVITE
Call-ID: 29BA7802-00051E670007BE92-7492C530
Max-Forwards: 69
Accept: application/sdp
Allow: INVITE,ACK,OPTIONS,BYE,CANCEL,PRACK,UPDATE
Supported: timer,100rel,histinfo
Session-Expires: 1800
Min-SE: 600
P-Asserted-Identity: <sip:+201050673766;cpc=ordinary@IMS.MNC004.MCC602.3GPPNETWORK.ORG;user=phone>
P-Access-Network-Info: GSTN;gstn-location="8493026195180000";network-provided
P-Charging-Vector: icid-value=30C200F0205000302E0850-0513-14115607;orig-ioi=IMS.MNC004.MCC602.3GPPNETWORK.ORG;term-ioi=ims.te.eg;icid-generated-at=ALMZECTC01.IMS.MNC004.MCC602.3GPPNETWORK.ORG
P-Early-Media: supported
P-User-Database: <aaa://ALEXEHSSFE01.ims.mnc005.mcc602.3gppnetwork.org>
User-Agent: Aethra Telecommunications SBC
Content-Type: application/sdp
Contact: <sip:127.0.0.1:5080;transport=udp>
Content-Length: 736

v=0
o=- 3508160 3508160 IN IP4 172.16.42.11
s=-
c=IN IP4 10.241.94.113
t=0 0
m=audio 10316 RTP/AVP 96 97 98 8 99 18 100 101
c=IN IP4 172.16.42.11
a=maxptime:40
a=direction:both
a=rtpmap:96 AMR-WB/16000
a=rtpmap:97 AMR/8000
a=rtpmap:98 AMR/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:99 GSM-EFR/8000
a=rtpmap:18 G729/8000
a=rtpmap:100 telephone-event/16000
a=rtpmap:101 telephone-event/8000
a=fmtp:96 mode-set=0,1,2;mode-change-period=2;mode-change-capability=2;mode-change-neighbor=1;max-red=0
a=fmtp:97 mode-set=0,2,4,7;mode-change-period=2;mode-change-capability=2;mode-change-neighbor=1;max-red=0
a=fmtp:98 mode-set=7;max-red=0
a=fmtp:18 annexb=yes
a=fmtp:100 0-15
a=fmtp:101 0-15
a=sendrecv
a=rtcp:10317
a=ptime:20
8428023mS Sip: SIP Line (18): sip_trunk_config_items 50020001, sip_trunk_config_items_2 00000000, voip.flags 00000949
8428023mS Sip: SIPDialog f1a77a0c created, dialogs 1 txn_keys 1 video 1 presentation 1 camera 1 unsupp audio 0
8428024mS Sip: SipTCPUser 9 has 1 dialog open (AttachDialogToSipTCPUser)
8428024mS Sip: SIP Line (18): License, Valid 1, Available 4, Consumed 0
8428025mS Sip: SIPTrunkEndpointDialogOwner::SetRemoteAddressForRequest from 172.16.42.11 to 127.0.0.1 not supported
8428025mS Sip: c0a801793c0004fd 18.1006634237.1 -1 SIPTrunk Endpoint(f1a77a0c) PreProcessMsg calling CheckSessionExpiresField, session expires is 1800 refresher_is_ipo 0
8428027mS Sip: SIPTrunkEndpointDialogOwner::SetRemoteAddressForResponse from 172.16.42.11:5060 to 172.16.42.11:5060
8428028mS SIP Call Tx: 18
SIP/2.0 100 Trying
Via: SIP/2.0/TCP 172.16.42.11;branch=z9hG4bKfe76.6a3f50cd5a471657ae868ea2f6c1ac24.0
Via: SIP/2.0/UDP 127.0.0.1:5080;received=127.0.0.1;branch=z9hG4bKQu9jjabv;rport=5080
Record-Route: <sip:172.16.42.11;transport=tcp;r2=on;lr=on;ftag=094A74E5-00051E670007BE76-7492C530;did=0d.b4b2;ipf=4;dtmf=0>
Record-Route: <sip:127.0.0.1:5064;r2=on;lr=on;ftag=094A74E5-00051E670007BE76-7492C530;did=0d.b4b2;ipf=4;dtmf=0>
From: <sip:01050673766@172.16.42.11>;tag=094A74E5-00051E670007BE76-7492C530
Call-ID: 29BA7802-00051E670007BE92-7492C530
CSeq: 10 INVITE
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE
Supported: timer
Server: IP Office 11.1.2.1.0 build 3
To: <sip:080@172.16.42.9>;tag=ee17eaabf17f2c2c
Content-Length: 0

8428029mS SIP Tx: TCP 172.16.42.9:5060 -> 172.16.42.11:50611
SIP/2.0 100 Trying
Via: SIP/2.0/TCP 172.16.42.11;branch=z9hG4bKfe76.6a3f50cd5a471657ae868ea2f6c1ac24.0
Via: SIP/2.0/UDP 127.0.0.1:5080;received=127.0.0.1;branch=z9hG4bKQu9jjabv;rport=5080
Record-Route: <sip:172.16.42.11;transport=tcp;r2=on;lr=on;ftag=094A74E5-00051E670007BE76-7492C530;did=0d.b4b2;ipf=4;dtmf=0>
Record-Route: <sip:127.0.0.1:5064;r2=on;lr=on;ftag=094A74E5-00051E670007BE76-7492C530;did=0d.b4b2;ipf=4;dtmf=0>
From: <sip:01050673766@172.16.42.11>;tag=094A74E5-00051E670007BE76-7492C530
Call-ID: 29BA7802-00051E670007BE92-7492C530
CSeq: 10 INVITE
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE
Supported: timer
Server: IP Office 11.1.2.1.0 build 3
To: <sip:080@172.16.42.9>;tag=ee17eaabf17f2c2c
Content-Length: 0

8428030mS Sip: c0a801793c0004fd 18.1006634237.1 -1 SIPTrunk Endpoint(f1a77a0c) LR is On and route is Route: <sip:172.16.42.11;transport=tcp;r2=on;lr=on;ftag=094A74E5-00051E670007BE76-7492C530;did=0d.b4b2;ipf=4;dtmf=0>
8428030mS Sip: c0a801793c0004fd 18.1006634237.1 -1 SIPTrunk Endpoint(f1a77a0c) LR is On and route is Route: <sip:127.0.0.1:5064;r2=on;lr=on;ftag=094A74E5-00051E670007BE76-7492C530;did=0d.b4b2;ipf=4;dtmf=0>
8428031mS Sip: SIPTrunkEndpointDialogOwner::SetRemoteAddressForRequest from 172.16.42.11:5060 to 172.16.42.11:5060
8428031mS Sip: c0a801793c0004fd 18.1006634237.1 -1 SIPTrunk Endpoint(f1a77a0c) SIPDialog::BuildFastStartFromSDPOffer sdpmsg f549faec
8428033mS Sip: c0a801793c0004fd 18.1006634237.1 -1 SIPTrunk Endpoint(f1a77a0c) SetRfc2833TxPayload: use RFC2833 for dtmf
8428033mS Sip: c0a801793c0004fd 18.1006634237.1 -1 SIPTrunk Endpoint(f1a77a0c) SetRfc2833TxPayload: payload 101 set_rx 1
8428034mS Sip: c0a801793c0004fd 18.1006634237.1 -1 SIPTrunk Endpoint(f1a77a0c) ProcessInboundSIPRequest calling CheckSessionExpiresField, session expires is 1800 refresher_is_ipo 0
8428043mS Sip: c0a801793c0004fd 18.1006634237.1 94 SIPTrunk Endpoint(f1a79738) received CMProceeding
8428061mS Sip: c0a801793c0004fd 18.1006634237.1 94 SIPTrunk Endpoint(f1a79738) received CMFacility
8428068mS Sip: c0a801793c0004fd 18.1006634237.1 94 SIPTrunk Endpoint(f1a79738) received CMAlerting
8428069mS Sip: SIPTrunkEndpointDialogOwner::SetRemoteAddressForResponse from 172.16.42.11:5060 to 172.16.42.11:5060
8428070mS SIP Call Tx: 18
SIP/2.0 180 Ringing
Via: SIP/2.0/TCP 172.16.42.11;branch=z9hG4bKfe76.6a3f50cd5a471657ae868ea2f6c1ac24.0
Via: SIP/2.0/UDP 127.0.0.1:5080;received=127.0.0.1;branch=z9hG4bKQu9jjabv;rport=5080
Record-Route: <sip:172.16.42.11;transport=tcp;r2=on;lr=on;ftag=094A74E5-00051E670007BE76-7492C530;did=0d.b4b2;ipf=4;dtmf=0>
Record-Route: <sip:127.0.0.1:5064;r2=on;lr=on;ftag=094A74E5-00051E670007BE76-7492C530;did=0d.b4b2;ipf=4;dtmf=0>
From: <sip:01050673766@172.16.42.11>;tag=094A74E5-00051E670007BE76-7492C530
Call-ID: 29BA7802-00051E670007BE92-7492C530
CSeq: 10 INVITE
Contact: <sip:080@172.16.42.11:5060;transport=tcp>
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE
Supported: timer
Server: IP Office 11.1.2.1.0 build 3
To: <sip:080@172.16.42.9>;tag=ee17eaabf17f2c2c
Content-Length: 0

8428072mS SIP Tx: TCP 172.16.42.9:5060 -> 172.16.42.11:50611
SIP/2.0 180 Ringing
Via: SIP/2.0/TCP 172.16.42.11;branch=z9hG4bKfe76.6a3f50cd5a471657ae868ea2f6c1ac24.0
Via: SIP/2.0/UDP 127.0.0.1:5080;received=127.0.0.1;branch=z9hG4bKQu9jjabv;rport=5080
Record-Route: <sip:172.16.42.11;transport=tcp;r2=on;lr=on;ftag=094A74E5-00051E670007BE76-7492C530;did=0d.b4b2;ipf=4;dtmf=0>
Record-Route: <sip:127.0.0.1:5064;r2=on;lr=on;ftag=094A74E5-00051E670007BE76-7492C530;did=0d.b4b2;ipf=4;dtmf=0>
From: <sip:01050673766@172.16.42.11>;tag=094A74E5-00051E670007BE76-7492C530
Call-ID: 29BA7802-00051E670007BE92-7492C530
CSeq: 10 INVITE
Contact: <sip:080@172.16.42.11:5060;transport=tcp>
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE
Supported: timer
Server: IP Office 11.1.2.1.0 build 3
To: <sip:080@172.16.42.9>;tag=ee17eaabf17f2c2c
Content-Length: 0

8429174mS Sip: c0a801793c0004fd 18.1006634237.1 94 SIPTrunk Endpoint(f1a79738) received CMConnect
8429174mS Sip: c0a801793c0004fd 18.1006634237.1 94 SIPTrunk Endpoint(f1a77a0c) SetLocalRTPAddress to 172.16.42.9:46750
8429174mS Sip: SIPTrunkEndpointDialogOwner::SetRemoteAddressForResponse from 172.16.42.11:5060 to 172.16.42.11:5060
8429177mS SIP Call Tx: 18
SIP/2.0 200 OK
Via: SIP/2.0/TCP 172.16.42.11;branch=z9hG4bKfe76.6a3f50cd5a471657ae868ea2f6c1ac24.0
Via: SIP/2.0/UDP 127.0.0.1:5080;received=127.0.0.1;branch=z9hG4bKQu9jjabv;rport=5080
Record-Route: <sip:172.16.42.11;transport=tcp;r2=on;lr=on;ftag=094A74E5-00051E670007BE76-7492C530;did=0d.b4b2;ipf=4;dtmf=0>
Record-Route: <sip:127.0.0.1:5064;r2=on;lr=on;ftag=094A74E5-00051E670007BE76-7492C530;did=0d.b4b2;ipf=4;dtmf=0>
From: <sip:01050673766@172.16.42.11>;tag=094A74E5-00051E670007BE76-7492C530
Call-ID: 29BA7802-00051E670007BE92-7492C530
CSeq: 10 INVITE
Contact: <sip:080@172.16.42.11:5060;transport=tcp>
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE
Supported: timer
Server: IP Office 11.1.2.1.0 build 3
Require: timer
Session-Expires: 1800;refresher=uac
Content-Type: application/sdp
To: <sip:080@172.16.42.9>;tag=ee17eaabf17f2c2c
Content-Length: 198

v=0
o=UserA 244976890 3522646 IN IP4 172.16.42.9
s=Session SDP
c=IN IP4 172.16.42.9
t=0 0
m=audio 46750 RTP/AVP 8 101
a=rtpmap:8 PCMA/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
8429178mS SIP Tx: TCP 172.16.42.9:5060 -> 172.16.42.11:50611
SIP/2.0 200 OK
Via: SIP/2.0/TCP 172.16.42.11;branch=z9hG4bKfe76.6a3f50cd5a471657ae868ea2f6c1ac24.0
Via: SIP/2.0/UDP 127.0.0.1:5080;received=127.0.0.1;branch=z9hG4bKQu9jjabv;rport=5080
Record-Route: <sip:172.16.42.11;transport=tcp;r2=on;lr=on;ftag=094A74E5-00051E670007BE76-7492C530;did=0d.b4b2;ipf=4;dtmf=0>
Record-Route: <sip:127.0.0.1:5064;r2=on;lr=on;ftag=094A74E5-00051E670007BE76-7492C530;did=0d.b4b2;ipf=4;dtmf=0>
From: <sip:01050673766@172.16.42.11>;tag=094A74E5-00051E670007BE76-7492C530
Call-ID: 29BA7802-00051E670007BE92-7492C530
CSeq: 10 INVITE
Contact: <sip:080@172.16.42.11:5060;transport=tcp>
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE
Supported: timer
Server: IP Office 11.1.2.1.0 build 3
Require: timer
Session-Expires: 1800;refresher=uac
Content-Type: application/sdp
To: <sip:080@172.16.42.9>;tag=ee17eaabf17f2c2c
Content-Length: 198

v=0
o=UserA 244976890 3522646 IN IP4 172.16.42.9
s=Session SDP
c=IN IP4 172.16.42.9
t=0 0
m=audio 46750 RTP/AVP 8 101
a=rtpmap:8 PCMA/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
8431179mS SIP Call Tx: 18
SIP/2.0 200 OK
Via: SIP/2.0/TCP 172.16.42.11;branch=z9hG4bKfe76.6a3f50cd5a471657ae868ea2f6c1ac24.0
Via: SIP/2.0/UDP 127.0.0.1:5080;received=127.0.0.1;branch=z9hG4bKQu9jjabv;rport=5080
Record-Route: <sip:172.16.42.11;transport=tcp;r2=on;lr=on;ftag=094A74E5-00051E670007BE76-7492C530;did=0d.b4b2;ipf=4;dtmf=0>
Record-Route: <sip:127.0.0.1:5064;r2=on;lr=on;ftag=094A74E5-00051E670007BE76-7492C530;did=0d.b4b2;ipf=4;dtmf=0>
From: <sip:01050673766@172.16.42.11>;tag=094A74E5-00051E670007BE76-7492C530
Call-ID: 29BA7802-00051E670007BE92-7492C530
CSeq: 10 INVITE
Contact: <sip:080@172.16.42.11:5060;transport=tcp>
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE
Supported: timer
Server: IP Office 11.1.2.1.0 build 3
Require: timer
Session-Expires: 1800;refresher=uac
Content-Type: application/sdp
To: <sip:080@172.16.42.9>;tag=ee17eaabf17f2c2c
Content-Length: 198

v=0
o=UserA 244976890 3522646 IN IP4 172.16.42.9
s=Session SDP
c=IN IP4 172.16.42.9
t=0 0
m=audio 46750 RTP/AVP 8 101
a=rtpmap:8 PCMA/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
8431181mS SIP Tx: TCP 172.16.42.9:5060 -> 172.16.42.11:50611
SIP/2.0 200 OK
Via: SIP/2.0/TCP 172.16.42.11;branch=z9hG4bKfe76.6a3f50cd5a471657ae868ea2f6c1ac24.0
Via: SIP/2.0/UDP 127.0.0.1:5080;received=127.0.0.1;branch=z9hG4bKQu9jjabv;rport=5080
Record-Route: <sip:172.16.42.11;transport=tcp;r2=on;lr=on;ftag=094A74E5-00051E670007BE76-7492C530;did=0d.b4b2;ipf=4;dtmf=0>
Record-Route: <sip:127.0.0.1:5064;r2=on;lr=on;ftag=094A74E5-00051E670007BE76-7492C530;did=0d.b4b2;ipf=4;dtmf=0>
From: <sip:01050673766@172.16.42.11>;tag=094A74E5-00051E670007BE76-7492C530
Call-ID: 29BA7802-00051E670007BE92-7492C530
CSeq: 10 INVITE
Contact: <sip:080@172.16.42.11:5060;transport=tcp>
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE
Supported: timer
Server: IP Office 11.1.2.1.0 build 3
Require: timer
Session-Expires: 1800;refresher=uac
Content-Type: application/sdp
To: <sip:080@172.16.42.9>;tag=ee17eaabf17f2c2c
Content-Length: 198

v=0
o=UserA 244976890 3522646 IN IP4 172.16.42.9
s=Session SDP
c=IN IP4 172.16.42.9
t=0 0
m=audio 46750 RTP/AVP 8 101
a=rtpmap:8 PCMA/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
8435181mS SIP Call Tx: 18
SIP/2.0 200 OK
Via: SIP/2.0/TCP 172.16.42.11;branch=z9hG4bKfe76.6a3f50cd5a471657ae868ea2f6c1ac24.0
Via: SIP/2.0/UDP 127.0.0.1:5080;received=127.0.0.1;branch=z9hG4bKQu9jjabv;rport=5080
Record-Route: <sip:172.16.42.11;transport=tcp;r2=on;lr=on;ftag=094A74E5-00051E670007BE76-7492C530;did=0d.b4b2;ipf=4;dtmf=0>
Record-Route: <sip:127.0.0.1:5064;r2=on;lr=on;ftag=094A74E5-00051E670007BE76-7492C530;did=0d.b4b2;ipf=4;dtmf=0>
From: <sip:01050673766@172.16.42.11>;tag=094A74E5-00051E670007BE76-7492C530
Call-ID: 29BA7802-00051E670007BE92-7492C530
CSeq: 10 INVITE
Contact: <sip:080@172.16.42.11:5060;transport=tcp>
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE
Supported: timer
Server: IP Office 11.1.2.1.0 build 3
Require: timer
Session-Expires: 1800;refresher=uac
Content-Type: application/sdp
To: <sip:080@172.16.42.9>;tag=ee17eaabf17f2c2c
Content-Length: 198

v=0
o=UserA 244976890 3522646 IN IP4 172.16.42.9
s=Session SDP
c=IN IP4 172.16.42.9
t=0 0
m=audio 46750 RTP/AVP 8 101
a=rtpmap:8 PCMA/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
8435182mS SIP Tx: TCP 172.16.42.9:5060 -> 172.16.42.11:50611
SIP/2.0 200 OK
Via: SIP/2.0/TCP 172.16.42.11;branch=z9hG4bKfe76.6a3f50cd5a471657ae868ea2f6c1ac24.0
Via: SIP/2.0/UDP 127.0.0.1:5080;received=127.0.0.1;branch=z9hG4bKQu9jjabv;rport=5080
Record-Route: <sip:172.16.42.11;transport=tcp;r2=on;lr=on;ftag=094A74E5-00051E670007BE76-7492C530;did=0d.b4b2;ipf=4;dtmf=0>
Record-Route: <sip:127.0.0.1:5064;r2=on;lr=on;ftag=094A74E5-00051E670007BE76-7492C530;did=0d.b4b2;ipf=4;dtmf=0>
From: <sip:01050673766@172.16.42.11>;tag=094A74E5-00051E670007BE76-7492C530
Call-ID: 29BA7802-00051E670007BE92-7492C530
CSeq: 10 INVITE
Contact: <sip:080@172.16.42.11:5060;transport=tcp>
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE
Supported: timer
Server: IP Office 11.1.2.1.0 build 3
Require: timer
Session-Expires: 1800;refresher=uac
Content-Type: application/sdp
To: <sip:080@172.16.42.9>;tag=ee17eaabf17f2c2c
Content-Length: 198

v=0
o=UserA 244976890 3522646 IN IP4 172.16.42.9
s=Session SDP
c=IN IP4 172.16.42.9
t=0 0
m=audio 46750 RTP/AVP 8 101
a=rtpmap:8 PCMA/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
8443183mS SIP Call Tx: 18
SIP/2.0 200 OK
Via: SIP/2.0/TCP 172.16.42.11;branch=z9hG4bKfe76.6a3f50cd5a471657ae868ea2f6c1ac24.0
Via: SIP/2.0/UDP 127.0.0.1:5080;received=127.0.0.1;branch=z9hG4bKQu9jjabv;rport=5080
Record-Route: <sip:172.16.42.11;transport=tcp;r2=on;lr=on;ftag=094A74E5-00051E670007BE76-7492C530;did=0d.b4b2;ipf=4;dtmf=0>
Record-Route: <sip:127.0.0.1:5064;r2=on;lr=on;ftag=094A74E5-00051E670007BE76-7492C530;did=0d.b4b2;ipf=4;dtmf=0>
From: <sip:01050673766@172.16.42.11>;tag=094A74E5-00051E670007BE76-7492C530
Call-ID: 29BA7802-00051E670007BE92-7492C530
CSeq: 10 INVITE
Contact: <sip:080@172.16.42.11:5060;transport=tcp>
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE
Supported: timer
Server: IP Office 11.1.2.1.0 build 3
Require: timer
Session-Expires: 1800;refresher=uac
Content-Type: application/sdp
To: <sip:080@172.16.42.9>;tag=ee17eaabf17f2c2c
Content-Length: 198

v=0
o=UserA 244976890 3522646 IN IP4 172.16.42.9
s=Session SDP
c=IN IP4 172.16.42.9
t=0 0
m=audio 46750 RTP/AVP 8 101
a=rtpmap:8 PCMA/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
8443184mS SIP Tx: TCP 172.16.42.9:5060 -> 172.16.42.11:50611
SIP/2.0 200 OK
Via: SIP/2.0/TCP 172.16.42.11;branch=z9hG4bKfe76.6a3f50cd5a471657ae868ea2f6c1ac24.0
Via: SIP/2.0/UDP 127.0.0.1:5080;received=127.0.0.1;branch=z9hG4bKQu9jjabv;rport=5080
Record-Route: <sip:172.16.42.11;transport=tcp;r2=on;lr=on;ftag=094A74E5-00051E670007BE76-7492C530;did=0d.b4b2;ipf=4;dtmf=0>
Record-Route: <sip:127.0.0.1:5064;r2=on;lr=on;ftag=094A74E5-00051E670007BE76-7492C530;did=0d.b4b2;ipf=4;dtmf=0>
From: <sip:01050673766@172.16.42.11>;tag=094A74E5-00051E670007BE76-7492C530
Call-ID: 29BA7802-00051E670007BE92-7492C530
CSeq: 10 INVITE
Contact: <sip:080@172.16.42.11:5060;transport=tcp>
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE
Supported: timer
Server: IP Office 11.1.2.1.0 build 3
Require: timer
Session-Expires: 1800;refresher=uac
Content-Type: application/sdp
To: <sip:080@172.16.42.9>;tag=ee17eaabf17f2c2c
Content-Length: 198

v=0
o=UserA 244976890 3522646 IN IP4 172.16.42.9
s=Session SDP
c=IN IP4 172.16.42.9
t=0 0
m=audio 46750 RTP/AVP 8 101
a=rtpmap:8 PCMA/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15

********** SysMonitor v11.1.3.0.0 build 23 [connected to 172.16.42.9 (ELNASR (Server Edition(E)))] **********
8459185mS SIP Call Tx: 18
SIP/2.0 200 OK
Via: SIP/2.0/TCP 172.16.42.11;branch=z9hG4bKfe76.6a3f50cd5a471657ae868ea2f6c1ac24.0
Via: SIP/2.0/UDP 127.0.0.1:5080;received=127.0.0.1;branch=z9hG4bKQu9jjabv;rport=5080
Record-Route: <sip:172.16.42.11;transport=tcp;r2=on;lr=on;ftag=094A74E5-00051E670007BE76-7492C530;did=0d.b4b2;ipf=4;dtmf=0>
Record-Route: <sip:127.0.0.1:5064;r2=on;lr=on;ftag=094A74E5-00051E670007BE76-7492C530;did=0d.b4b2;ipf=4;dtmf=0>
From: <sip:01050673766@172.16.42.11>;tag=094A74E5-00051E670007BE76-7492C530
Call-ID: 29BA7802-00051E670007BE92-7492C530
CSeq: 10 INVITE
Contact: <sip:080@172.16.42.11:5060;transport=tcp>
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE
Supported: timer
Server: IP Office 11.1.2.1.0 build 3
Require: timer
Session-Expires: 1800;refresher=uac
Content-Type: application/sdp
To: <sip:080@172.16.42.9>;tag=ee17eaabf17f2c2c
Content-Length: 198

v=0
o=UserA 244976890 3522646 IN IP4 172.16.42.9
s=Session SDP
c=IN IP4 172.16.42.9
t=0 0
m=audio 46750 RTP/AVP 8 101
a=rtpmap:8 PCMA/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
8459187mS SIP Tx: TCP 172.16.42.9:5060 -> 172.16.42.11:50611
SIP/2.0 200 OK
Via: SIP/2.0/TCP 172.16.42.11;branch=z9hG4bKfe76.6a3f50cd5a471657ae868ea2f6c1ac24.0
Via: SIP/2.0/UDP 127.0.0.1:5080;received=127.0.0.1;branch=z9hG4bKQu9jjabv;rport=5080
Record-Route: <sip:172.16.42.11;transport=tcp;r2=on;lr=on;ftag=094A74E5-00051E670007BE76-7492C530;did=0d.b4b2;ipf=4;dtmf=0>
Record-Route: <sip:127.0.0.1:5064;r2=on;lr=on;ftag=094A74E5-00051E670007BE76-7492C530;did=0d.b4b2;ipf=4;dtmf=0>
From: <sip:01050673766@172.16.42.11>;tag=094A74E5-00051E670007BE76-7492C530
Call-ID: 29BA7802-00051E670007BE92-7492C530
CSeq: 10 INVITE
Contact: <sip:080@172.16.42.11:5060;transport=tcp>
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE
Supported: timer
Server: IP Office 11.1.2.1.0 build 3
Require: timer
Session-Expires: 1800;refresher=uac
Content-Type: application/sdp
To: <sip:080@172.16.42.9>;tag=ee17eaabf17f2c2c
Content-Length: 198

v=0
o=UserA 244976890 3522646 IN IP4 172.16.42.9
s=Session SDP
c=IN IP4 172.16.42.9
t=0 0
m=audio 46750 RTP/AVP 8 101
a=rtpmap:8 PCMA/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
8461188mS Sip: SipTCPUser 7 has 1 dialog open (AttachDialogToSipTCPUser)
8461189mS SIP Call Tx: 18
BYE sip:127.0.0.1:5080;transport=udp SIP/2.0
Via: SIP/2.0/TCP 172.16.42.9:5060;rport;branch=z9hG4bK47c4a074facd88a2a57bddd4a3c83761
Route: <sip:172.16.42.11;transport=tcp;r2=on;lr=on;ftag=094A74E5-00051E670007BE76-7492C530;did=0d.b4b2;ipf=4;dtmf=0>
Route: <sip:127.0.0.1:5064;r2=on;lr=on;ftag=094A74E5-00051E670007BE76-7492C530;did=0d.b4b2;ipf=4;dtmf=0>
From: <sip:080@172.16.42.9>;tag=ee17eaabf17f2c2c
To: <sip:01050673766@172.16.42.11>;tag=094A74E5-00051E670007BE76-7492C530
Call-ID: 29BA7802-00051E670007BE92-7492C530
CSeq: 11 BYE
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE
Supported: timer
User-Agent: IP Office 11.1.2.1.0 build 3
Reason: Q.850;cause=16;text="Normal call clearing"
Content-Length: 0

8461190mS SIP Tx: TCP 172.16.42.9:4119 -> 172.16.42.11:5060
BYE sip:127.0.0.1:5080;transport=udp SIP/2.0
Via: SIP/2.0/TCP 172.16.42.9:5060;rport;branch=z9hG4bK47c4a074facd88a2a57bddd4a3c83761
Route: <sip:172.16.42.11;transport=tcp;r2=on;lr=on;ftag=094A74E5-00051E670007BE76-7492C530;did=0d.b4b2;ipf=4;dtmf=0>
Route: <sip:127.0.0.1:5064;r2=on;lr=on;ftag=094A74E5-00051E670007BE76-7492C530;did=0d.b4b2;ipf=4;dtmf=0>
From: <sip:080@172.16.42.9>;tag=ee17eaabf17f2c2c
To: <sip:01050673766@172.16.42.11>;tag=094A74E5-00051E670007BE76-7492C530
Call-ID: 29BA7802-00051E670007BE92-7492C530
CSeq: 11 BYE
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE
Supported: timer
User-Agent: IP Office 11.1.2.1.0 build 3
Reason: Q.850;cause=16;text="Normal call clearing"
Content-Length: 0

8461192mS Sip: SIPDialog f1a77a0c deleted, dialogs 0 txn_keys 1
8461194mS Sip: c0a801793c0004fd 18.1006634237.1 94 SIPTrunk Endpoint(f1a79738) received CMFacility
8461199mS Sip: SipTCPUser 7 has 1 dialog open (Close)
8461199mS Sip: SipTCPUser 9 has 1 dialog open (Close)
8461376mS SIP Rx: TCP 172.16.42.11:5060 -> 172.16.42.9:4119
SIP/2.0 200 OK
Via: SIP/2.0/TCP 172.16.42.9:5060;received=172.16.42.9;rport=4119;branch=z9hG4bK47c4a074facd88a2a57bddd4a3c83761
From: <sip:080@172.16.42.9>;tag=ee17eaabf17f2c2c
To: <sip:01050673766@172.16.42.11>;tag=094A74E5-00051E670007BE76-7492C530
Call-ID: 29BA7802-00051E670007BE92-7492C530
CSeq: 11 BYE
Allow: INVITE,ACK,OPTIONS,BYE,CANCEL,PRACK,UPDATE
P-Access-Network-Info: GSTN;gstn-location="8493026195180000";network-provided
P-Charging-Vector: icid-value=30C200F0205000302E0850-0513-14115607;orig-ioi=IMS.MNC004.MCC602.3GPPNETWORK.ORG;term-ioi=ims.te.eg;icid-generated-at=ALMZECTC01.IMS.MNC004.MCC602.3GPPNETWORK.ORG
User-Agent: Aethra Telecommunications SBC
Content-Length: 0

8461378mS SIP Call Rx: 18
SIP/2.0 200 OK
Via: SIP/2.0/TCP 172.16.42.9:5060;received=172.16.42.9;rport=4119;branch=z9hG4bK47c4a074facd88a2a57bddd4a3c83761
From: <sip:080@172.16.42.9>;tag=ee17eaabf17f2c2c
To: <sip:01050673766@172.16.42.11>;tag=094A74E5-00051E670007BE76-7492C530
Call-ID: 29BA7802-00051E670007BE92-7492C530
CSeq: 11 BYE
Allow: INVITE,ACK,OPTIONS,BYE,CANCEL,PRACK,UPDATE
P-Access-Network-Info: GSTN;gstn-location="8493026195180000";network-provided
P-Charging-Vector: icid-value=30C200F0205000302E0850-0513-14115607;orig-ioi=IMS.MNC004.MCC602.3GPPNETWORK.ORG;term-ioi=ims.te.eg;icid-generated-at=ALMZECTC01.IMS.MNC004.MCC602.3GPPNETWORK.ORG
User-Agent: Aethra Telecommunications SBC
Content-Length: 0


********** Warning: Logging to Screen Stopped **********
 
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How is the SIP trunk configured?

I had this issue and when I removed the SIP Proxy it resolved the issue.
Try it with only the ITSP configured.


 
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The 30 seconds is the IP Office system's normal timeout for an incomplete SIP call setup. Various elements of SIP call setup can occur in parallel, you can even get as far as having speech whilst others element such as exchange of certificates or password authentication are still not completed.

The IP Office is waiting for some particular SIP response back from the ISP, and most likely the SBC isn't passing that response through.

Stuck in a never ending cycle of file copying.
 
Upvote 0 Downvote
I got this similar issue previously. In that case, we sent a private IP address to service provider instead of Public IP address, and they dropped the call after 30 seconds due to an incorrect sending format.
To solve it, I added public IP address in SBCE: Network & Flows --> Network Management -> Networks -> B1 -> add Public IP Address in.
SBCE_tw1ve7.png
 
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In your trace the call comes from ITSP (seems to be a local ITSP gateway). IPO correctly answers with Trying - Ringing - OK.

After sending '200 OK' it is expected to receive a final 'ACK' message from the caller (ITSP). Since this is not the case here the IPO repeats the '200 OK' in increasing intervals until it 'thinks' that the call is not established successfully and the call is dropped.

Is there an SBC involved?

IP Office remote service
IP Office certificate check
CLI based call blocking
SCN fallback over PSTN
 
Upvote 0 Downvote
I Have SBC But In My Case, I Have No Access To ISP Is Responsible For It
Should I Engage Them In My Problem ??
 
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