AvayaCiscoAdmin
Technical User
Hi,
We are using Avaya Aura CM 6.3 and voicemail is Asterisk.
When I dial the mail VM, I get a dialling-error tone.I don't know if the Asterisk VM has ever worked. I'm trying to figure out what is wrong.
The Coverage-Path, aar analysis, hunt-group, signalling group ,trunk, and node-names all look OK to me , but these are some things that don't look right:
1. In System Manager, Location 1 is defined for our main site but there is no Location defined for the Astersik.
2. In System Manager, there is no Entity Link for the SIP trunk between Avaya CM and Asterisk
3. In System Manager there is no Domain defined for the Asterisk VM.
4. In Asterisk, in extensions.conf, the main voicemail phone number does not appear to be configured.
So my questions at this point are:
a) Does the SIP Trunk require it's own location in System Manager?
b) Does the SIP Trunk require an Entity Link in System Manager?
c) In System Manager, does a Domain need to be defined for the Asterisk?
d) Does the main VM phone number get defined in extensions.conf and if so, how?
Thanks for any help with this.
We are using Avaya Aura CM 6.3 and voicemail is Asterisk.
When I dial the mail VM, I get a dialling-error tone.I don't know if the Asterisk VM has ever worked. I'm trying to figure out what is wrong.
The Coverage-Path, aar analysis, hunt-group, signalling group ,trunk, and node-names all look OK to me , but these are some things that don't look right:
1. In System Manager, Location 1 is defined for our main site but there is no Location defined for the Astersik.
2. In System Manager, there is no Entity Link for the SIP trunk between Avaya CM and Asterisk
3. In System Manager there is no Domain defined for the Asterisk VM.
4. In Asterisk, in extensions.conf, the main voicemail phone number does not appear to be configured.
So my questions at this point are:
a) Does the SIP Trunk require it's own location in System Manager?
b) Does the SIP Trunk require an Entity Link in System Manager?
c) In System Manager, does a Domain need to be defined for the Asterisk?
d) Does the main VM phone number get defined in extensions.conf and if so, how?
Thanks for any help with this.