sip sig and trunk group issue

[dmouge]

Hi,

I have been creating a sig group SIP and a trunk group with ip trunk but during my test i have delete the sig wo having the trunk group removed... and now the port assign to that trunk group are blocked and i cannot change/remove/busy the trunk group the pbx tell me Error encountered, can't complete request

Is anyone faced this issue before?

Thanks

 

[YeOldPhoneGuy]

Remove the members from the trunk group. Then delete the trunk group.

Me

 

[dmouge]

Hi,

well I can;t access the trunk group even doing a change is giving this error so i can't remove the members before the deletion.

DM

 

[Tolson]

It sound like you have corruption with in the system, you need to get ahold of Avaya and have them clear it.

 

[eltorodeoro]

Have you tried adding the sig grp back in? Try putting it back in, then remove the trunk grp, then sig grp.

 

[dmouge]

Hi,

I followed your suggestion but it was blcoking me.... looks like there is something blocking with the remote server.. so putting another server name then everything was fine and i was able to change and remove my trunk group.... anyway my SIP trunk is not working with asterisk it is impossibel to bring the trunk up....