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SIP Providers in Southeast US

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LRB45

Programmer
Oct 5, 2005
157
US
We are looking at switching from One of the "Big" carriers to a SIP service to try and save some costs. Does anyone have a recommendation for a good Provider in the Florida area.
Any thoughts on why not to switch is also appreciated.

Thanks
 
the reason not to switch to full SIP is the same why you should have analog backup lines for a PRI, if the one connection you have goes down you are without lines in that case your Internet connection. I know some of our customers have cable and DsL as backup for the SIP lines but an analog line is always a good idea for 911 calls and power outages that last a long time (remember August 14th 2003)with the SIP provider I am sorry I have no idea about Florida
this has some VoIp providers on it including apparently in Pensacola which would be your neck of the woods.

Joe W.

FHandw., ACS

If you can't be good, be good at it!
 
@westi, in most metro areas in the US the major (CLEC) carriers deliver all new service as SIP they will then dump that into a router/IAD and deliver it as analog or T1/PRI. I can probably count the number of times I've done a traditional/true PRI in the past year on one hand. Everythig else is VoIP with digital or analog handoff. These guys will deliver a dedicated IP only T1 or HDSL to save copper pairs.

@LRB45 if you are looking for an ITSP (SIP only, you provide the Internet connection) It doesn't really matter who you go with. I've had very good luck with Flowroute.

If you are looking for a traditional carrier, the "big" SIP providers to check are
XO
Paetec
Cbeyond

We probably do 30-40% of our new installs as 100% SIP without issue. I'm not quite sure why people see the benefit in SIP from a traditional carrier other than they can get more channels out of a single circuit than with a PRI but few order more than 23 anyway.


Kyle Holladay
ACA-I, ACA Call Center, ACS-I, ACS-M, TIA-CTP, MCP/MCTS Exchange 2007
ACE Implement: IP Office

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford
 
@kholladay
I feel so behind the times when I hear that, here it is so far still the old traditional T1 boxes for any PRI. We have very few customers that actually use SIP and the very first one I installed was my home (I am glad it was not on a customer site because first time SIP was a learning curve for me)
people think they save money with SIP and it is possible to do so with cheap SIP providers but as always "you get what you pay for" I have intermittent lousy connections on my SIP but for a base price of $2.50 who will complain.

Joe W.

FHandw., ACS

If you can't be good, be good at it!
 
I agree Joe. I will say that at my home I have a dedicated DSL ($39/month) and a block of DID from Flowroute (<$20/month) and the service is rock solid. That being said would I recommend this as an alternative to someone wanting a PRI...HECK NO! But as a way to add numbers from other areas, i.e. a remote user with a VPN phone who wants a local phone number, it works quite well.

Kyle Holladay
ACA-I, ACA Call Center, ACS-I, ACS-M, TIA-CTP, MCP/MCTS Exchange 2007
ACE Implement: IP Office

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford
 
@kholladay: Does MOH stink at your installs where the CLEC brings the PRI via SIP?

I have a provider use SIP internally on their loop between the CO and the Cisco IAD. MOH sounds terrible on outside calls. It is fine for internal users and at *34. I have not gotten an concrete answer or solution from the CLEC.

In fact, we are requesting traditional PRIs for clients that use MOH since then. And we get very little resistance from the CLEC engineers. Sales guys yes, engineers no.
 
@fshaw, we had the same problem with MOH. The most used CLEC in this area is Nuvox. It was a release issue in the Cisco IAD. Once they upgrade the firmware, it was magically fixed.
 
I would check out as kholladay suggested, XO and Paetec, both are solid companies and most other providers here in the Tampa Bay area are piggybacking on XO's backbone.



Twist

===========================================
Everything will be OK in the end.
If it's not OK, then it's not the end
 
I have not had any complaints about MoH on VoIP PRI circuits. I'm interested to know if you use external MoH or the internal .wav file. We use the holdmusic.wav that I have posted on my site ( ) for 99% of our installs and we always load it on a Compact Flash card.

Kyle Holladay
ACA-I, ACA Call Center, ACS-I, ACS-M, TIA-CTP, MCP/MCTS Exchange 2007
ACE Implement: IP Office

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford
 
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