Sip problem to install with Iristel

[MikeSide]

Hi guys

I'm trying to install a test sip line here on my office from Iristel and i have a problem.
After all the configuration, seems look good. I can reveive incomming call perfectly but outgoing call are incompatible. The technician on Iristel dont find the problem and i begin to walk around now... there a trace of outgoing call


13-06-20 17:40:30-354ms Ligne = 18, Canal = 1, Message SIP = Invite, Réf. de l'appel = 46, Direction = Du commutateur, De = 15149078573@iristel.net, À = 5144983030@iristel.net
13-06-20 17:40:30-381ms Ligne = 18, Canal = 1, Message SIP = Response, Réf. de l'appel = 46, Direction = Vers le commutateur, De = 15149078573@iristel.net, À = 5144983030@iristel.net, Réponse = 100 Trying
13-06-20 17:40:30-388ms Ligne = 18, Canal = 1, Message SIP = Response, Réf. de l'appel = 46, Direction = Vers le commutateur, De = 15149078573@iristel.net, À = 5144983030@iristel.net, Réponse = 604 Does Not Exist Anywhere
13-06-20 17:40:30-391ms Ligne = 18, Canal = 1, Message SIP = Ack, Réf. de l'appel = 46, Direction = Du commutateur, De = 15149078573@iristel.net, À = 5144983030@iristel.net



********** Warning: Logging to Screen Started **********
4143147mS CMCallEvt: 0.1221.0 -1 BaseEP: NEW CMEndpoint f5046230 TOTAL NOW=1 CALL_LIST=0
4143147mS CMCallEvt: 0.1221.0 -1 Mike Cote.-1: NEW CMExtnEndpoint f5046230, Name=Mike Cote, Extn=262, Phys Extn=262
4143147mS CMCallEvt: CREATE CALL:65 (f5062408)
4143147mS CMCallEvt: 0.1222.0 -1 BaseEP: NEW CMEndpoint f5060f38 TOTAL NOW=2 CALL_LIST=0
4143150mS CMCallEvt: 0.1221.0 65 Mike Cote.0: StateChange: END=A CMCSIdle->CMCSDialInitiated
4143151mS CMTARGET: 0.1221.0 65 Mike Cote.0: LOOKUP CALL ROUTE: type=100 called_party= sub= calling=262 dir=out complete=0 ses=0
4143151mS CMTARGET: 0.1221.0 65 Mike Cote.0: ADD TARGET (N): number= type=100 depth=1 nobar=1 setorig=1 ses=0
4143152mS CMCallEvt: 0.1221.0 65 Mike Cote.0: StateChange: END=A CMCSDialInitiated->CMCSDialling
4143153mS CMTARGET: 0.1221.0 65 Mike Cote.0: Setting Hard Timer 4000
4143153mS CMTARGET: 0.1221.0 65 Mike Cote.0: LOOKUP CALL ROUTE: type=100 called_party=8 sub= calling=262 dir=out complete=0 ses=0
4143154mS CMTARGET: 0.1221.0 65 Mike Cote.0: ADD TARGET (N): number=8 type=100 depth=1 nobar=1 setorig=1 ses=0
4143155mS CD: CALL: 0.1221.0 BState=Idle Cut=0 Music=0.0 Aend="Mike Cote(262)" (2.17) Bend="" [] (0.0) CalledNum=8 () CallingNum=262 (Mike Cote) Internal=1 Time=8 AState=Dialling
4143381mS RES: Thu 20/6/2013 17:52:47 FreeMem=58732388 58103780(1) CachedMem=628608 CMMsg=9(12) Buff=5200 1406 998 12418 5 Links=30264 BTree=0 CPU=10/15/9269/20763/22475/1
4143381mS RES2: IP 500 V2 8.1(69) Tasks=54 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=81 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=3 SSA=2 TCP=23 TAPI=2 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034
4143381mS RES4: XML MemObjs=45 PoolMem=2097152(1) FreeMem=2082064(1)
4143487mS CMTARGET: 0.1221.0 65 Mike Cote.0: Setting Hard Timer 4000
4143487mS CMTARGET: 0.1221.0 65 Mike Cote.0: LOOKUP CALL ROUTE: type=100 called_party=85 sub= calling=262 dir=out complete=0 ses=0
4143487mS CMTARGET: 0.1221.0 65 Mike Cote.0: ADD TARGET (N): number=85 type=100 depth=1 nobar=1 setorig=1 ses=0
4143676mS CMTARGET: 0.1221.0 65 Mike Cote.0: Setting Hard Timer 4000
4143676mS CMTARGET: 0.1221.0 65 Mike Cote.0: LOOKUP CALL ROUTE: type=100 called_party=851 sub= calling=262 dir=out complete=0 ses=0
4143676mS CMTARGET: 0.1221.0 65 Mike Cote.0: ADD TARGET (N): number=851 type=100 depth=1 nobar=1 setorig=1 ses=0
4143849mS CMTARGET: 0.1221.0 65 Mike Cote.0: Setting Hard Timer 4000
4143850mS CMTARGET: 0.1221.0 65 Mike Cote.0: LOOKUP CALL ROUTE: type=100 called_party=8514 sub= calling=262 dir=out complete=0 ses=0
4143850mS CMTARGET: 0.1221.0 65 Mike Cote.0: ADD TARGET (N): number=8514 type=100 depth=1 nobar=1 setorig=1 ses=0
4144099mS CMTARGET: 0.1221.0 65 Mike Cote.0: Setting Hard Timer 4000
4144100mS CMTARGET: 0.1221.0 65 Mike Cote.0: LOOKUP CALL ROUTE: type=100 called_party=85144 sub= calling=262 dir=out complete=0 ses=0
4144100mS CMTARGET: 0.1221.0 65 Mike Cote.0: ADD TARGET (N): number=85144 type=100 depth=1 nobar=1 setorig=1 ses=0
4144302mS Stun: Creating STUNClient to resolve binding for 192.168.150.250:5005, server 217.10.68.152:3478
4144302mS Stun: Creating STUNUdpClient port 5005 address f5004480
4144302mS Stun: StunClient: ResolveIPAndPort 192.168.150.250:5005
4144337mS CMTARGET: 0.1221.0 65 Mike Cote.0: Setting Hard Timer 4000
4144337mS CMTARGET: 0.1221.0 65 Mike Cote.0: LOOKUP CALL ROUTE: type=100 called_party=851449 sub= calling=262 dir=out complete=0 ses=0
4144337mS CMTARGET: 0.1221.0 65 Mike Cote.0: ADD TARGET (N): number=851449 type=100 depth=1 nobar=1 setorig=1 ses=0
4144448mS Stun: Response To Enquiry is: 69.70.143.186:5005
4144448mS H323Evt: GK: stQosStunResponse, discovered 69.70.143.186:5005
4144448mS Stun: ~STUNClient 192.168.150.250:5005
4144574mS CMTARGET: 0.1221.0 65 Mike Cote.0: Setting Hard Timer 4000
4144575mS CMTARGET: 0.1221.0 65 Mike Cote.0: LOOKUP CALL ROUTE: type=100 called_party=8514498 sub= calling=262 dir=out complete=0 ses=0
4144575mS CMTARGET: 0.1221.0 65 Mike Cote.0: ADD TARGET (N): number=8514498 type=100 depth=1 nobar=1 setorig=1 ses=0
4145074mS CMTARGET: 0.1221.0 65 Mike Cote.0: Setting Hard Timer 4000
4145074mS CMTARGET: 0.1221.0 65 Mike Cote.0: LOOKUP CALL ROUTE: type=100 called_party=85144983 sub= calling=262 dir=out complete=0 ses=0
4145074mS CMTARGET: 0.1221.0 65 Mike Cote.0: ADD TARGET (N): number=85144983 type=100 depth=1 nobar=1 setorig=1 ses=0
4145337mS CMTARGET: 0.1221.0 65 Mike Cote.0: Setting Hard Timer 4000
4145337mS CMTARGET: 0.1221.0 65 Mike Cote.0: LOOKUP CALL ROUTE: type=100 called_party=851449830 sub= calling=262 dir=out complete=0 ses=0
4145337mS CMTARGET: 0.1221.0 65 Mike Cote.0: ADD TARGET (N): number=851449830 type=100 depth=1 nobar=1 setorig=1 ses=0
4145586mS CMTARGET: 0.1221.0 65 Mike Cote.0: Setting Hard Timer 4000
4145587mS CMTARGET: 0.1221.0 65 Mike Cote.0: LOOKUP CALL ROUTE: type=100 called_party=8514498303 sub= calling=262 dir=out complete=0 ses=0
4145587mS CMTARGET: 0.1221.0 65 Mike Cote.0: ADD TARGET (N): number=8514498303 type=100 depth=1 nobar=1 setorig=1 ses=0
4145812mS CMTARGET: 0.1221.0 65 Mike Cote.0: Setting Hard Timer 4000
4145812mS CMTARGET: 0.1221.0 65 Mike Cote.0: LOOKUP CALL ROUTE: type=100 called_party=85144983030 sub= calling=262 dir=out complete=0 ses=0
4145812mS CMTARGET: 0.1221.0 65 Mike Cote.0: ADD TARGET (N): number=85144983030 type=100 depth=1 nobar=1 setorig=1 ses=0
4146207mS H323Evt: Shared tcp socket for line 17 disconnected
4149812mS CMTARGET: 0.1221.0 65 Mike Cote.0: TimerExpired cause=CMTCDelayedProcessing
4149812mS CMTARGET: 0.1221.0 65 Mike Cote.0: LOOKUP CALL ROUTE: type=100 called_party=85144983030 sub= calling=262 dir=out complete=1 ses=0
4149812mS CMTARGET: 0.1221.0 65 Mike Cote.0: ADD TARGET (N): number=85144983030 type=100 depth=1 nobar=1 setorig=1 ses=0
4149813mS CMTARGET: 0.1221.0 65 Mike Cote.0: SYS SC: 85144983030 3 5144983030 sc=type=Dial code=8N;, num=Ns"@iristel.net" callinfop->sending_complete=1 secondary_dialtone=
4149813mS CMARS: FindActiveARSByGroupID GroupID=18 - Not Found
4149813mS CMLRQ: FindActiveLRQByGroupID GroupID=18 - Not Found
4149814mS Sip: SIPTrunks: Make Target voip, line group id is 18 and ip 209.58.101.235
4149814mS CMMap: a=2.18 b=0.0 Mapper::AllocateCodec allocated CMRTVocoder resource busy 1, total 20
4149815mS Sip: License, Valid 1, Available 10, Consumed 0
4149815mS CMCallEvt: 0.1223.0 -1 BaseEP: NEW CMEndpoint f4ffeff0 TOTAL NOW=3 CALL_LIST=1
4149815mS Sip: SIPDialog f4ffdaf8 created, size 1
4149816mS Stun: Info: media ports will be mapped with STUN.
4149821mS CMTARGET: DIAL LINE: 65 GROUP = 18 SUCCESS = f4ffeff0
4149821mS CMTARGET: 0.1221.0 65 Mike Cote.0: INITIAL TARGETING SUCCEEDED
4149821mS CMTARGET: 0.1221.0 65 Mike Cote.0: GetNoAnswerTimer:15
4149822mS CMCallEvt: 0.1221.0 65 Mike Cote.0: StateChange: END=A CMCSDialling->CMCSDialled
4149823mS CMCallEvt: 0.1222.0 65 TargetingEP: StateChange: END=B CMCSIdle->CMCSOffering
4149824mS CMCallEvt: 18.1223.0 65 SIPTrunk Endpoint: StateChange: END=T CMCSIdle->CMCSOffering
4149825mS CMLineTx: v=0
CMSetup
Line: type=SIPLine 18 Call: lid=18 id=1223 in=0
Called[5144983030] Type=Default (100) Reason=CMDRdirect SndComp Calling[@iristel.net] Type=Default Plan=Unknown
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
IE CMIEFastStartInfoData (6) 6 item(s)
IE CMIERespondingPartyName (228)(Type=CMNameDefault) name=Mike Cote
IE CMIERespondingPartyKName (229)(Type=CMNameDefault) name=Mike Cote
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:101 N:100 R:4) number=262
IE CMIEDeviceDetail (231) LOCALE=frc HW=15 VER=8 class=CMDeviceStdPhone type=109 number=29 channel=0 rx_gain=32 tx_gain=32 ep_callid=1221 ipaddr=192.168.150.250 apps=8
IE CMIEMohSourceId (247) MOH Source = 255
IE CMIESecurityData (253) 2 item(s)
Display [??>5144983030]
Timed: 20/06/13 17:52
Locale: frc
4149825mS Stun: Creating STUNClient to resolve binding for 192.168.150.250:6000, server 217.10.68.152:3478
4149825mS Stun: Creating STUNUdpClient port 6000 address f5004408
4149825mS Stun: StunClient: ResolveIPAndPort 192.168.150.250:6000
4149825mS Stun: Creating STUNClient to resolve binding for 192.168.150.250:6001, server 217.10.68.152:3478
4149826mS Stun: Creating STUNUdpClient port 6001 address f50100b0
4149826mS Stun: StunClient: ResolveIPAndPort 192.168.150.250:6001
4149826mS CD: CALL: 0.1221.0 BState=Idle Cut=1 Music=0.0 Aend="Mike Cote(262)" (2.17) Bend="Line 18" [Line 18] (0.0) CalledNum=85144983030 () CallingNum=262 (Mike Cote) Internal=0 Time=6679 AState=Dialled
4149881mS RES: Thu 20/6/2013 17:52:54 FreeMem=58712692 58103780(1) CachedMem=608912 CMMsg=9(12) Buff=5200 1407 998 12418 5 Links=30214 BTree=0 CPU=2/5/9269/21114/22475/1
4149881mS RES2: IP 500 V2 8.1(69) Tasks=54 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=89 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=3 SSA=2 TCP=22 TAPI=2 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034
4149881mS RES4: XML MemObjs=45 PoolMem=2097152(1) FreeMem=2082064(1)
4149972mS Stun: Response To Enquiry is: 69.70.143.186:6000
4149972mS Sip: CMMediaSTUNFilter::callback_received addr f59dd9f0 (rtp f59dd9f0 rtcp f59f3dd8) rec rtp 0 rtcp 0 video rtp 1 video rtcp 1
4149975mS Stun: Response To Enquiry is: 69.70.143.186:6001
4149975mS Sip: CMMediaSTUNFilter::callback_received addr f59f3dd8 (rtp f59dd9f0 rtcp f59f3dd8) rec rtp 1 rtcp 0 video rtp 1 video rtcp 1
4149976mS Sip: CMMediaSTUNFilter substituting
4149977mS Sip: 18.1223.0 65 SIPTrunk Endpoint(f4ffeff0) received CMSetup
4149977mS Sip: 18.1223.0 65 SIPTrunk Endpoint(f4ffdaf8) CMSetup received, owner f500068c, dialog f4ffdaf8, dialling 5144983030
4149978mS Sip: 18.1223.0 65 SIPTrunk Endpoint(f4ffdaf8) Using Responding Party Number: user Mike Cote
4149979mS Sip: 18.1223.0 65 SIPTrunk Endpoint(f4ffdaf8) SetLocalRTPAddress to 69.70.143.186:6000
4149979mS Sip: 18.1223.0 65 SIPTrunk Endpoint(f4ffdaf8) SdpClone
4149980mS Sip: 18.1223.0 65 SIPTrunk Endpoint(f4ffdaf8) INVITE (method) SENT TO 209.58.101.236:5060 (reg required 0 registered 0)
4149980mS SIP Call Tx: 18
INVITE sip:5144983030@iristel.net SIP/2.0
Via: SIP/2.0/UDP 69.70.143.186:5060;rport;branch=z9hG4bK88bfd2fd7827f090914d0adc662a8bf8
From: "15149078573" <sip:15149078573@iristel.net>;tag=b15062befb011a6e
To: <sip:5144983030@iristel.net>
Call-ID: 505e98e1e32df157d5d4013c94b231d1
CSeq: 22474179 INVITE
Contact: "15149078573" <sip:15149078573@69.70.143.186:5060;transport=udp>
Max-Forwards: 70
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, UPDATE
Content-Type: application/sdp
Supported: timer
User-Agent: IP Office 8.1 (69)
Content-Length: 251

v=0
o=UserA 155745338 2330560116 IN IP4 69.70.143.186
s=Session SDP
c=IN IP4 69.70.143.186
t=0 0
m=audio 6000 RTP/AVP 0 18 101
a=rtpmap:0 PCMU/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
4149981mS SIP Tx: UDP 192.168.150.250:5060 -> 209.58.101.236:5060

4149981mS Sip: 18.1223.0 65 SIPTrunk Endpoint(f4ffdaf8) UpdateSIPCallState SIPDialog::INITIAL(0) -> SIPDialog::INVITE_SENT(1)
4149982mS Sip: 18.1223.0 65 SIPTrunk Endpoint(f4ffdaf8) UpdateSDPState SIPDialog::IDLE(0) -> SIPDialog::OFFER_SENT(1)
4150008mS SIP Rx: UDP 209.58.101.236:39442 -> 192.168.150.250:5060

4150010mS Sip: Find End Point 18.1223.0 65 SIPTrunk Endpoint (f4ffeff0) Sip CallId 505e98e1e32df157d5d4013c94b231d1
4150010mS SIP Call Rx: 18
SIP/2.0 100 Trying
Via:SIP/2.0/UDP 69.70.143.186:5060;branch=z9hG4bK88bfd2fd7827f090914d0adc662a8bf8;rport
From:"15149078573"<sip:15149078573@iristel.net>;tag=b15062befb011a6e
To:<sip:5144983030@iristel.net>
Call-ID:505e98e1e32df157d5d4013c94b231d1
CSeq:22474179 INVITE
Content-Length:0

4150010mS Sip: 18.1223.0 65 SIPTrunk Endpoint(f4ffdaf8) Process SIP response dialog f4ffdaf8, method INVITE, CodeNum 100 in state SIPDialog::INVITE_SENT(1)
4150011mS CMLineRx: v=0
CMProceeding
Line: type=SIPLine 18 Call: lid=18 id=1223 in=0
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:0 N:100 R:4) number=85144983030
IE CMIEDeviceDetail (231) LOCALE=frc HW=15 VER=8 class=CMDeviceSIPTrunk type=0 number=18 channel=1 rx_gain=32 tx_gain=32 ep_callid=1223 ipaddr=192.168.150.250 apps=8
4150011mS CMCallEvt: 0.1222.0 65 TargetingEP: RequestEnd 18.1223.0 65 SIPTrunk Endpoint
4150011mS CMTARGET: 0.1221.0 65 Mike Cote.0: CancelTimer CMTCNoAnswerTimeout
4150012mS CMCallEvt: 0.1222.0 -1 BaseEP: DELETE CMEndpoint f5060f38 TOTAL NOW=2 CALL_LIST=1
4150012mS CMCallEvt: 18.1223.0 65 SIPTrunk Endpoint: StateChange: END=B CMCSOffering->CMCSAccept
4150014mS Sip: 18.1223.0 65 SIPTrunk Endpoint(f4ffdaf8) UpdateSIPCallState SIPDialog::INVITE_SENT(1) -> SIPDialog::INV_PROV_RESP_RCVD(5)

4150016mS Sip: Find End Point 18.1223.0 65 SIPTrunk Endpoint (f4ffeff0) Sip CallId 505e98e1e32df157d5d4013c94b231d1
4150017mS SIP Call Rx: 18
SIP/2.0 604 Does not exist anywhere
Via:SIP/2.0/UDP 69.70.143.186:5060;branch=z9hG4bK88bfd2fd7827f090914d0adc662a8bf8;rport
From:"15149078573"<sip:15149078573@iristel.net>;tag=b15062befb011a6e
To:<sip:5144983030@iristel.net>;tag=849286510-1371765312770
Call-ID:505e98e1e32df157d5d4013c94b231d1
CSeq:22474179 INVITE
Content-Length:0

4150017mS Sip: 18.1223.0 65 SIPTrunk Endpoint(f4ffdaf8) Process SIP response dialog f4ffdaf8, method INVITE, CodeNum 604 in state SIPDialog::INV_PROV_RESP_RCVD(5)
4150018mS Sip: 18.1223.0 65 SIPTrunk Endpoint(f4ffdaf8) ExtractContactFromMessage: cannot get Contact Header 2012
4150018mS Sip: 18.1223.0 65 SIPTrunk Endpoint(f4ffdaf8) UpdateSIPCallState SIPDialog::INV_PROV_RESP_RCVD(5) -> SIPDialog::INV_FINAL_RESP_RCVD(16)
4150018mS Sip: 18.1223.0 65 SIPTrunk Endpoint(f4ffdaf8) SendSIPRequest: ACK SENT TO 209.58.101.236 5060
4150019mS SIP Call Tx: 18
ACK sip:5144983030@iristel.net SIP/2.0
Via: SIP/2.0/UDP 69.70.143.186:5060;rport;branch=z9hG4bK88bfd2fd7827f090914d0adc662a8bf8
From: "15149078573" <sip:15149078573@iristel.net>;tag=b15062befb011a6e
To: <sip:5144983030@iristel.net>;tag=849286510-1371765312770
Call-ID: 505e98e1e32df157d5d4013c94b231d1
CSeq: 22474179 ACK
Max-Forwards: 70
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, UPDATE
User-Agent: IP Office 8.1 (69)
Content-Length: 0

4150020mS Sip: 18.1223.0 65 SIPTrunk Endpoint(f4ffdaf8) UpdateSIPCallState SIPDialog::INV_FINAL_RESP_RCVD(16) -> SIPDialog::FINAL(27)
4150021mS CMLineRx: v=0
CMReleaseComp
Line: type=SIPLine 18 Call: lid=18 id=1223 in=0
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:0 N:100 R:4) number=85144983030
IE CMIEDeviceDetail (231) LOCALE=frc HW=15 VER=8 class=CMDeviceSIPTrunk type=0 number=18 channel=1 rx_gain=32 tx_gain=32 ep_callid=1223 ipaddr=192.168.150.250 apps=8
Cause=1, Unallocated (unassigned) number
4150021mS CMCallEvt: 18.1223.0 65 SIPTrunk Endpoint: StateChange: END=B CMCSAccept->CMCSCompleted
4150023mS PRN: CDR - TCPSend maxqueuesize=500 framecount=500 operational=0
4150025mS CMLOGGING: CALL:2013/06/2017:52,00:00:00,000,262,O,5144983030,85144983030,MikeCote,,,0,,""n/a,0
4150025mS CD: CALL: 0.1221.0 BState=Disconnecting Cut=1 Music=0.0 Aend="Mike Cote(262)" (2.17) Bend="Line 18" [Line 18] (0.0) CalledNum=5144983030 () CallingNum=262 (Mike Cote) Internal=0 Time=6878 AState=Dialled
4150025mS CD: CALL: 0.1221.0 Deleted
4150027mS CMCallEvt: 0.1221.0 -1 Mike Cote.0: StateChange: END=X CMCSDialled->CMCSCompletedTone
4150028mS Sip: 18.1223.0 -1 SIPTrunk Endpoint(f4ffdaf8) KeepDlgOnCmCallLost SIPDialog::FINAL
4150028mS Sip: SIPDialog f4ffdaf8 destroyed, size 0
4150028mS CMCallEvt: 18.1223.0 -1 SIPTrunk Endpoint: StateChange: END=X CMCSCompleted->CMCSDelete
4150029mS CMCallEvt: END CALL:65 (f5062408)
4150030mS Sip: ~SipTrunkEndpoint 18.1223.0 -1 SIPTrunk Endpoint
4150030mS Stun: ~STUNClient 192.168.150.250:6000
4150030mS Stun: ~STUNClient 192.168.150.250:6001
4150031mS CMCallEvt: 18.1223.0 -1 BaseEP: DELETE CMEndpoint f4ffeff0 TOTAL NOW=1 CALL_LIST=0
4150032mS CMMap: a=21.7 b=0.0 DTMF::AllocateRAS allocated CMRTTonegen resource busy 5, total 8
4150032mS CMMap: a=21.7 b=1.255 T
4150032mS CMMap: a=21.7 b=2.17 M22
4150033mS CMMap: a=2.18 b=0.0 Mapper::FreeCodec freed CMRTVocoder resource busy 0, total 20
4150916mS PRN: No Transport for 4546300a
4150916mS PRN: IKEfindPolicy: Don't know peer
4150916mS PRN: IKE:rcsIKEMessage Problem processing peer message

********** Warning: Logging to Screen Stopped **********

 

[Westi]

Just glancing at the trace I think you are trying to call out with the DNS entry but IPO can't do DNS
change your ITSP proxy address in the transport tab to their IP address and try again

Joe W.

FHandw, ACSS (SME), ACIS (SME)

http://convergednetworks.ca

Interrupt the silence only if you improve it by saying something, otherwise be quiet and everybody will be grateful.

 

[MikeSide]

i do and still error 604...

 

[Westi]

do you dial with a shortcode out?
N;
dial
N"@123.123.123.123"
line id of you SIP trunk?

or are you going through the ARS?

Joe W.

FHandw, ACSS (SME), ACIS (SME)

http://convergednetworks.ca

Interrupt the silence only if you improve it by saying something, otherwise be quiet and everybody will be grateful.

 

[MikeSide]

i have try both now by ARS but i have try

8N;
Dial
N"@XXX.XXX.XXX.XXX"
Line 18

 

[Westi]

the IP address would be 209.58.101.236 which is iristel.net
and the same should be in your proxy address in the trunk, is your checkmark in the LAN - VoIP tab for SIP trunk enable (should be because it works incoming) and SIP gateway in?

Joe W.

FHandw, ACSS (SME), ACIS (SME)

http://convergednetworks.ca

Interrupt the silence only if you improve it by saying something, otherwise be quiet and everybody will be grateful.

 

[MikeSide]

On the LAN the sip trunk and registrar are check
Enable Nat
Port range 6000 to 60000 RTP Open udp on the router
Port 5060 to 5065 are open
Port 3478 Are open for Stun
I use STUN on full cone nat
SIP REGISTRAR DOMAIN NAME : My public ip adress
DNS SERVER : 8.8.8.8

SIP LINE CONFIGURATION
LINE : 18
ITSP : iristel.net
IN SERVICE
CHECK OOS
REQUEST URI
SEND CALLER ID : NONE
ASSO METHOD : IP ADRESS
CALL ID FROM HEADER : CHECK
ITSP PROXY ADRESS : 209.58.101.236
LAYER FOR PROTOCOL UDP / USE NETWORK TOPOLOGY LAN 1

SIP URI
LOCAL URI : 15149078573
CONTACT : 15149078573
NAME : 15149078573
PAI : NONE
REGISTRATION : NONE
RE-INVITE UNSUPORTED : UNCHECK

SHORTCODE
8N;
DIAL
N"@209.58.101.236"
LINE 18

Maybe that can help
The guys on iristel told me that a INVITE ISSUE i need to fix...

 

[Westi]

that could be the reinvite on the trunk
try and change it to whatever it s not at the moment.

I doubt that it is a router issue because you can receive calls it is probably just a setting in the trunk

Joe W.

FHandw, ACSS (SME), ACIS (SME)

http://convergednetworks.ca

Interrupt the silence only if you improve it by saying something, otherwise be quiet and everybody will be grateful.

 

[MikeSide]

That the guy from iristel ask me to desactivate the re-invite.

The technician of iristel send me that information but im a little bit confuse about that. Im gonna try to pass without the stun to see what happen ...



As per our phone conversation I have managed to identify the issue with the outgoing calls.

Below you have 2 INVITEs packets. The first one is the correct format how it should be sent from your AVAYA IP Office 500 device and the second one is how we it was sent in the capture we did earlier today.

I have highlighted with bold and red where the change should be done (how it should be sent), also with bold black how is now set.

INVITE sip:5144983030@iristel.net SIP/2.0
Via: SIP/2.0/UDP 69.70.143.186:5060;rport;branch=z9hG4bK4bf22b28293160c919875dc844758290
From: "15149078573" <sip:15149078573@69.70.143.186>;tag=a13be535f11da64a
To: <sip:5144983030@iristel.net>
Call-ID: fe906511358bc4e19187e700e5a14f8c
CSeq: 2043658205 INVITE
Contact: "15149078573" <sip:15149078573@69.70.143.186:5060;transport=udp>
Max-Forwards: 70
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, UPDATE
Content-Type: application/sdp
Supported: timer
User-Agent: IP Office 8.1 (69)
Content-Length: 252

INVITE sip:5144983030@iristel.net SIP/2.0
Via: SIP/2.0/UDP 69.70.143.186:5060;rport;branch=z9hG4bK4bf22b28293160c919875dc844758290
From: "15149078573" <sip:15149078573@iristel.net>;tag=a13be535f11da64a
To: <sip:5144983030@iristel.net>
Call-ID: fe906511358bc4e19187e700e5a14f8c
CSeq: 2043658205 INVITE
Contact: "15149078573" <sip:15149078573@69.70.143.186:5060;transport=udp>
Max-Forwards: 70
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, UPDATE
Content-Type: application/sdp
Supported: timer
User-Agent: IP Office 8.1 (69)
Content-Length: 252

 

[tlpeter]

It seems to be a DNS problem as mentioned before


BAZINGA!

I'm not insane, my mother had me tested!

 

[MikeSide]

Ok but I have enter a DNS on the IP office and put the IP Adress on the proxy itsp and not iristel.net, what can i do more ?

 

[Westi]

the DNS entry in the IPO is only to supply it in case the IPO is the DHCP server and devices need the information. The IPO cannot do DNS lookups (yes we all want it since 2005 but Avaya is not that fast)
Check where else you have the name entered in the SIP entries (trunk shortcodes etc)

Joe W.

FHandw, ACSS (SME), ACIS (SME)

http://convergednetworks.ca

Interrupt the silence only if you improve it by saying something, otherwise be quiet and everybody will be grateful.

 

[amriddle01]

Westi, it does do DNS lookups, our SIP trunks run purely off the domain name of the provider...nowehere do we enter the address and it resolves it fine, same goes for NTP settingas we use uk.pool.ntp.org and it resolves the address just fine



"No problem monkey socks

 

[Westi]

ahhhhh they never told me that ;-)

so if it does DNS lookups why do we enter the IP address in all SIP trunks?

Joe W.

FHandw, ACSS (SME), ACIS (SME)

http://convergednetworks.ca

Interrupt the silence only if you improve it by saying something, otherwise be quiet and everybody will be grateful.

 

[amriddle01]

You might, I don't... just the domain name, that's it. I don't even put it in the shortcode as it isn't required there either, it gets added automatically by the system from the resolved name



"No problem monkey socks

 

[MikeSide]

so,

if i understand,

i suppose to enter the in the domain name : iristel.net

and my shortcode need to be

8N
Dial
N
Line 18

And not

8N
Dial
N"@AdressIPprovider"
Line 18

That we talking about ?

 

[Westi]

I think for the DNS to work it would need to go through the ARS

but seems this morning I am out to lunch so anybody can confirm pls

Joe W.

FHandw, ACSS (SME), ACIS (SME)

http://convergednetworks.ca

Interrupt the silence only if you improve it by saying something, otherwise be quiet and everybody will be grateful.

 

[amriddle01]

That's what I do yes, but adding the IP address into the shortcode will not stop it working, it works either way, it's just not required as oppose to needs to be removed



"No problem monkey socks

 

[IPOfficeIreland]

Hi Andy

I didn't know that either. I always put in both like Westi. interesting... if you just enter the name does it not use invite x@name rather than resolved invite x@resolved_IP? If that's the case MikeSide will just have to change his short code from N@IP to N@iristel.net. But the FROM address needs to be changed also, not sure why it's showing your public IP. IPO normally sends the sip provider ip in that field. You must have something programmed incorrectly...

Dave

 

[Westi]

the from will show your public IP so that the provider knows where to send the reply to

Joe W.

FHandw, ACSS (SME), ACIS (SME)

http://convergednetworks.ca

Interrupt the silence only if you improve it by saying something, otherwise be quiet and everybody will be grateful.