SIP Phones not Transfering

[BenForMile]

Hi,

I have two sip phones connected to IP Office. A Yealink VP530(extn604) and a Snom 821(extn603). When I try transfer a call I get transferred failed through theses sip phones.

I'm trying to transfers to extension 604. Here is part of the error I'm getting in monitor.

 151592374mS SIP Call Tx: phone
                    SIP/2.0 405 Method Not Allowed
                    Via: SIP/2.0/UDP 192.168.11.114:3072;branch=z9hG4bK-3t6a5fggcplr;rport
                    From: "604" <sip:604@192.168.11.10>;tag=9uy2va29i4
                    To: <sip:601@192.168.11.10;user=phone>;tag=087ab16312d23648
                    Call-ID: 1332ad4f0c3b-tsscd26tscjx
                    CSeq: 6 REFER
                    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, SUBSCRIBE, REGISTER, PUBLISH, UPDATE
                    Supported: timer
                    Server: IP Office 8.1 (4)
                    Content-Length: 0

Any help would be greatly appreciated.

Thank You
Benjamin

 

[BenForMile]

Here a bit more on the monitor log.

 151592369mS SIP Rx: UDP 192.168.11.114:3072 -> 192.168.11.10:5060
                    REFER sip:601@192.168.11.10:5060;transport=udp SIP/2.0
                    Via: SIP/2.0/UDP 192.168.11.114:3072;branch=z9hG4bK-3t6a5fggcplr;rport
                    From: "604" <sip:604@192.168.11.10>;tag=9uy2va29i4
                    To: <sip:601@192.168.11.10;user=phone>;tag=087ab16312d23648
                    Call-ID: 1332ad4f0c3b-tsscd26tscjx
                    CSeq: 6 REFER
                    Max-Forwards: 70
                    Contact: <sip:604@192.168.11.114:3072;line=qnbqjcxw>;reg-id=1
                    Refer-To: sip:603@192.168.11.10;user=phone
                    Referred-By: sip:604@192.168.11.10
                    User-Agent: snom821/8.7.3.7
                    Content-Length: 0
                    
 151592372mS SIP Call Rx: phone
                    REFER sip:601@192.168.11.10:5060;transport=udp SIP/2.0
                    Via: SIP/2.0/UDP 192.168.11.114:3072;branch=z9hG4bK-3t6a5fggcplr;rport
                    From: "604" <sip:604@192.168.11.10>;tag=9uy2va29i4
                    To: <sip:601@192.168.11.10;user=phone>;tag=087ab16312d23648
                    Call-ID: 1332ad4f0c3b-tsscd26tscjx
                    CSeq: 6 REFER
                    Max-Forwards: 70
                    Contact: <sip:604@192.168.11.114:3072;line=qnbqjcxw>;reg-id=1
                    Refer-To: sip:603@192.168.11.10;user=phone
                    Referred-By: sip:604@192.168.11.10
                    User-Agent: snom821/8.7.3.7
                    Content-Length: 0
                    
 151592374mS SIP Call Tx: phone
                    SIP/2.0 405 Method Not Allowed
                    Via: SIP/2.0/UDP 192.168.11.114:3072;branch=z9hG4bK-3t6a5fggcplr;rport
                    From: "604" <sip:604@192.168.11.10>;tag=9uy2va29i4
                    To: <sip:601@192.168.11.10;user=phone>;tag=087ab16312d23648
                    Call-ID: 1332ad4f0c3b-tsscd26tscjx
                    CSeq: 6 REFER
                    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, SUBSCRIBE, REGISTER, PUBLISH, UPDATE
                    Supported: timer
                    Server: IP Office 8.1 (4)
                    Content-Length: 0
                    
 151592374mS SIP Tx: UDP 192.168.11.10:5060 -> 192.168.11.114:3072
                    SIP/2.0 405 Method Not Allowed
                    Via: SIP/2.0/UDP 192.168.11.114:3072;branch=z9hG4bK-3t6a5fggcplr;rport
                    From: "604" <sip:604@192.168.11.10>;tag=9uy2va29i4
                    To: <sip:601@192.168.11.10;user=phone>;tag=087ab16312d23648
                    Call-ID: 1332ad4f0c3b-tsscd26tscjx
                    CSeq: 6 REFER
                    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, SUBSCRIBE, REGISTER, PUBLISH, UPDATE
                    Supported: timer
                    Server: IP Office 8.1 (4)
                    Content-Length: 0

 

[tlpeter]

Do you have call waiting enabled for the users?
If not then you cannot transfer.


BAZINGA!

I'm not insane, my mother had me tested!

 

[BenForMile]

Do I uncheck this on sip users only?

 

[tlpeter]

It needs to be checked.
It is your choice if you want to do this for more then those two sip users.


BAZINGA!

I'm not insane, my mother had me tested!

 

[BenForMile]

Ahh. Thank You.

It's working now. I apologize for misunderstanding your first port.

 

[tlpeter]

It is OK
Glad it is working now.


BAZINGA!

I'm not insane, my mother had me tested!