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SIP LINE IP OFFICE

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Not open for further replies.

MikeSide

Technical User
Jan 8, 2013
112
CA
Hi everyone,

Need your help again, trying to install new sip line on my system, the SIP Line working on my second system use with same model of router (CISCO RVS400) and videotron cable internet... But on my own system, not working.
There the screen on the console


********** SysMonitor v10.1 (65) **********

********** contact made with 192.168.150.252 at 16:42:59 7/5/2013 **********

********** System (192.168.150.252) has been up and running for 4mins and 21secs(261868mS) **********

********** Warning: TEXT File Logging selected **********


********** Warning: TEXT Logging to File STOPPED on 7/5/2013 16:42:59 **********
261868mS PRN: Monitor Started IP=192.168.150.116 IP 500 V2 8.1(52) INFO-Telecom
(IP Office: Supports Unicode, System Locale is default)
261868mS PRN: LAW=U PRI=0, BRI=0, ALOG=12, VCOMP=20, MDM=0, WAN=0, MODU=0 LANM=0 CkSRC=0 VMAIL=1(VER=3 TYP=1) 1-X=1 CALLS=0(TOT=1)
263322mS SIP Tx: UDP 192.168.150.252:5060 -> 68.71.63.38:5060
OPTIONS sip:Unknown@68.71.63.38 SIP/2.0
Via: SIP/2.0/UDP 192.168.150.252:5060;rport;branch=z9hG4bKcb77b5a22bc32033cda22e185343d525
From: <sip:Unknown@68.71.63.38>;tag=9e9e159e18b9ae7a
To: <sip:Unknown@68.71.63.38>
Call-ID: 79acf4e9dd9ba64d1a81cfc14a233b0c
CSeq: 1235366953 OPTIONS
Max-Forwards: 70
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, UPDATE
Supported: timer
User-Agent: IP Office 8.1 (52)
Content-Length: 0

264868mS PRN: +++ START OF ALARM LOG DUMP +++
264868mS PRN: ALARM: 28/11/2011 11:06:30 IP 500 V2 7.0(12) <WATCHDOG> CRIT RAISED addr=00000000 d=0 pc=f00b9b8c f00065d8 f02940c4 f0294090 00000000 00000000
264868mS PRN: ALARM: 21/06/2012 08:03:18 IP 500 V2 7.0(12) <WATCHDOG> CRIT RAISED addr=00000000 d=0 pc=f02d8614 f063fb38 f063c570 f063d0b4 f0892798 f089ff30
264868mS PRN: ALARM: 21/06/2012 08:53:20 IP 500 V2 7.0(12) <WATCHDOG> CRIT RAISED addr=00000000 d=0 pc=f02d8614 f063fb38 f063c570 f063d0b4 f0892798 f089ff30
264868mS PRN: ALARM: 11/07/2012 12:42:15 IP 500 V2 7.0(12) <WATCHDOG> CRIT RAISED addr=00000000 d=0 pc=f02d8614 f063fb38 f063c570 f063d0b4 f0892798 f089ff30
264868mS PRN: ALARM: 15/09/2012 09:38:17 IP 500 V2 7.0(12) <WATCHDOG> CRIT RAISED addr=00000000 d=0 pc=f02d8614 f063fb38 f063c570 f063d0b4 f0892798 f089ff30
264869mS PRN: ALARM: 02/11/2012 14:15:23 IP 500 V2 7.0(12) <DSI Excep> CRIT RAISED addr=00000004 d=5 pc=f03af2a8 f03af1e0 f03aa68c f03acc64 f0498674 f0392c00
264869mS PRN: ALARM: 02/11/2012 14:33:30 IP 500 V2 7.0(12) <DSI Excep> CRIT RAISED addr=00000004 d=5 pc=f03af2a8 f03af1e0 f03aa68c f03acc64 f0498674 f0392c00
264869mS PRN: ALARM: 06/11/2012 16:28:58 IP 500 V2 7.0(12) <DSI Excep> CRIT RAISED addr=00000004 d=5 pc=f03af2a8 f03af1e0 f03aa68c f03acc64 f0498674 f0392c00
264869mS PRN: ALARM: 08/02/2013 17:19:56 IP 500 V2 8.1(52) <DSI Excep> CRIT RAISED addr=00000004 d=5 pc=f03f97c8 f03f9700 f03f3f28 f03f6684 f050fc68 f03db078
264869mS PRN: +++ END OF ALARM LOG DUMP +++
266069mS PRN: +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
266069mS PRN: + loader: 1.32
266069mS PRN: + cpu: id 12 board 4 pld 25 type c10 options a802
266069mS PRN: + cpu: sn 11WZ331005AC
266069mS PRN: + fpga: id 1 issue 0 build 827
266069mS PRN: +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
266070mS PRN: ++++++++++++++++++++ LIST OF MODULES ++++++++++++++++++++
266070mS PRN: +------------------------------------------------------------
266070mS PRN: + Slot 1: Base TCM8 Board=0x01 PLD=0x22
266070mS PRN: + Mezzanine ATM4 Board=0x03 PLD=0x07
266070mS PRN: +------------------------------------------------------------
266070mS PRN: + Slot 2: Base COMBO6210 Board=0x02 PLD=0x04
266070mS PRN: + Mezzanine ATM4 Board=0x08 PLD=0x07
266070mS PRN: +------------------------------------------------------------
266070mS PRN: + Slot 3: Base COMBO6210 Board=0x02 PLD=0x04
266070mS PRN: + Mezzanine ATM4 Board=0x08 PLD=0x07
266070mS PRN: +------------------------------------------------------------
266070mS PRN: + Slot 4: Base NONE
266071mS PRN: + Mezzanine NONE
266071mS PRN: +------------------------------------------------------------
266071mS PRN: +++++++++++++++++ END OF LIST OF MODULES +++++++++++++++
266071mS PRN: +++++++++++++++++ LIST OF MEMORY CARDS ++++++++++++++++++
266071mS PRN: +------------------------------------------------------------
266071mS PRN: + System SD Card: MNTD
266071mS PRN: + CID Register: 0x035344534430344780707e3af400a59d
266071mS PRN: + CSD Register: 0x400e00325b5900001d8a7f800a4040b9
266072mS PRN: + SCR Register: 0x0235800000000000
266072mS PRN: + OCR Register: 0xc0ff8000
266074mS PRN: + Status Register: 0x0000000002000000030390000d05
266075mS PRN: +------------------------------------------------------------
266075mS PRN: + Optional SD Card: UMNT
266075mS PRN: +------------------------------------------------------------
266075mS PRN: ++++++++++++++ END OF LIST OF MEMORY CARDS +++++++++++++
266075mS PRN: ++++++++++++++++++++ MEMORY CAPTURE +++++++++++++++++++++
266075mS PRN: +------------------------------------------------------------
266075mS PRN: + 0x0000000d, 0x00000000, 0x00000000, 0x00000052, 0x00000000
266075mS PRN: + 0x00000000, 0x00000000, 0x00000052, 0x00000000, 0x00000000
266075mS PRN: + 0x00000000, 0x00000000, 0x00000000, 0x00000052, 0x00000000
266075mS PRN: + 0x00000000, 0x00000000, 0x00000000, 0x00000000, 0x00000000
266075mS PRN: + 0x00000000, 0x00000000, 0x00000000, 0x00000000, 0x00000000
266075mS PRN: + 0x00000000, 0x00000000, 0x00000000, 0x00000000, 0x00000000
266076mS PRN: + 0x00000000, 0x00000000, 0x00000000, 0x00000000, 0x00000000
266076mS PRN: + 0x00000000, 0x00000000, 0x00000000, 0x00000000, 0x00000000
266076mS PRN: + 0x00000000, 0x4f542202, 0x4392cf90, 0x59067983, 0x84d058c6
266076mS PRN: +------------------------------------------------------------
266076mS PRN: +++++++++++++++++ END OF MEMORY CAPTURE ++++++++++++++++
266477mS RES: Tue 7/5/2013 16:38:14 FreeMem=58349972(1) CMMsg=3 (6) Buff=5200 948 998 7459 5 Links=27076 CPU=1/2/3657/25733/27985/0
266477mS RES2: IP 500 V2 8.1(52) Tasks=53 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=79 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=2 SSA=2 TCP=22 TAPI=2 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034
267322mS SIP Tx: UDP 192.168.150.252:5060 -> 68.71.63.38:5060
OPTIONS sip:Unknown@68.71.63.38 SIP/2.0
Via: SIP/2.0/UDP 192.168.150.252:5060;rport;branch=z9hG4bKcb77b5a22bc32033cda22e185343d525
From: <sip:Unknown@68.71.63.38>;tag=9e9e159e18b9ae7a
To: <sip:Unknown@68.71.63.38>
Call-ID: 79acf4e9dd9ba64d1a81cfc14a233b0c
CSeq: 1235366953 OPTIONS
Max-Forwards: 70
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, UPDATE
Supported: timer
User-Agent: IP Office 8.1 (52)
Content-Length: 0

267736mS H323Evt: Shared tcp socket for line 17 disconnected
270303mS CMARS: FindActiveARSByGroupID GroupID=18 - Not Found
270309mS CMMap: a=2.17 b=0.0 B2
270559mS CMMap: a=2.17 b=0.0 B0
270809mS CMMap: a=2.17 b=0.0 B2
271059mS CMMap: a=2.17 b=0.0 B0
271309mS CMMap: a=2.17 b=0.0 B2
271559mS CMMap: a=2.17 b=0.0 B0
271809mS CMMap: a=2.17 b=0.0 B2
272059mS CMMap: a=2.17 b=0.0 B0
272309mS CMMap: a=2.17 b=0.0 B2
272559mS CMMap: a=2.17 b=0.0 B0
272809mS CMMap: a=2.17 b=0.0 B2
273059mS CMMap: a=2.17 b=0.0 B0
273212mS CMMap: a=2.17 b=0.0 B0
273348mS PRN: No Transport for 465138c0
273348mS PRN: IKEfindPolicy: Don't know peer
273348mS PRN: IKE::prcsIKEMessage Problem processing peer message
273480mS RES: Tue 7/5/2013 16:38:21 FreeMem=58376192(1) CMMsg=3 (6) Buff=5200 951 998 7458 5 Links=27081 CPU=5/7/3657/25333/27985/0
273480mS RES2: IP 500 V2 8.1(52) Tasks=53 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=78 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=2 SSA=2 TCP=21 TAPI=2 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034
275322mS SIP Tx: UDP 192.168.150.252:5060 -> 68.71.63.38:5060
OPTIONS sip:Unknown@68.71.63.38 SIP/2.0
Via: SIP/2.0/UDP 192.168.150.252:5060;rport;branch=z9hG4bKcb77b5a22bc32033cda22e185343d525
From: <sip:Unknown@68.71.63.38>;tag=9e9e159e18b9ae7a
To: <sip:Unknown@68.71.63.38>
Call-ID: 79acf4e9dd9ba64d1a81cfc14a233b0c
CSeq: 1235366953 OPTIONS
Max-Forwards: 70
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, UPDATE
Supported: timer
User-Agent: IP Office 8.1 (52)
Content-Length: 0

278329mS PRN: No Transport for 465138c0
278330mS PRN: IKEfindPolicy: Don't know peer
278330mS PRN: IKE::prcsIKEMessage Problem processing peer message
282983mS RES: Tue 7/5/2013 16:38:31 FreeMem=58374192(1) CMMsg=3 (6) Buff=5200 951 999 7458 5 Links=27079 CPU=6/8/3657/25375/27985/0
282983mS RES2: IP 500 V2 8.1(52) Tasks=53 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=75 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=2 SSA=2 TCP=22 TAPI=2 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034
286736mS H323Evt: Shared tcp socket for line 17 disconnected
288328mS PRN: No Transport for 465138c0
288328mS PRN: IKEfindPolicy: Don't know peer
288328mS PRN: IKE::prcsIKEMessage Problem processing peer message
291322mS SIP Tx: UDP 192.168.150.252:5060 -> 68.71.63.38:5060
OPTIONS sip:Unknown@68.71.63.38 SIP/2.0
Via: SIP/2.0/UDP 192.168.150.252:5060;rport;branch=z9hG4bKcb77b5a22bc32033cda22e185343d525
From: <sip:Unknown@68.71.63.38>;tag=9e9e159e18b9ae7a
To: <sip:Unknown@68.71.63.38>
Call-ID: 79acf4e9dd9ba64d1a81cfc14a233b0c
CSeq: 1235366953 OPTIONS
Max-Forwards: 70
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, UPDATE
Supported: timer
User-Agent: IP Office 8.1 (52)
Content-Length: 0

293486mS RES: Tue 7/5/2013 16:38:41 FreeMem=58390360(1) CMMsg=3 (6) Buff=5200 952 998 7458 5 Links=27085 CPU=6/8/3657/25379/27985/0
293486mS RES2: IP 500 V2 8.1(52) Tasks=53 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=74 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=2 SSA=2 TCP=21 TAPI=2 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034
301993mS RES: Tue 7/5/2013 16:38:49 FreeMem=58388360(1) CMMsg=3 (6) Buff=5200 951 1000 7458 5 Links=27083 CPU=13/16/3657/25389/27985/0
301993mS RES2: IP 500 V2 8.1(52) Tasks=53 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=73 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=2 SSA=2 TCP=22 TAPI=2 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034
305325mS PRN: No Transport for 465138c0
305325mS PRN: IKEfindPolicy: Don't know peer
305325mS PRN: IKE::prcsIKEMessage Problem processing peer message
305736mS H323Evt: Shared tcp socket for line 17 disconnected
314496mS RES: Tue 7/5/2013 16:39:03 FreeMem=58386320(1) CMMsg=3 (6) Buff=5200 952 998 7458 5 Links=27083 CPU=1/2/3657/25720/27985/0
314496mS RES2: IP 500 V2 8.1(52) Tasks=53 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=75 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=2 SSA=2 TCP=22 TAPI=2 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034
317567mS PRN: LoadCountControl: Marked As Successful Boot2
319999mS RES: Tue 7/5/2013 16:39:08 FreeMem=58394684(1) CMMsg=3 (6) Buff=5200 952 1000 7458 5 Links=27084 CPU=3/6/3657/24065/27985/0
319999mS RES2: IP 500 V2 8.1(52) Tasks=52 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=72 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=2 SSA=2 TCP=22 TAPI=2 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034
321330mS SIP Tx: UDP 192.168.150.252:5060 -> 68.71.63.38:5060
OPTIONS sip:Unknown@68.71.63.38 SIP/2.0
Via: SIP/2.0/UDP 192.168.150.252:5060;rport;branch=z9hG4bK0604855fa38f6f5b9c3e8c7f8dd700ee
From: <sip:Unknown@68.71.63.38>;tag=9c7c03c42af61caf
To: <sip:Unknown@68.71.63.38>
Call-ID: dc9807c7df6765ed6ff194f2f431f43d
CSeq: 1801093459 OPTIONS
Max-Forwards: 70
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, UPDATE
Supported: timer
User-Agent: IP Office 8.1 (52)
Content-Length: 0


********** SysMonitor v10.1 (65) [connected to 192.168.150.252 (INFO-Telecom)] **********
321866mS PRN: Monitor Status IP 500 V2 8.1(52)
321866mS PRN: LAW=U PRI=0, BRI=0, ALOG=12, VCOMP=20, MDM=0, WAN=0, MODU=0 LANM=0 CkSRC=0 VMAIL=1(VER=3 TYP=1) 1-X=1 CALLS=0(TOT=2)
323330mS SIP Tx: UDP 192.168.150.252:5060 -> 68.71.63.38:5060
OPTIONS sip:Unknown@68.71.63.38 SIP/2.0
Via: SIP/2.0/UDP 192.168.150.252:5060;rport;branch=z9hG4bK0604855fa38f6f5b9c3e8c7f8dd700ee
From: <sip:Unknown@68.71.63.38>;tag=9c7c03c42af61caf
To: <sip:Unknown@68.71.63.38>
Call-ID: dc9807c7df6765ed6ff194f2f431f43d
CSeq: 1801093459 OPTIONS
Max-Forwards: 70
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, UPDATE
Supported: timer
User-Agent: IP Office 8.1 (52)
Content-Length: 0

324736mS H323Evt: Shared tcp socket for line 17 disconnected
325002mS RES: Tue 7/5/2013 16:39:13 FreeMem=58384556(1) CMMsg=3 (6) Buff=5200 951 998 7459 5 Links=27082 CPU=1/3/3657/25705/27985/0
325002mS RES2: IP 500 V2 8.1(52) Tasks=52 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=73 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=2 SSA=2 TCP=21 TAPI=2 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034
327330mS SIP Tx: UDP 192.168.150.252:5060 -> 68.71.63.38:5060
OPTIONS sip:Unknown@68.71.63.38 SIP/2.0
Via: SIP/2.0/UDP 192.168.150.252:5060;rport;branch=z9hG4bK0604855fa38f6f5b9c3e8c7f8dd700ee
From: <sip:Unknown@68.71.63.38>;tag=9c7c03c42af61caf
To: <sip:Unknown@68.71.63.38>
Call-ID: dc9807c7df6765ed6ff194f2f431f43d
CSeq: 1801093459 OPTIONS
Max-Forwards: 70
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, UPDATE
Supported: timer
User-Agent: IP Office 8.1 (52)
Content-Length: 0

333521mS CMARS: FindActiveARSByGroupID GroupID=18 - Not Found
333526mS CMMap: a=2.17 b=0.0 B2
333776mS CMMap: a=2.17 b=0.0 B0
334005mS RES: Tue 7/5/2013 16:39:22 FreeMem=58371312(1) CMMsg=3 (6) Buff=5200 952 998 7458 5 Links=27077 CPU=3/7/3657/25510/27985/0
334005mS RES2: IP 500 V2 8.1(52) Tasks=52 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=79 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=2 SSA=2 TCP=21 TAPI=2 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034
334026mS CMMap: a=2.17 b=0.0 B2
334276mS CMMap: a=2.17 b=0.0 B0
334526mS CMMap: a=2.17 b=0.0 B2
334776mS CMMap: a=2.17 b=0.0 B0
335026mS CMMap: a=2.17 b=0.0 B2
335276mS CMMap: a=2.17 b=0.0 B0
335330mS SIP Tx: UDP 192.168.150.252:5060 -> 68.71.63.38:5060
OPTIONS sip:Unknown@68.71.63.38 SIP/2.0
Via: SIP/2.0/UDP 192.168.150.252:5060;rport;branch=z9hG4bK0604855fa38f6f5b9c3e8c7f8dd700ee
From: <sip:Unknown@68.71.63.38>;tag=9c7c03c42af61caf
To: <sip:Unknown@68.71.63.38>
Call-ID: dc9807c7df6765ed6ff194f2f431f43d
CSeq: 1801093459 OPTIONS
Max-Forwards: 70
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, UPDATE
Supported: timer
User-Agent: IP Office 8.1 (52)
Content-Length: 0

335526mS CMMap: a=2.17 b=0.0 B2
335776mS CMMap: a=2.17 b=0.0 B0
336026mS CMMap: a=2.17 b=0.0 B2
336276mS CMMap: a=2.17 b=0.0 B0
336526mS CMMap: a=2.17 b=0.0 B2
336776mS CMMap: a=2.17 b=0.0 B0
337026mS CMMap: a=2.17 b=0.0 B2
337276mS CMMap: a=2.17 b=0.0 B0
337526mS CMMap: a=2.17 b=0.0 B2
337776mS CMMap: a=2.17 b=0.0 B0
338026mS CMMap: a=2.17 b=0.0 B2
338276mS CMMap: a=2.17 b=0.0 B0
338526mS CMMap: a=2.17 b=0.0 B2
338776mS CMMap: a=2.17 b=0.0 B0
339026mS CMMap: a=2.17 b=0.0 B2
339276mS CMMap: a=2.17 b=0.0 B0
339332mS PRN: No Transport for 465138c0
339332mS PRN: IKEfindPolicy: Don't know peer
339333mS PRN: IKE::prcsIKEMessage Problem processing peer message
339526mS CMMap: a=2.17 b=0.0 B2
339776mS CMMap: a=2.17 b=0.0 B0
340008mS RES: Tue 7/5/2013 16:39:28 FreeMem=58369312(1) CMMsg=3 (6) Buff=5200 951 1000 7458 5 Links=27075 CPU=1/2/3657/25657/27985/0
340008mS RES2: IP 500 V2 8.1(52) Tasks=52 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=76 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=2 SSA=2 TCP=22 TAPI=2 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034
340026mS CMMap: a=2.17 b=0.0 B2
340276mS CMMap: a=2.17 b=0.0 B0
340526mS CMMap: a=2.17 b=0.0 B2
340776mS CMMap: a=2.17 b=0.0 B0
341026mS CMMap: a=2.17 b=0.0 B2
341143mS CMMap: a=2.17 b=0.0 B0
343736mS H323Evt: Shared tcp socket for line 17 disconnected
344316mS PRN: No Transport for 465138c0
344316mS PRN: IKEfindPolicy: Don't know peer
344316mS PRN: IKE::prcsIKEMessage Problem processing peer message
351330mS SIP Tx: UDP 192.168.150.252:5060 -> 68.71.63.38:5060
OPTIONS sip:Unknown@68.71.63.38 SIP/2.0
Via: SIP/2.0/UDP 192.168.150.252:5060;rport;branch=z9hG4bK0604855fa38f6f5b9c3e8c7f8dd700ee
From: <sip:Unknown@68.71.63.38>;tag=9c7c03c42af61caf
To: <sip:Unknown@68.71.63.38>
Call-ID: dc9807c7df6765ed6ff194f2f431f43d
CSeq: 1801093459 OPTIONS
Max-Forwards: 70
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, UPDATE
Supported: timer
User-Agent: IP Office 8.1 (52)
Content-Length: 0

353511mS RES: Tue 7/5/2013 16:39:41 FreeMem=58398724(1) CMMsg=3 (6) Buff=5200 952 998 7458 5 Links=27089 CPU=6/7/3657/25387/27985/0
353511mS RES2: IP 500 V2 8.1(52) Tasks=52 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=74 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=2 SSA=2 TCP=21 TAPI=2 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034
356316mS PRN: No Transport for 465138c0
356316mS PRN: IKEfindPolicy: Don't know peer
356316mS PRN: IKE::prcsIKEMessage Problem processing peer message
359014mS RES: Tue 7/5/2013 16:39:47 FreeMem=58396724(1) CMMsg=3 (6) Buff=5200 951 1000 7458 5 Links=27083 CPU=1/2/3657/25747/27985/0
359014mS RES2: IP 500 V2 8.1(52) Tasks=52 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=73 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=2 SSA=2 TCP=22 TAPI=2 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034

********** Warning: Logging to Screen Stopped **********


I have open all my port 5060 on the router.. same config then the other system. I'm stuck on that... so if someone catch something please let me know...
 
Monitor traces are great but have a lot more info than needed for basic troubleshooting.
I use SSA traces on the trunk first as they keep it clean.

I see that you have UDP 192.168.150.252:5060 which is the internal IP address, do you run STUN or have the public IP address set?

Joe W.

FHandw, ACSS (SME), ACIS (SME)



Give a tech a solution and he will be back tomorrow to ask you the next question, teach a tech how to read the manual and he will be able to solve the problems for a life time.
 
There are only SIP messages send and nothing received so a firewall or bad IP routing blocks incoming SIP traffic.

A simple mind delivers great solutions
 
No i don't use Stun and yes 192.168.150.252:5060 are my Wan Ip office adress.

It is possible, videotron block SIP port, i have call a technician, he told me no but all my port are open on my router in udp, tcp 5060-5061 for the 192.169.150.252 (wan) and 192.168.150.250 (Lan), I dont understand, i use the same router on my demo kits, same config and that working !!! .....
 
I have test the open port with a tester port on internet.

on my public adress the port 5060 are open...
 
Your IP: 69.70.143.XXX
What Port?
Success: I can see your service on 69.70.143.XXX on port (5060)
Your ISP is not blocking port 5060

So... i can't not trace with the SSA cause the SIP Line (18) are out of service and when i try to do a call in press 8-514... i just have a fast busy tone and nothing appear on the trunk trace, like he not communicate with the system.
 
is your WAN on 192.168.150.252?? or on 192.169.150.252??

reason I am asking is
MikeSide said:
192.169.150.252 (wan) and 192.168.150.250 (Lan),

if you have LAN and WAN on 192.168.150.X then you have already an issue as the IPO doesn't like that.
Did you fill in your public IP address in the settings of your WAN as you will need that for the service to work if the IPO only knows your 192.168.x.x address the ISP will try to send it back to that address and can't.

Joe W.

FHandw, ACSS (SME), ACIS (SME)



Give a tech a solution and he will be back tomorrow to ask you the next question, teach a tech how to read the manual and he will be able to solve the problems for a life time.
 
168 ... Mistake

Ok but what i can do ? Pass the SIP line directly on the lan at 192.168.150.250 and unplug the wan port, cause i only have my videoton connection with static ip adress. He is set directly on my Cisco RVS400 Router on wan (PUBLIC IP ADRESS) and the router deserve the lan (192.168.150.0) to my network...

 
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