Sip line configuration on Avaya ip office server edition R10 and R11 1

[Bidemi]

After the configuration of the SIP Line, Incoming call and outgoing call is not hitting the trunk at all.

Does any one know if there is a new way sip line is configured for Release 11.0.

Any help will be appreciated. Thanks

 

[TheSmash]

I suspect something else is happening as I upgraded from R10 to R11 and there were no issues with the SIP trunks.

It may be that the configuration for the SIP line is corrupt, you can always delete and recreate it which would take 5 minutes.

ACSS (SME)

 

[Bidemi]

Thanks.

It was configured correctly as we do configure SIP Trunks previously on R9 and R10.

Also it is Server Edition. I just want to confirm if anything has changed on R11 for Server Edition or any new way it is to be configured.

Also in the general short code, i am unable to see "Dial" .

 

[smartedge1]

You might need to reserve some licenses on sever edition for this to work . Just check the remote server of the license tab and reserve licenses you require . Hope this helps .

 

[Bidemi]

Thanks, reserving the licenses made it work for Outgoing calls.

But Incoming calls are not working. It is showing "No free channel for Incoming calls" on system status.

Any ideas?

 

[joe2938]

Sounds like you have the wrong incoming group id configured for the sip trunk on the incoming call route.