Installed 2 new SIP lines for our company last week. going through a series of tests we noticed that all incoming calls have a choppy sounding auto-attendant. However once someone answers the call is clear and sounds perfect. After calling tech support with them claiming that they have not heard of this and we would have to pay for a tier 3 tech support, I am now reaching out for any ideas to avoid this.
we have an Avaya IP office 500 R8.1
the switch is an Netgear FS524
Is their a setting that we are missing that directly relates to the auto-attendant?
your help and ideas are appreciated!
thanks
we have an Avaya IP office 500 R8.1
the switch is an Netgear FS524
Is their a setting that we are missing that directly relates to the auto-attendant?
your help and ideas are appreciated!
thanks