Good Morning -
Quick question on Auto Attendant. Customer has a hunt group where all calls come in, ring HG10, then get answered by the HG mailbox during the day.
At night - I need the AA to come on, answer the calls (working). The problem is that after the AA greeting, the caller is directed to the HG, causing a ringing scenario. I want the caller to go directly from the AA to the HG Mailbox instead, without ringing.
I've check through the Embedded Voicemail document, but can't seem to find anything regarding this.
Thanks in Advance -
Rob
Quick question on Auto Attendant. Customer has a hunt group where all calls come in, ring HG10, then get answered by the HG mailbox during the day.
At night - I need the AA to come on, answer the calls (working). The problem is that after the AA greeting, the caller is directed to the HG, causing a ringing scenario. I want the caller to go directly from the AA to the HG Mailbox instead, without ringing.
I've check through the Embedded Voicemail document, but can't seem to find anything regarding this.
Thanks in Advance -
Rob